We have been longtime customers of Loot for nearly three years. The platform is a great resource for our small business. John and his team (Drew, Manuela and Guillermo) have been extremely helpful and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They responded quickly and unlocked my funds so that I could make the draw I needed. They have been a reliable company that has been there in emergency situations and very reasonable fees. Would high... Se mer
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Applying and receiving my business loan was seemless. It was explained in a way I felt comfortable and understood. And what was most important to me was not getting a penalty as my goal was to pay it... Se mer
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Loot has been a great resource for our business. The line of credit is straightforward, drawing funds is simple, and the speed of funds hitting our account is impressive. The app makes the process... Se mer
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Företagsinformation
Skrivet av företaget
Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Kontaktuppgifter
100 Summer Street, Suite 1600, 02110, Boston, USA
- (617) 249-3444
- hello@getloot.com
- getloot.com
4,7
Utmärkt
240 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The easiest process ever
The easiest process ever. Thank you for being there for small businesses. Kevin was beyond helpful.
3 februari 2026
Svar från Loot
We’re thrilled to hear the process was easy and that Kevin took great care of you - that guy is an absolute legend. Supporting small businesses is what we’re here for—appreciate you choosing Loot!
Svar från Loot
Thanks so much for the great feedback! We’re glad Loot has been a helpful and reliable way to access working capital. Supporting businesses with fast, straightforward funding is exactly what we aim to do. If you ever need anything, our team is always here to help.
Excellent Customer service
Excellent Customer service, friendly and attentive. Would highly recommend to all
3 februari 2026
Svar från Loot
Thanks so much for the kind words! We’re thrilled to hear you had a great experience with our team. Friendly, attentive service is exactly what we aim for, and it means a lot that you’d recommend us to others. We’re always here if you need anything!
Great customer service!
Guillermo is great to work with! He's super responsive, helpful and very easy to work with. Great guy and always friendly! There whole team gets back to you quick with answers.
30 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thanks so much for the awesome feedback! We’re glad to hear Guillermo has been such a great help—he’s definitely a top pirate in our crew and always goes the extra mile for our customers. It’s great to know you’ve had quick, helpful responses from the whole team as well. We appreciate you choosing Loot, and we’re always here whenever you need us!
She really helped me to understand my…
She really helped me to understand my payments.
29 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thanks for the great review! We’re so glad Manuela could help break everything down and make your payments easy to understand. She’s a real star on our crew, and we love hearing that she made the process clearer and smoother for you. We appreciate you choosing Loot, and we’re always here if you need anything!
Loot has helped me grow my business
Loot has helped me grow my business, responded to all my concerns within minutes, worked not only within positions i have with Loot, but helped with my goals on positions I've had outside of Loot.
I presented my plan for growing into 2026 season and the team at loot never argued for 100% lending rights to us but adapted their strategies to fit my goals and milestones. I can say without a doubt that my experience with loot has been better than my experience with my own bank. Lastly their early pay off is significant and definitely challenges the idea that lenders and lines of credit through companies like loot is too high interest. In simple terms, Loot and I agreed on terms and those agreements have been held to the highest of standards that i am grateful for. I will continue to be a client of Loots for the remaining future of my business.
28 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thank you so much for taking the time to share this—your words mean a lot to our team. We’re proud to support not only your funding with Loot but also your broader goals outside of us, and we truly appreciate the trust you’ve placed in us to be part of your growth into 2026.
It’s great to hear our responsiveness, flexibility, and early payoff options have made a real difference compared to traditional banks. We believe in working alongside our customers and adapting to their plans, not the other way around, and we’re grateful that approach has resonated with you.
We’re honored to have you as part of the Loot community and look forward to supporting your business for many years to come.
Guillermo was great
Guillermo was great! He took the time to understand my problem and efficiently resolved it within a short period of time. Overall, wonderful customer service provided which definitely encourages a continued business relationship.
28 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thanks a ton for the awesome review! We’re lucky to have Guillermo aboard—he’s truly an amazing pirate and always goes the extra mile to help our customers navigate rough waters. We’re stoked he could understand the issue quickly and get everything sorted for you in no time. Your support means the world to our crew, and we’re excited to keep sailing alongside your business!
Paying on time and never missed one…
Paying on time and never missed one payment , after my third withdraw they frozen the credit limit and wont allow me to withdraw any more .. I was thinking by paying on time and never missed one payment and paying 7x what I borrowed that we would build a good relationship together, but they actually did the opposite.. but I’m glad they did , that made me realize how stupid i was browsing money with payback that exceeded 7x what I borrowed.. I found different lender with very reasonable rates and easy to payback and every time I make payment on time they increase my limit not freeze my limit like loot did.
29 augusti 2025
Svar från Loot
Thanks for sharing your experience, and we’re sorry to hear you felt disappointed. We understand how frustrating it can be when access to funds changes, especially after you’ve worked hard to stay on top of payments. Credit limits can sometimes be adjusted based on broader account reviews and risk checks, not just payment history alone, and we know that can feel unexpected.
We’re glad you were able to find a lender that’s a better fit for your needs, and we genuinely appreciate the opportunity to have worked with you. If you ever want us to review your account or walk through what happened in more detail, we’re always happy to help—just reach out to our team anytime.
Ted Dever is the best!
We are a bookkeeping firm that has worked with so many lenders for ourselves and our clients. Loot is so easy to work with and has EXCEPTIONAL customer service that is worlds away from their competitors! We were having a hard time getting a payoff letter to consolidate our funding with Loot and Ted was so patient and great with following up so he could get us to the finish line! We couldn't have done it without his expertise and follow up.
23 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thank you for the kind words and for trusting Loot. We’re glad Ted helped steer things smoothly to the finish line — a true Boston legend and a captain of our crew. It means a lot to hear we stand apart from the rest of the fleet.
Getloot was a huge help to me
Getloot was a huge help to me! Can't recommend them enough I can't wait to apply again!
5 februari 2025
Omdöme utan inbjudan
Svar från Loot
Thank you for the kind words! We’re glad Loot was able to help, and we look forward to sailing together again when you’re ready to apply.
Ted made this process super easy
Ted made this process super easy, hes very helpful and because of him I will continue to work with Loot!
7 januari 2026
Omdöme utan inbjudan
Svar från Loot
Thank you for the great feedback! We’re glad Ted made the process smooth and easy — he’s a true legend that guy!
Amazing experience
26 november 2025
Omdöme utan inbjudan
Svar från Loot
Thank you! We’re glad you had an amazing experience!
First-timer's great customer service experience
I worked with Horton Denis, and he was fabulous. He answered all my questions, and was very patient with me through the process. In a very stressful time, it was something that was a little easier.
23 december 2025
Svar från Loot
Thank you for sharing this. We’re so glad Horton was able to support you with patience and clarity during a stressful time. Making the process feel a little easier when it matters most is exactly what we aim for, and we’ll be sure to pass your kind words along to him.
Can’t pre pay early still hit with…
Can’t pre pay early still hit with penalty would not recommend
12 december 2025
Svar från Loot
Thank you for your feedback. We want to clarify for transparency.
All repayment terms and costs are shown upfront at the time a draw is made, when the payment option is selected and confirmed. If a customer later chooses to pay off early, we are fully transparent about the payoff amount and, unlike many lenders, we offer a discount on remaining fees rather than charging the full contracted cost.
In this case, an early payoff discount of over $4,500 was applied. While early payoff does not remove all contracted fees, the discount is intended to meaningfully reduce the total cost.
We appreciate the feedback and are continuing to improve how we communicate these details to ensure expectations are clear for every customer.
New customer experience was efficient…
New customer experience was efficient with quick delivery of funds.
16 december 2025
Svar från Loot
Thank you for the feedback. We’re glad the onboarding was efficient and that funds were delivered quickly. We’re always working to improve the experience and appreciate you choosing to work with us.
Svar från Loot
Thanks for the feedback! We’re glad the process was smooth and simple—exactly how we believe it should be.
Excellent company to deal with I would…
Excellent company to deal with I would look forward to doing business with him in the future
12 december 2025
Svar från Loot
Thank you for the kind words. We’re glad the experience was smooth, and we look forward to sailing alongside you again in the future.
Svar från Loot
Thanks for the feedback! We’re glad the process was quick and straightforward, and that you were able to access funds without hassle.
Surprisingly Simple and Seamless
The process was so surprisingly seamless, I kept waiting for the "catch". The cost and terms were displayed clearly and easily understood. As a small business owner, it was so refreshing to obtain a business line of credit to support the continued growth of my business, instead of dealing with banks.
8 december 2025
Svar från Loot
Thank you for sharing this. We’re glad the process felt seamless and that the terms were clear and easy to understand. Helping small business owners access capital without the usual bank friction is exactly why we built this. We’re excited to support your continued growth.
you have total control
full transparency very easy and quick to receive approval
great to be able to see your account and control the payments .
20 juni 2025
Omdöme utan inbjudan
Svar från Loot
Thank you for the kind words. We’re glad the approval process was quick and transparent, and that having visibility and control over your account made things easier. That clarity and control are exactly what we aim to deliver.
Detta är Trustpilot
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