Paid over £1500 for minibus to Liverpool, most shocking service I've ever used. Firstly the driver calls in sick apparently, leaving us all waiting outside before the pickup for over an hour after... Se mer
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Go2CoachHire was a great company to go through! Stayed in contact the whole time, great communication and with the amount of times our flights got changed they were more than happy to help and adjust.... Se mer
Our driver Naseer was absolutely brilliant! He was very accommodating and very polite! He arrived early which was brillant👏🏻 The process of booking was very easy and if i ever had any questions i al... Se mer
The service was fantastic from Hafeez. He was so friendly and even came and got us a little bit early when we asked. The team at Go2Coach have been brilliant and have communicated with me through... Se mer
Företagsinformation
Skrivet av företaget
Go2 Coach Hire is a trusted private hire coach company in the UK, known for reliable and professional transport at affordable rates. With a wide range of vehicles from 8-seater MPVs to 70-seater coaches, including standard and executive options, we offer local service through hundreds of depots nationwide. Backed by over 20 years of experience, we handle everything from small day trips to large-scale events, making the booking process easy and convenient—365 days a year.
Kontaktuppgifter
124-128 City Road, EC1V 2NX, London, Storbritannien
- 0330 024 2660
- sales@go2coachhire.co.uk
- go2coachhire.co.uk
4,4
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We travelled to St Pancras for our…
We travelled to St Pancras for our Disneyland Paris trip as a family of 6 with a disabled child. The service was on time very comftable helpful and professional, would highly recommend and will definitely use again.
15 april 2026
Omdöme utan inbjudan
We had a last minute trip to book in…
We had a last minute trip to book in and Go2CoachHire the team were very supportive and accommodating to our needs and the price was reasonable compared to others!
16 februari 2026
Omdöme utan inbjudan
We booked the coach for April 3rd to…
We booked the coach for April 3rd to Wales and back . we would like to inform we are very much delighted with the service. The price, communication and especially driver Naseer was really Good .
3 april 2026
Omdöme utan inbjudan
Go2CoachHire was a great company to go…
Go2CoachHire was a great company to go through! Stayed in contact the whole time, great communication and with the amount of times our flights got changed they were more than happy to help and adjust. Super comfy and spacious and on time both leaving to the airport and on the way back. Very friendly company highly recommend
10 april 2026
Omdöme utan inbjudan
Absolutely awful spent over £1500 to go…
Absolutely awful spent over £1500 to go to Liverpool first of all the driver was over a hour late picking us up in the morning the proceeded to go the wrong way multiple times can not read the satnav which screams incompetence this resulted in us missing the first 2 races.
Then didn’t tell us a place to meet for pick up we walked 30 minutes to a place to make it easier for the driver due to road closures we told him post codes and even sent the pin of our location and yet again incompetence showed as he spent nearly 2 hours trying to find us when he should have been ready in that area for the pick up.
8 hour round trip on the bus had no music and chairs not secure properly spent all that money and if I’m honest I’m really upset about this experience and it has put me off going anywhere again.
I am very very disappointed
11 april 2026
Omdöme utan inbjudan
Svar från Go2CoachHire
Hi Micheal,
As you were a passenger in the same group as Bradley Tuttle, please see our detailed response to their review regarding the logistical realities of this exact same journey. To reiterate: the lead passenger who actually booked and paid for this trip has already accepted our resolution and a refund that exceeded our Terms and Conditions by more than 50%. We consider this matter fully resolved with the account holder. We do not tolerate coordinated review campaigns, extortion attempts, or false safety claims from passengers.
Kind Regards
Joseph
We used your service as a group 3 times
We used your service as a group on April 8th, 9th, and 14th. We were very satisfied with the service.
We will contact you again when we visit next year, and we hope to receive the same great service. Thank you!
8 april 2026
Omdöme utan inbjudan
Disgraceful service start to finish
Paid over £1500 for minibus to Liverpool, most shocking service I've ever used. Firstly the driver calls in sick apparently, leaving us all waiting outside before the pickup for over an hour after we're suppose to be picked up. The driver had no common sense going the wrong way several times which in turn put us even more behind for the day.
We called the driver just before 5pm to collect us, driver was no where to be seen waiting around again in the cold and rain for over 1.5hrs for him to finally find us, sent him our location etc just dont think he knew what he was doing at all.
Driver should have told us where he parked after dropping us off nearby but was no communication, very hard work dealing with both the office and driver, minibus wasn't as we expected. Driver didn't want music on aswell on 5 hour journey. Very disappointed in this service from start to finish absolute shambles.
11 april 2026
Omdöme utan inbjudan
Svar från Go2CoachHire
Hi Bradley,
Thank you for your feedback. We sincerely regret that your experience did not meet your expectations, especially given the importance of the event. We would like to provide some clarity on the circumstances of the day to address your concerns.
The Morning Pickup: Unfortunately, our original driver was involved in an accident en route to your pickup and required hospital treatment. Because this occurred at 6:00 AM on one of the busiest Saturdays of the year, we worked urgently to source a replacement vehicle and driver. We attempted to contact the lead passenger, David, multiple times via phone, SMS, and email to offer a full refund if the 37-minute delay was not acceptable. As we did not receive a response, we proceeded with the booking to ensure your group still reached Liverpool.
The Return Journey: The booking was in place for a 6:00 PM pick-up at Aintree. Your group chose to rearrange this directly with the driver and walk to a different location, which caused a delay. We strictly advise making changes in advance with our office team, especially for major events like the Grand National where road closures and heavy traffic are guaranteed. The road you walked to was actually closed for the event, meaning the driver struggled to legally reach you. Furthermore, our drivers cannot legally check live locations on WhatsApp while driving. Once the office was finally called, we routed the driver to you within 15 minutes.
Resolution & Conduct: We understand the day was stressful. As a gesture of goodwill, we offered a refund that exceeded our Terms and Conditions by more than 50%, which was accepted and issued to the lead passenger who actually made the booking.
However, we must address the subsequent phone calls our office received from another member of your party. We do not tolerate our staff being sworn at, nor do we negotiate with extortion or threats of coordinated online smear campaigns from passengers. We have gone above and beyond to provide a fair resolution to the account holder, but we have a zero-tolerance policy for harassment. We consider this matter fully closed.
Kind Regards
Joseph
Really reliable service - certainly use again
Really reliable service, our driver was Rizwan Ahmed, very friendly and happy for us to play music and chill out on the journey...
Would 100% book with you again for our next travel arrangements...
Thank you Go2CoachHire
10 april 2026
Omdöme utan inbjudan
Our driver Naseer was absolutely…
Our driver Naseer was absolutely brilliant! He was very accommodating and very polite! He arrived early which was brillant👏🏻 The process of booking was very easy and if i ever had any questions i always got a reply back! will 100% be booking again! 10/10 service😄
10 april 2026
Omdöme utan inbjudan
The service was fantastic from Hafeez
The service was fantastic from Hafeez. He was so friendly and even came and got us a little bit early when we asked.
The team at Go2Coach have been brilliant and have communicated with me throughout the process making me feel at ease as organising a party of 18 hens is never an easy one!
I will 100% be booking through them again.
4 april 2026
Omdöme utan inbjudan
Callum was an excellent driver and great service!
Callum was an excellent driver! He was excellent with the children. Gutted to not have him on the return journey!
Great communication prior to the visit and coordinating the needs of our young people
30 mars 2026
Omdöme utan inbjudan
Used Go2CoachHire for transport for a…
Used Go2CoachHire for transport for a wedding - super smooth and a very helpful driver. Would definitely recommend.
21 mars 2026
Omdöme utan inbjudan
Great communication
Great communication. Polite, professional and friendly. Reasonably priced and reliable. Will recommend to colleagues.
26 februari 2026
Omdöme utan inbjudan
Great communication
Great communication, friendly staff and safe driving. We got to our destination ahead of schedule!
13 februari 2026
Omdöme utan inbjudan
From start to the finish it was a …
From start to the finish it was a smooth professional experience. Kept me updated all the way. Driver was very professional and polite.
Would highly recommend them.
14 februari 2026
Omdöme utan inbjudan
Excellent service, friendly drivers & nice vehicles
Booking process was really smooth and the team were helpful throughout. We were contacted prior to the day of the booking with the driver's name and contact details. The driver was super friendly and delivered a smooth service for everyone - thank you Taimour & the team at Go2CoachHire :)
11 februari 2026
Omdöme utan inbjudan
The driver was professional, bus was neat and the ride was smooth.
The driver was professional, the bus was neat and the air conditional and heater worked appropriately.
Thanks for an excellent service.
19 december 2025
Omdöme utan inbjudan
I had to arrange travel for 11 people
I had to arrange travel for 11 people. It was a big responsibility. I needn't have worried. It went very smoothly. Both drivers were very helpful, courteous and professional. Comfortable mini buses and arrived on time. Will certainly use them again.
5 januari 2026
Omdöme utan inbjudan
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