Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Giuseppe & Co is a small leather goods company specializing in handcrafted full grain leather bags designed to last for decades. Each bag is made with minimal machine use, preserving the natural character, strength and beauty of genuine leather craftsmanship. We use only high quality full-grain leather, durable YKK zippers and premium hardware chosen for long term reliability. Our collection includes leather duffle bags, briefcases, travel bags, backpacks, and everyday carry pieces made for customers who value timeless design, practical function and lasting quality. Every Giuseppe & Co. bag is built to age beautifully, developing a rich patina over time that makes each piece unique to its owner. We believe a great leather bag should not be replaced every season. It should be bought once, used often, and kept for years. We are proud to serve customers across the United States with leather bags that combine classic style, durable construction and honest craftsmanship from start to finish.
3,3
6 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got the vitoria travel bag, looks wonderful upon inspection! Im afraid to get marks on it although some people like developing a patina so i will be careful with how i use it, but overall very veryy happy with this bag
I love it. Not as special as the one I purchased 10 years ago during my trip to Barcelona but actually may be better looking. ❤️
Ordered 3 bags on sale. Got shipping notices. Now UPS cannot find them. I have emailed the company 3 times and no response. What gives. They were responsive about product question, but not this. Not a good thing. How do I either get the bags or a refund. Hoping no to have to dispute through my CC company. PLease resond
It’s not leather, smell terribly and it’s not looking anything like it’s presented online
BE AWARE AND DONT BUY. I WOULD LIKE A REFUND
Svar från Giuseppeandco
Hi there,
We’re truly sorry to hear that you’re disappointed, and we’d love the opportunity to make things right.
To clarify, all of our bags are made from genuine full grain leather, as described in our product listings, and are handcrafted by our team with great care. That said, we completely understand that scent and finish can be subjective, and we want every customer to be happy with their purchase.
However, we kindly ask that misinformation not be shared publicly. We haven’t received any message from you directly, but we’d be more than happy to help whether that’s a return, a refund, or a solution you feel good about.
Please reply to your original order confirmation email or reach out to our support team directly so we can take care of this for you right away.
Warmly,
The Giuseppe & Co Team
These bags look like fake leather. I can’t return and get my money back because their telephone number on the charge is always busy!!! They won’t answer! I got ripped off for 400.00 dollars !! I’m so mad! I’m going to call States attorney office this site is fraud!!
Svar från Giuseppeandco
Please read.
We’re sorry to see this review and would like to clarify a few important points for transparency. First, we are a legitimate U.S. based business. Our customer support is handled exclusively via email, which allows us to keep clear records and resolve issues properly. The phone number that may appear on a card statement is not a customer support line and is not listed anywhere on our website for that reason.
When an order is placed, customers receive multiple emails from us (order confirmation, shipping updates, delivery confirmation, and follow-ups). Any of those emails can be replied to directly to request a return or refund. In addition, our return and refund policies are clearly displayed in the site footer, on product pages in the FAQ section, and again during checkout. We also send a post-purchase review email, which is another opportunity to contact us.
We have not received a return request or email from you, which is required to initiate a refund. We are always happy to assist once contacted through the proper channel.
Regarding the product itself, all of our bags are made from 100% real full grain leather only. No binders, no synthetics, no imitation materials. We have full documentation and verification to support this, as well as thousands of verified customer reviews on the Judge.me platform from customers who love both the product quality and our support.
Making public accusations of fraud without first contacting us through the clearly provided channels is unfortunate and not reflective of how we operate. That said, we remain fully open to resolving this properly. Please reply to one of our emails so we can assist you.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
