Get Removals Omdömen 

When the staff were moving my stuff my TV accidentally broke. What I loved was that before the unpacking process was done management was already in contact with me acknowledging and apologized for the accident. The following day the full amount was reimbursed into my account and I purchased a new TV. The service was above and beyond, would recommend them to anyone.

Great service , prompt and quick, turned up on time
Nice people

Great service from beginning to end, Denise was very responsive and helped us with a quote and arranging a van at short notice. The driver was very helpful and efficient, helped us pack up the van, got to our destination and unpacked well within our booked timeframe. Would definitely use again.

The person who came for the move, was ahead of time, respectful and a thorough professional. As already aware, he went up and down the four floors without lift, without any complaints ! Very happy with the service. Pls forward my appreciation to him. Thank you

Flexible helpful company. Were able to rearrange time of move at short notice which was much appreciated. Explained costs clearly and actual move of stuff was handled well and good communication. Would use again - thank you!

They caused damage to my flat, then they went radio silent when I tried to contact them for their “insurance”. No matter when I call the response is always “we will let you know today”.

That response yesterday, and after more than 3 weeks of chasing they just hang up on me when I call now.

Misleading advertisement to say the least

On time, friendly movers. Cheapest option I can find after comparing multiple moving companies. Boxes came a bit broken but still reusable and items inside are intact.

I had to get rid of some old stuff stored in my garden shed for years, and though junk disposal is not cheap to do nowadays, I am happy I did it. Called and luckily the van was available later on the day. Two guys with a box van came and took two piles of rubbish, lots of boxes, some old cuts of loose wood and bits. I would definitely use again.

I arranged collection of a pre-owned set of garden table and chairs my wife purchased on eBay. All was arranged but then I received an email saying if the glass on the table wasn't securely packed with bubble wrap the collection team would refuse to collect it.

The seller refused to bubble wrap the glass so I asked the company if this could be done for me. I was told it would cost approx £20 so I agreed. Later I received a phone call from them stating that they didn't have any bubble wrap and that they'd need to purchase it at a cost of £35 - again I agreed.

When the table arrived there was only one layer of thin bubble wrap. I complained stating that I had paid £35 for the bubble wrap which they hardly used. I hate to think how much bubble wrap you get for £35.

I contacted them and said that as I paid for the bubble wrap they should either partially refund me or send me the rest of it. I was then told that I had been wrongly informed and that £20 of ithe charge was the cost of delivering the bubble wrap. I just don't get it.

Don't use this RIP OFF company as they change the terms and conditions and what they say to suit themselves. I was also asked to make payment by bank transfer into a personal bank account. Very dodgy!

This is an update on my experience with Get Removals:

After my initial post they contacted me and said if I removed my original post they would refund £20 of the cost of the bubble wrap (Bribery!). I sent them my bank details but have NOT received any payment. I wouldn't trust this company at all. They say one thing to get you to use them then say they didn't say that and that you misunderstood what they said.

If you use this company after reading this and you suffer like I did then more fool you!

For TrustPilot. I have invoices to substantiate my dealings with this company;

Absolutely terrible. They're van broke down on they making then 2 hours late than first agree. Gave them another half hour and an hour goes by, their men still 'on the way'. Was supposed to be in my new home by late afternoon instead I'm not even out the old one. Completely untrustworthy and not efficient at all. Should have had a spare van for break downs. Terrible service and business.

Every time I leave a review for this company it is removed by trustpiolet because they cannot validate it. Let’s try again.

This company moved my 2 bed flat to a four bed house. They didn’t attend the agreed viewing and didn’t arrange for the correct size trucks (we made decisions based on their vast experience and recommendation) the movers themselves were rude and abrupt asking for cash as soo as they arrived (despite us paying on line) they furniture that was delivered arrived damaged. Despite claiming they have full insurance it took nearly a month to get a response and they refused to offer any insurance claim for me. I cannot recommend this company to anyone.

@trustpiolet if you would like any of the above ‘validated pls respond to the email I sent you.

My partner hired this company to move our flat. I was really unimpressed they seemed so professional on the phone and the price was excellent however the actual job of moving was a nightmare. Damaged furniture, rude moving staff and a real lack of planning on their part. I would not recommend.

I hate moving houses but I’ve come to find out moving offices comes with a lot more hassle than them still. No company can afford to stop working for a few days so we chose to turn to a reputable removal company and let them organise and handle the moving process. Definitely a prudent decision – we got help with packing, the office furniture and items were moved fast and the movers even helped us set up most of the things in the new place. Pretty decent price, too.

I recommend your company to everybody that wants to go through a stress-free and hassle-free relocation. Your movers handled the logistics of the task in a very precise and professional manner. Everything from the packing to the loading to the transportation of my belongings was carefully planned and organised. You can rarely find so friendly and dedicated movers, so don’t hesitate to contact them if you are moving from one place to another.

Thanks to your movers I went through a swift and eventless relocation despite the short notice. Your willingness to help me from the first moment that I contacted you was exemplarily. The dedication and professionalism of your employees is simply fantastic, I have never worked with better moving technicians in my life. I strongly recommend your company to everybody that is facing a domestic or commercial relocation in the near future.

Thanks a lot for moving my belongings to my new house. Your team of dedicated movers conducted a wonderful packing job and made sure that everything is correctly packed and ready for transportation. The van driver was very careful during transit and permitted me to rid along. The unloading went swiftly and the job got done before the deadline. Once again I sincerely thank you for your services and hope to work with you in the future.

My spouse and I were very impressed with the excellent quality of your services. We were wondering how we would transport our new living room furniture to our house when a friend recommended us your company. We admit that we were sceptic at first but you proved us wrong. Your workers were friendly and courteous and even helped us with the assembly of some of the furnishings. We strongly recommend your services.

I want to extend my thanks to you and your team of movers. You made my move a pleasant experience which I will recall with a smile. Your employees were extremely helpful and went to great lengths to properly and safely lift and load by belongings into your clean and fully equipped moving van. Your removal fees were as quoted and your customer consultants were very kind and honestly answered to all my questions.

Many thanks for your friendly cooperation during my family’s relocation. Your crew was punctual, diligent and hard working. The movers handled our belongings with the utmost care and respect and made sure that everything is safely packed and loaded. The transportation stage of the move went smoothly. We were thoroughly impressed with your highly degree of professionalism and competence. We highly recommend your company and will use it in the future again.