Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm a fan of Ghost lifestyle products & I recently had an issue & hit up customer service & they took care of my issue quickly & were very responsive & attentive to my needs. Shout-out to Carlos at Cu... Se mer

Betygsatt 5 av 5 stjärnor

I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, bu... Se mer

Betygsatt 5 av 5 stjärnor

Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn... Se mer

Betygsatt 5 av 5 stjärnor

Outstanding customer service, extremely quick replies, questions answered, I had an issue which was at no fault of ghosts, but they handled it and resolved it extremely professionally! Excited to try... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med vitaminer och tillskott

Informationen kommer från olika externa källor

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 78 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ghost remains being the true legend

Ghost remains being the true legend! They have the best customer service, best products, and overall best style. I survived off of them through multiple music festivals and this past warp tour, they got me through all the moshing. I highly recommend everyone to give them a try!

9 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

This is EPIC! Thank you for supporting GHOST®!

Betygsatt 5 av 5 stjärnor

Never ghosted by Ghost - great people!

Ian in customer support was helpful and responsive.

I had a positive experience in the past as well with return.

8 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We are happy to hear that our team took care of the issue! Thanks for your review, Don!

Betygsatt 5 av 5 stjärnor

GHOST FOREVER!!!!

GHOST FOREVER!!!!

amazing products, AND AMAZING SERVICE.

5 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Thank you for your review! We are happy to have you as part of the fam Jon!

Betygsatt 5 av 5 stjärnor

Support was super helpful and…

Support was super helpful and definitely why I’ll remain a lifelong customer.
TY GHOST!!

3 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Thanks for being a part of the GHOST® Fam!

Betygsatt 4 av 5 stjärnor

Picked up some items from Black Friday

Picked up some items from Black Friday. One was slight damaged but the taste is still on point!!

28 november 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Hey Legend, please send us an email at support@ghostlifestyle.com, and we will look into this further!

Betygsatt 5 av 5 stjärnor

Great experience so far

Products are so far so good, only tried three flavours. Cinnabon and cereal milk for whey, and the grape Welch’s. So far great!

Customer service was quick and easy to resolve my issue! Had multiple issues with other company’s and I would never order with them again, so far this is definitely heading int he right direction!

4 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re happy to hear that you’re loving your GHOST®! Thank you, Jake!

Betygsatt 1 av 5 stjärnor

Avoid ordering from this company

Avoid ordering from this company. The customer service is absolutely awful. I ordered some supplements for a birthday via Apple Pay which I do regularly from other companies without an issue and it apparently failed address verification which is fine but the money is yet to return to my bank, when chasing it up with my bank this is an issue with the company for just not bothering to decline or approve it. So I am sat without the money that was for one of the presents, customer service is nothing but patronising and does not given any level of customer care

28 november 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

My name is Cameron, and I’m the Director of Customer Support at GHOST. First and foremost, I want to apologize for your experience with our payment processing system. I reviewed your failed order, and it appears to have failed due to an incorrect billing address associated with Apple Pay.

Rest assured, we’ve released the authorization on our end, and we do not have any of your funds in our system. Refunds can take up to 5–7 business days, and based on your failed transaction, it has only been 4 business days.

That said, if you’re concerned, please reach out to your bank and provide them with the information shown in the screenshot. They should be able to confirm that the authorization failed.

Again, we apologize for the inconvenience, and we're working on finding a different payment processing system to enhance our customer experience.

Betygsatt 5 av 5 stjärnor

TOP TIER SERVICE

Carol was wonderful and did an amazing resolving my issues! Her response was quick and approached the conversation in such a professional manner! Please continue to provide LEGENDary customer service!

3 december 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re fired up to hear Carol got everything resolved quickly and professionally—she’s the real deal. Appreciate you showing love and calling out the EPIC service we aim to bring every time!

Betygsatt 5 av 5 stjärnor

Carol was terrific to work with when my…

Carol was terrific to work with when my mug arrived chipped and helped me get a new mug! This company is a 10/10 with their customer service and their energy drinks are the best!
Proud Ghost enjoyer!

24 november 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Love to hear Carol got you a new GHOST® COFFEE MUG and that you’re hyped on GHOST® ENERGY. We appreciate you taking the time to drop such an awesome review!

Betygsatt 5 av 5 stjärnor

Carol is Awesome!

I placed an order during their 2025 black Friday sale and was notified pretty quickly that an item sold out and there was an error between their system inventory warehouse inventory. While naturally disappointed, I checked the app again just to see if it was in stock in other sizes potentially but saw that they still had the product in the size I ordered. I responded to the email notifying them that the app still showed it in stock, out of courtesy and in case it was actually in stock I would still desire to purchase it. Carol, the customer service representative I was in contact with, was very helpful and quick with her responses. She notified me that they did have it available at another warehouse and that all I needed to do was place another order and they would refund me the shipping cost for the inconvenience. I placed the order but forgot to put thr Black Friday discount promo code and emailed them right away. Carol was able to refund/credit back the amount i would've saved and the shipping, no issues at all. Overall, this experience has only strengthened my satisfaction and loyalty with this company. Their products have very satisfactory, and this customer service experience was legendary as they promote. I feel confident and eager to purchase products from them in the future, knowing that any potential issues can be resolved very easily and seamlessly. Carol was very professional, helpful, kind, and quick with her responses. She has made this overall experience delightful and memorable and has given me one more thing to be thankful for this season.

26 november 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

We’re really glad to hear Carol took such great care of you throughout the Black Friday mix-up and made everything seamless. We appreciate you rolling with us through the hiccup and are pumped to hear the experience strengthened your loyalty!

Betygsatt 5 av 5 stjärnor

Blue Raspberry energy drink

Blue Raspberry energy drink delivered to my house without any issues. I give Blue Raspberry energy drin 5 stars for taste and smooth without the sourness.

24 november 2025
Omdöme utan inbjudan
Logotyp för GHOST

Svar från GHOST

Stoked to hear your GHOST® ENERGY “BLUE RASPBERRY” landed with no issues and that you’re giving the flavor a full 5 stars. Smooth, great taste, no sour bite—you summed it up perfectly!

Betygsatt 5 av 5 stjärnor

Fast and friendly help

Carol was so quick and helpful in rectifying a problem I found with my account. A simple email was sent and she had the problem solved within 2 business days.
Thanks for the speedy and friendly help, Carol!

23 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My New Obsession

I recently tried Ghost energy drinks and the flavor was so good, the energy feels clean, and it fits perfectly into my daily routine. I can't wait to try more of their products!

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Placedmy order for the hot chocolate…

Placedmy order for the hot chocolate protein and put the wrong discount code smh lol and email them right away and they fix it right away. Thank you for the instant reply and the instant fix. 🫶🏻 super excited for my hot chocolate. 🙌🏼

24 november 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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