I’m losing my sight and not coping very well.Kelly and the guy whose name I’ve forgotten (sorry) were absolutely wonderful, even after I had a mini meltdown. They were so kind and patient and got me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yet again, absolutely fabulous service from Glassesonspec. Cannot beat their prices, their customer service or their expertise. I am so glad I found this company - I have used them twice now for reg... Se mer
I needed a pair of bifocal glasses but had never worn them before. I was put off by the prices from both high street opticians and most of the internet companies I looked at - as I didn't know whether... Se mer
They got excellent customer service but the only reason I gave it two stars is that I did not get any information about tracking my order. I made the order on the 4th of October, it is the 14th tod... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Online glasses outlet providing affordable eyewear
Kontaktuppgifter
PO Box 1666, HP9 9EG, Beaconsfield, Storbritannien
- info@glassesonspec.co.uk
- glassesonspec.co.uk
4,6
Utmärkt
58 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great personal service
Great personal service. Really fast delivery. Nicole kept me up to date all through my orders!! Would really recommend to everyone!! Im a very happy customer 😊
26 december 2021
Svar från Glassesonspec
We are so pleased that you are happy with your order. Thank you!
I sent an old pair of lenses and they…
I sent an old pair of lenses and they made identical lenses for me at a third of the cost that Boots had quoted.
Their online service was excellent
11 december 2021
Svar från Glassesonspec
Thank you for the review!
Needed replacement lenses
I used to deal with Will in Watford, and was told he had retired but that I could deal with this company online. I had a spare frame at home, and gave Nicole my prescription. She was really helpful but at one point I needed to actually speak to a person as my payment was not going through online. Nicole called me and it was all sorted out.
I placed the order and it was with me within 7 days, and I am so pleased with my new glasses.
Thank you so much for your help Nicole, and I would definitely recommend this company and service again.
Take care,
Jo
22 oktober 2021
Omdöme utan inbjudan
Svar från Glassesonspec
Thank you for the kind review. We will ensure the comments are passed onto our team. Thank you again.
No tracking info. provided
They got excellent customer service but the only reason I gave it two stars is that I did not get any information about tracking my order. I made the order on the 4th of October, it is the 14th today and there's nothing! it is worrying because what if it was dropped by the building entrance and someone took it? or just lift by the mailbox!
This is the only order I made in my life that did not send tracking details. It's strange
(I can not reply to your comment so I'll just put the information you asked for here: Order number #488963)
14 oktober 2021
Omdöme utan inbjudan
Svar från Glassesonspec
Good afternoon Zain,
Thank you for your review.
Can I check what name your order was placed in as we do not have an order under your name currently.
We can also track your parcel for you so I look forward to hearing from you.
Amazing customer service with fast…
Amazing customer service with fast email replies and you get the person who deals with your order, not an admin person or someone who has no clue !
16 september 2021
Svar från Glassesonspec
Thank you for your review - we really appreciate it!
Excellent service and speedy email…
Excellent service and speedy email responses
20 augusti 2021
Omdöme utan inbjudan
Svar från Glassesonspec
Thank you for the kind review.
Pity prescription sunglasses apparently not available as varifocals
Generally a good experience both ordering and quick delivery of frames with prescription lenses. However it's a pity that sunglasses are apparently not available as varifocals - I had to select bi-focals, but these are no good for medium distance which is more important outside than close-up.
14 augusti 2021
Svar från Glassesonspec
Hi John,
Thank you for your review.
Prescription sunglasses are available as varifocals but unfortunately we don’t offer this service at the moment.
We are however working on it, and we aim to be able to provide varifocal sunglasses in the near future.
Svar från Glassesonspec
We appreciate your kind review - thank you.
Quick and good value
Ordered a monocle (yes, I know, somewhat strange) on Saturday and it arrived Tuesday. I will order a pair of glasses in the near future, so I'll see what the more complex prescription will be like, but I have no reservations recommending them.
9 april 2013
Omdöme utan inbjudan
Cheap prescription spectacles in less than a week.
I needed a pair of bifocal glasses but had never worn them before. I was put off by the prices from both high street opticians and most of the internet companies I looked at - as I didn't know whether I'd take to wearing bifocals. This company provided a perfectly good pair from my prescription in less than a week and for a very reasonable price.
22 februari 2013
Omdöme utan inbjudan
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