glassguard.co.nz Omdömen 167

TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brought dishwasher washing machine and incinerator tabs. Wow everything is shiny and clean and smells great. For a year at 73 dollars for all 3 I'm impressed.

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Betygsatt 5 av 5 stjärnor

The most incredible products, especially the mould remover it's like magic! My new washing machine was embarrassingly disgusting and this product cleaned it all off with only 2 applications!! Glass cl... Se mer

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Betygsatt 5 av 5 stjärnor

I must admit I was a little sceptical, however I had some mould areas in my shower that I hadn't been able to remove so thought even if it improved the mould I'd be happy. Well it did improve the mou... Se mer

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Betygsatt 5 av 5 stjärnor

Purchased the Glassguard Miracle Mould Removal Gel to remove mould from my frontloader washing machine. I was sceptical as I have tried everything to remove the stubborn mould. This product blew me aw... Se mer

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Företagsinformation

Skrivet av företaget

GLASSGUARD helps homeowners to make cleaning their home easier, more efficient, and more effective with our innovative products for cleaning and surface protection.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

167 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

Fabulous products

Brought dishwasher washing machine and incinerator tabs. Wow everything is shiny and clean and smells great. For a year at 73 dollars for all 3 I'm impressed.

17 april 2026
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi John and Bronwyn,
Thank you so much for sharing your feedback. It’s wonderful to hear, and we truly appreciate your support!

Betygsatt 1 av 5 stjärnor

TABLETS USELESS

Bought the dishwasher, washing machine and waste disposal cleaning tablets. Only tried the waste disposal tablets so far and they don't do any like what they showed on facebook. Supposed to foam right up but nothing happened at all just another facebook scam with no replies to my emails from customer service out of pocket again.

26 mars 2026
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi CL,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
I can confirm that we’ve requested your information from the review so we can assist you further directly. It seems there may have been a problem with receiving your email, and I’m very sorry for any disappointment this may have caused.
Our customer support team is always here to help, and we’re happy to assist with any questions or concerns you have.

Betygsatt 1 av 5 stjärnor

This product does not work

This product does not work. It was applied as instructed. Very disappointed.

6 mars 2026
Omdöme utan inbjudan
Logotyp för glassguard.co.nz

Svar från glassguard.co.nz

Hi Paula, thank you for sharing your feedback. We are sorry to hear that you have not had the expected result. May you please contact our customer support team to talk through troubleshooting steps or to claim our Money Back Guarantee if you purchased in the past 60 days? Our email address is contact@glassguard.com.
We have also requested your information on this review to assist you further.

Betygsatt 1 av 5 stjärnor

We ordered the washing machine and…

We ordered the washing machine and dishwasher tablets on the 13 th of February. There website stated 3-4 days delivery. I emailed them and asked what was happening and they stated they would be shipped on 23rd of February. It’s is now the 28th of February we have had no communication and no product. Terrible service and communication. Unless this product performs miracles I would not use this company again.

28 februari 2026
Omdöme utan inbjudan
Logotyp för glassguard.co.nz

Svar från glassguard.co.nz

Hi Karl,
Thank you so much for your feedback, and I’m really sorry to hear about your experience. I’ve requested your information through this review so we can take a closer look at your purchase and assist you as best as possible. We look forward to your response so we can help resolve this for you.
Thank you for your time and kind understanding!

Betygsatt 1 av 5 stjärnor

Make sure you get before and after photos

Delivery and customer service is excellent. I had high hopes for this product, however, it didn't work at all on my shower doors. As I bought the product in the knowledge it had a "money back guarantee", I contacted the company and requested the same. I offered to send the hardly used bottle back, in good faith. However, they replied that they required "before and after photos" to issue a refund. As I used the product in a rental property which I had since vacated, I could not supply. I think it's pretty disingenuous to offer a "money back guarantee" and then refuse on a technicality and it's just bad form. I'm only giving 1 star because they at least responded quickly to my queries. My advice: make sure you get before and after photos if you want to ensure you get a refund.
Update: Glassguard have responded to my review here, basically reiterating that it is clear on their site that before and after photos are required for a refund and that "customer satisfaction is very important to them". I disagree with the latter. Their product didn't work and they refused to give me a refund when they could have. Refunds are always at the discretion of the company. And it also begs the question: if such stringent criteria are required for a refund, just how many people are asking for refunds? Why does Glassguard require this refund criteria in the first place? There are plenty of companies around who do give refunds, "no questions asked". If their argument is that customer satisfaction is paramount but they cannot give refunds at their discretion, it is profit satisfaction that is paramount. And it appears to me that this policy is only in place in order to address the numerous customers who probably do ask for a refund because the product doesn't work. So, just how much faith does Glassguard even have in its products?

12 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Mary,
Thank you so much for taking the time to share your feedback. I’m really sorry to hear that you were disappointed with your experience.
I can confirm that our money back guarantee terms do require a photo showing the product used and the surface it did not work on. This information is noted on our website to ensure transparency. Customer satisfaction is very important to us, and we always aim to communicate these details as clearly as possible.
Please don’t hesitate to reach out to our team if you have any further questions. We’re always happy to help!

Betygsatt 5 av 5 stjärnor

The house that I rent

The house that I rent, the shower glass doors were so ingrained with soap and water scum I didn't think that glass guard would do anything. I have used it several times now and the glass is getting better & better each time. So a big thank you.

4 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Laura, wow thank you so much for sharing. We are so delighted to hear!

Betygsatt 5 av 5 stjärnor

Exceptional service …

Although the glass guard didn’t work for us (very stubborn calcified marks unfortunately) The mould removal gel was amazing and I highly recommend. Also the process for getting a refund was amazing, hassle free and great service.

17 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Liv, thank you very much for taking the time to share your feedback.

Betygsatt 5 av 5 stjärnor

Was delivered very quickly

Was delivered very quickly! The product is amazing, I left it on overnight and cleaned it off in the morning. Works great.

3 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Kirsty, thank you very much for taking the time to share your feedback. We're so delighted to hear this!

Betygsatt 5 av 5 stjärnor

Quick and easy to order

Quick and easy to order, and arrived very quickly. Product is great- have already recommended to others and about to order other products from this company.

1 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Ali, thank you very much for taking the time to share your feedback.

Betygsatt 5 av 5 stjärnor

Simply, it works

What surprised me was that I was shocked when this product actually worked. I've tried so many things to get rid of the hard water stains, nothing worked. It simple to use and did what it said it would, cleared the glass. Get rid of all the other products.

12 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Amanda, wow thank you so much for sharing!

Betygsatt 5 av 5 stjärnor

As advertised

I used it on the rubber lining of our washing machine and the results were awesome! Worked exactly as advertised. Also, ordered the gel and it arrived with in 2 days. 10/10 experience!

9 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Ash, that is wonderful to hear! Thank you so much for sharing.

Betygsatt 5 av 5 stjärnor

Definitely worth it!

Great service and a fantastic product which actually works!

27 november 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Carolynn, thank you so much for sharing. We are so happy to hear this!

Betygsatt 5 av 5 stjärnor

Genuinely love it!

I really didn't expect the great result, but this product really does do what it says. Instructions are easy to follow, too.

15 november 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Yvonne, thank you for your kind feedback!

Betygsatt 5 av 5 stjärnor

Finally a glass cleaner that works!

I have literally tried every shower & glass cleaner known to man with limited results. But this one actually works. It’s a glass polish really, and does require some elbow grease, but it is worth the effort - glass looks like new.

8 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Diane, we are so delighted to hear this! Thank you for sharing!

Betygsatt 5 av 5 stjärnor

Better than expected

I bought a motorhome that had this horrible calcified type droplet staining on the front glass. It was very rough. I applied glass cleaner as per instructions. The first application was pretty good. The 2nd application really looks good. The product worked better than I expected. I am going to do the whole vehicle now.

29 november 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Lew, wow thank you so much for sharing!

Betygsatt 5 av 5 stjärnor

I brought the mould remover and glass…

I brought the mould remover and glass cleaner. Haven't used the glass cleaner yet but the mould remover is AMAZING...its like having a new shower.

5 december 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi Leanne, thank you so much for sharing your feedback!

Betygsatt 5 av 5 stjärnor

First time using mould killer

First time using mould killer . Def does it job but am super impressed with glass guard on shower doors. Will def purchase again

3 december 2025
Omdöme utan inbjudan
Logotyp för glassguard.co.nz

Svar från glassguard.co.nz

Hi Deanna, thank you for taking the time to share your feedback. We really appreciate your support!

Betygsatt 5 av 5 stjärnor

Miracle Mould Removal Gel

Bought the Miracle Mould Removal Gel, and it worked amazingly on my very old kitchen grout, came up like new. As well as on our new bathroom grout and silicone.
Was a bit sceptical if it would do the job, but very pleased with how well it worked. Great stuff

15 november 2025
Omdöme utan inbjudan
Logotyp för glassguard.co.nz

Svar från glassguard.co.nz

Hi Nadine, thank you very much for sharing your feedback. We truly appreciate your support!

Betygsatt 5 av 5 stjärnor

Excellent Product!

After reading the reviews I decided to give glassguard a try. I was not disappointed and my shower glass came up like new. I will definitely be purchasing this product again. Very happy customer A+++

28 november 2025
Omdöme utan inbjudan
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Svar från glassguard.co.nz

Hi SLH, thank you so much! We are so happy to hear this!

Betygsatt 5 av 5 stjärnor

Amazing product

Amazing product. Other anti-mould products pale on comparison. Thank you.

22 november 2025
Omdöme utan inbjudan
Logotyp för glassguard.co.nz

Svar från glassguard.co.nz

Hi Boyd, thank you so much for sharing your feedback!

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