I didn’t succeed to make a refund and nobody from the team contacted me ,even though the ai assistant tells they will. Seems like it’s a scam or a fake account, despite I text them every single d... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
DO NOT GET A DRESS FEOM THIS SHOP. First of all to contact customer service was a nightmare. I got a brown dress and I got a COMPLETELY different colour, the wouldn’t give me a refund…(?) I... Se mer
Absolutely love this lingerie set! 💕 The quality is amazing, the fit is flawless, and it feels so comfortable yet elegant. This brand really knows how to make women feel confident and beautiful. ✨
I want to return my order, but that turns out to be nearly impossible. The return portal on the website doesn't work at all. Then Livetta offered me a 30% refund, but I simply want to return the item... Se mer
Företagsinformation
Skrivet av företaget
At Livetta, we believe lingerie is more than just something you wear — it’s how you feel. Our mission is to empower women to embrace their confidence, sensuality, and strength through thoughtfully designed intimates. From elegant lace to bold, body-hugging silhouettes, every piece is crafted with premium materials and meticulous attention to detail. Whether you're dressing for a special moment or simply for yourself, Livetta offers timeless styles that inspire self-love, confidence, and everyday luxury. With a commitment to exceptional customer service and fast, discreet shipping, we’re here to make your experience seamless from the first click to the final try-on. Join thousands of women who have already discovered the Livetta difference — where confidence begins underneath.
Kontaktuppgifter
Australien
- help@getlivetta.com
- getlivetta.com
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Terrible quality
Delivery time was acceptable, however the overall quality was disappointing. Once unpacked, it was clear that the item was poorly made. It has remained unused since. I would not recommend this purchase, as it does not represent good value for money. (Order number 11073)
Shipping fast, good service
Shipping was fast — I received my package in just 4 days and everything arrived without any issues. Customer service was also very friendly and responded quickly to my questions. However, I was a bit disappointed with the product quality, which didn’t match what I had hoped for.
I would actually give them a zero if I…
I would actually give them a zero if I could. They used a non standard courier who left the parcel in an unsafe area-if he even delivered it at all.my husband was home at the time and the courier did not ring the buzzer, leave a note or take it to a different location. The courier took a photo of them at the security gate and then if the parcel-this was not enough evidence that they attempted delivery. Livetta have been extremely unhelpful suggesting I could ask my neighbours (more than 200 apartments of them) if they have seen my parcel. I have asked for a replacement but they have stopped responding and then had the hide to give them a rating. They are a scam. Do not buy from them.
Absolutely love it
Absolutely love this lingerie set! 💕 The quality is amazing, the fit is flawless, and it feels so comfortable yet elegant. This brand really knows how to make women feel confident and beautiful. ✨
Розміри не відповідають дійсності
Розміри не відповідають дійсності, відправляють з китаю, повернути нереально.
Знайшов в китайському магазині в 5 разів дешевше, навіть фото не переробляють, це не бренд а перепродаж китайських дешевих продуктів зі скаженою націнкою.
Wish there was -5 stars
Wish there was -5 stars
Order didn’t arrive.
It was sent back to the warehouse, they do not give a refund and refused to send it again if i am not paying for the postal.
Scam!!!
⭐Order never arrived, no refund
I placed order #5781 in March and never received it. Tracking hasn’t updated in months and support hasn’t helped. No refund, no resolution. Very disappointed. Avoid this company
Returning goods is nearly impossible
I want to return my order, but that turns out to be nearly impossible. The return portal on the website doesn't work at all. Then Livetta offered me a 30% refund, but I simply want to return the item and get a full refund. After several requests, I finally received a return address — in China. However, under EU consumer law, they are required to offer a return address within the EU. What happens next is unclear. To be continued...
Poor quality item
Poor quality item. Also sized down based on the size guide and I still felt like i needed a smaller size. Works I guess. But smells pretty strongly.
Dont reply and wrong sizes
Dont reply and wrong sizes - no costumer service, no returns ex.
Dropship from china, impossible to return products
We ordered items from getlivetta which advertise in Europe and claim on their website for 'Easy return'. The total of the order was 60euro. The quality of the item is awful. When we requested to return the products we were advised that we have to send it back to china, which will cost 130euro (double price of the product). Poor quality items, no customer care.
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