Giga Tyres Omdömen 

Ordered my K60 rear tyre on the 29 August. "Dispatched" the next day and never received it. They said it's been stuck in due to Brexit etc etc. Asked for more details two weeks later, no response. Emailed again, no response, emailed again..... No response. Thank god I ordered by Credit Card. Got my money back today. Will pay that little extra and use a proper company. STAY CLEAR OF THIS COMPANY.

Ordered 2 tyres for £250.
Was told it would be 5-6 days delivery.
10 days later I asked where my tyres were after no information.
I was told they would look into it.
4 days later I chased them up again.
They told me they only have 1 tyre in stock and don't know when they will have the other.
Asked for refund and cancellation.
Responded 2 days later saying cancelled.
5 days later no information and no refund.
Terrible company, don't sell what you don't have.
Do not use this company.

The only place I can get a space saver for my RX7 spare. As described and delivered within 2 weeks from Europe. No problems here.

Tyres returned 18th August. No refund provided so contacted 3rd Sept, told it was being escalated and would be dealt with in a few days. No refund received by 9th Sept so contacted again - told that 3rd Sept call had not been actioned. Promised a resolution today... I'll wait and see!

Do NOT order from this company. Placed an order on the 6th July and am still waiting for my shipment, it is now the 11th August! Very unhelpful and no communication about status of the order. Will definitely give this company a wide berth. Never again!!!

I ordered two tires from the 13th of July. Today is the 26th 13 days later. I got only one of them and the company is not sure when I’m gonna get the other one. I’m very disappointed with the waiting time and not getting delivered the boat items since I ordered them at the same time.

After ordering an Avon Roadrider, was given a tracking number. This parcel went from one place in Germany to another, so was obviously not mine. This is clearly a deliberate attempt to deceive and from reading other reviews, is something they do. On enquiring by email, got no answer except another tracking link for a created label which to date hasn't shipped.
Would NOT recommend this company. I can forgive being a bit slow, but deliberately giving out fake tracking numbers shows what you're dealing with.

Dear Giga Tyres,

I am writing to formally raise an issue regarding the delivery of my recent order. The item was delivered to ***, who are not my neighbours and are located on a completely different street. I have no connection to them, and at no point did I request or authorise delivery to this address.

As I understand, under the Consumer Rights Act 2015, the seller—not the courier—is legally responsible for ensuring that I receive the item I paid for, delivered to me or to an agreed location. This did not happen.

I am not prepared to collect the item from a business or individual I do not know and who is not my neighbour. I am extremely disappointed with the level of service—particularly given that this order came from a tyre distributor, a trade I deeply respect for its vital role in road safety and transport infrastructure.

I am therefore requesting one of the following:

1. Immediate redelivery to my actual address, at no extra cost.

2. Or, if that is not possible, a full refund.

I hope this can be resolved promptly.

Kind regards,

A A

Delivery Address :

Mynachady, Caerdydd,
CF14 3AQ
United Kingdom Of Great Britain

My tyres arrived after two weeks wait a bit longer
Than I was advised
Would use again and a good price

Excellent and efficient service. Prices very competitive and goods as expected.

Giga’s order cancellation 30 minute policy impossible to use as correct form immediately switches to virtual assistant making the cancellation impossible. After reviewing the order I noticed an $80+ up charge for an unwanted “protection plan” was noted. Generally the manufacturer’s warranty is adequate.

Great price and super fast delivery simply great.

WARNING - This company is an absolute disgrace. I will never deal with them again and would strongly advise anyone else against using them. I wish I had seen all the dreadful reviews online regarding this company prior to placing an order with them. I placed an order for a Heidenau Scout Motorcycle tyre on the 7th of April and after several calls to the UK office and several ridiculous excuses I finally received a tyre today the 7th May, exactly a month after ordering it. They haven't sent me what I ordered as I ordered a Heidenau Tyre. They've sent me a Bridgestone Battlax with a tread pattern that is not suitable for the type of riding I do. I've contacted them and received another useless excuse and have requested/demanded a return and refund. Not sure how long that will take. PATHETIC service and will definitely not be purchasing from them again.

Product exactly as described and delivered promptly with great efficiency.
Excellent service.

Good service

quick, good price service

I ordered a pair of race tec rr tyres, rear was ment to be medium, turn up soft. I couldn't find any way on line to get it changed.

Absolutely dreadful.

Took weeks for my tyre to arrive after apologetic emails on how busy they are.

Would pay a bit more and go elsewhere.

Very good service and delivery as came at the time they promised.

Very bad service! I have already waiting nearly 3 weeks for my tyre order ! And haven’t received any update regarding delivery date ! Avoid this service Never use again if I get my tyre at all ! We’ll be creating case with financial ombudsman regarding this supplier!!!