Gifts International Omdömen 28

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic company to deal with, as an elderly lady, I had some issues with placing my order online but Steve was there to assist. Made the whole process stress free and my gift arrived exactly when I... Se mer

Betygsatt 5 av 5 stjärnor

The whole process from ordering to delivery was flawless. Even after I changed the delivery date less than 24 hours before it was scheduled. They handled that change effortlessly.

Betygsatt 5 av 5 stjärnor

I wasn’t sure if the recipient of my gift was working from home or in the office….i was contacted by a Yvonne in Giftsinternational to see if I needed help, as I hadn’t completed my order; she gave me... Se mer

Betygsatt 1 av 5 stjärnor

Appalling service. Gift was to be delivered last Friday for an 80th birthday party the following day So called local delivery driver couldn't find the address and didn't bother to phone the recipi... Se mer

Företaget har svarat

Företagsinformation

  1. Presentbutik

Skrivet av företaget

At Gifts International, you'll find a wide selection of gifts from around the world with UK delivery. Whether you're buying for a loved one, employee or client, there's something to suit every budget. Gifting the world Show you care with a flower or balloons delivery, celebrate in style with a champagne gift or say thank-you with a food hamper. You can send wine and spirits to treat friends and family no matter what their favourite tipple might be. And, you can arrange to have birthday gifts delivered, which makes it much easier to surprise loved ones who don't live nearby Customer service is our number-one priority, as our customer rating attests, so don’t hesitate to get in touch if you have any questions or would like to discuss your requirements. We specialise in thoughtful and luxurious gifts that will bring a smile to anyone’s face, and deliver to almost any address worldwide. Shop around to get some gift ideas and inspiration, and place your order online today.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

28 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic company to deal with

Fantastic company to deal with, as an elderly lady, I had some issues with placing my order online but Steve was there to assist. Made the whole process stress free and my gift arrived exactly when I was told it would. Will definitely use again and would not hesitate to recommend. Five stars 🌟 from me

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Customer Service, Definitely use again.

I wasn’t sure if the recipient of my gift was working from home or in the office….i was contacted by a Yvonne in Giftsinternational to see if I needed help, as I hadn’t completed my order; she gave me the various options open to me and was just extremely helpful. The gift was delivered within the timeframe stated and I am delighted.

8 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best customer service!

I made an order, and requested and paid for, a delivery on a particular day. No hassle with the order - that was despatched as normal, in very good time and went to the delivery carriers.
Unfortunately, the carriers let the company down. Through their own fault, my order was not delivered on the requested day. Not only did they not deliver it that day, they didn’t deliver it the next day either! Was not until the following day, that my order was finally delivered. Shocking excuses they gave, as well!

Of course, I contacted Gifts International and made a complaint. I was a bit rude at first, but the company was absolutely Professional, and handled my complaint with attention and care. Not only did they refund the extra delivery fee, they refunded the whole flipping order. I could not have asked for more, and even though l was rude to them, they were very civil to me.

I had to apologise, didn’t I. They were so nice.

I absolutely would recommend Gifts International and will certainly buy from them again. I wouldn’t recommend the carriers, but that was not the fault of gifts International. Buy with confidence and assured, brilliant customer service!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ordered other goods from different…

ordered other goods from different suppliers in UK at same time all delivered days before yours using DPD was a crap setvice

8 maj 2025
Logotyp för Gifts International

Svar från Gifts International

Dear Client,

Thank you for reaching out with your feedback. I’ve looked into the details of your order, and I can confirm that it was placed on the 2nd with a requested delivery date of the 7th. The delivery was successfully completed on that date the 7th.

We always ensure that orders are processed according to the delivery date selected at checkout, and we work closely with our delivery partners to ensure everything arrives as expected. In this case, both we and the delivery company have followed the schedule exactly as requested.

However, if there’s anything further you’d like us to clarify or if you have any concerns, please don’t hesitate to let us know. We’re happy to assist in any way we can!

Kind Regards,
Gifts International

Betygsatt 1 av 5 stjärnor

Appalling service

Appalling service. Gift was to be delivered last Friday for an 80th birthday party the following day
So called local delivery driver couldn't find the address and didn't bother to phone the recipient for directions. Delivery was finally made today (Monday)...72 hours late. No customer recovery efforts made.

3 januari 2025
Omdöme utan inbjudan
Logotyp för Gifts International

Svar från Gifts International

Dear Client,

Thank you for your valued review and our sincerest apologies for the delay and any inconvenience caused.

To confirm your preferred delivery date on your order was Friday 3rd January and your gift was shipped from us on Thursday 2nd on a next working day delivery service with our courier DPD.

We can see from the tracking data that an attempt to locate the delivery address was made on 3rd January at 15:14pm and was noted on the tracking information. Also, looking, at the co-ordinates, they show the driver as 0.5 miles away from the correct address, unfortunately, due to not being able to locate the address, your gift was returned to the delivering depot at 16:09pm that day.

On Saturday 4th January at 08:32am notes were received providing instructions of how to locate the address, these notes were added and the next available delivery date was Monday 6th when a successful delivery was made at 12:43.

Unfortunately the couriers are not always able to ring the delivery point which I am sure you can appreciate however we fully appreciate your frustration and our staff are always here to help. The carriage charge has already been refunded back to your card used on the original transaction as way of an apology for the delivery delay which was unfortunately outside our control.

Once again our sincerest apologies.

We wish you all the very best for 2025 and thank you again for taking time to write the review.

Kind Regards,
Gifts International

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