Getfootstr Omdömen 81

The inserts were delivered quickly and provided instant relief to my 11 year old son. He always complains of heel pain and is very active in sports. Over time we have noticed his pain is becoming less and less. We will be ordering more to go in all his shoes and cleats. He doesnt want to accidentally ever be without them.

Thank you Footstr!

Easy way of shopping and ordering, and good updates on order status. Inserts worked great in sports cleats. Waiting to see how the hold up in my sons wrestling shoes next. So far, great product and giving my son some much needed comfort while participating in sports.

I’m really happy with these insoles—they work great! Within a week, my son’s foot pain eased significantly. After getting additional pairs for his other shoes, his foot pain has now massively decreased. I was so impressed that I ended up buying several more for extra support.

If I could give this company ZERO stars, I would! It has been almost 1.5 months since I ordered, and my order somehow got lost (I can no longer track it). I've been emailing with customer service, and they aren't helping whatsoever. The only time I hear an "update" from them is when I reach out, even though they say they'll contact me shortly (they never do). I've requested either a refund or new products, and always am told that they'll reach out to the team to figure out a solution. I am tired of receiving apologies when it comes to their unclear communication. Bottom line is that they don't care about their customers, and I've already reported them to the BBB for basically stealing my money. There are plenty of other insole companies out there that provide just as quality, if not, better products, so please do NOT purchase from Footsr. You don't want to go through a similar nightmare of an experience that I am currently battling.

Pas op! Niet bestellen hier!!

I bought 4 pairs. 2 for each child. Unfortunately my first order the sizes were wrong. But they were willing to give me a discount code to purchase another set, instead of returning the original order. I appreciated that assistance.
The new set worked wonderfully for them.
I think they should write the number size instead of measurements though.

I ordered a pair for my son, ended up getting one for my husband as well. My husband said it is the best investment of his life thus far. He works on his feet and said he has felt the change. My son is four and i have noticed a change for the better in the way he walks.

My granddaughter loves her new insole
The package came fast

My son was complaining pain due to his flat feet. With footstr he really feels more comfortable in walking.

We bought these for our 9 year old daughter who plays soccer and also does Girls on the Run. She was complaining (and visibly limping) each time she did these activities as well as just after school from time to time. Once we put these insoles in, she felt almost immediate relief and even says “I think I’m cured and don’t have to wear them anymore.” Of course it’s just because the pain is gone. We should have bought another pair! It’s wonderful to see your kid be able to be active again and be able to live pain free. Definitely worth the money. The quality was great too.

Working great for my daughter who had a major growth spurt and her ligaments needed time to catch up. She feels great wearing them in a variety of shoes. Delivery was timely and customer service was very responsive with updates.

My daughter is definitely complaining less about foot pain and says the in-soles are so comfortable. I wish I had looked into this sooner tbh. I bought 2 sets - one for school and one for her shoes as she’s running around outside. She’s very pleased.

Since my son has used footstr he has not had foot, knew, or back pain.. I will be ordering more

We did actually receive the shoe inserts which is always good when trying to get something off a Facebook ad! One pair for son and pair for mom. Mom feels like they have nice support so far and she switches them from shoe to shoe so must feel good. She is on her feet at school quite a bit. They are not super firm but that is good for some. Son is nonverbal but seems to walk/track better with the orthos in his shoes and as bonus he is not pulling them out so must think they are okay!

The inserts really helped my son's foot pain! They did wear down much earlier than we expected (about 6 weeks), but when I reached out to FootsR, they replaced them, stating this isn't normal wear for their products! I am impressed with the product and customer service.

My daughter absolutely love foot wear thank you again totally life changer

I had an outstanding experience with Footstr, and I specifically want to recognize James from their team for truly exceptional customer service!

I reached out with several questions regarding my order and an exchange, and James was incredibly responsive every step of the way. Not only did he reply quickly, but he was consistently kind, patient, and thorough in addressing each of my concerns. It’s rare to find someone who genuinely takes the time to ensure a customer feels heard and taken care of, and James absolutely did that.

What stood out most was his willingness to go above and beyond to find solutions rather than just provide standard responses. He made the entire process smooth and stress-free, which speaks volumes about both his professionalism and Fuster’s commitment to their customers.

Because of this experience, I would confidently recommend Footstr to others. Excellent product support paired with top-tier customer service is hard to come by, and they delivered on both.

Thank you again to James for making this such a positive experience!

Gracias, tuvimos problemas con el envío, pero lo solucionaron y siempre fueron muy atentas; sopesar de que el error en el envío fue mío de inicio; y al notarlo me contacté con ellos y siempre estuvieron en contacto ya recibí el producto mis hijos los más agradecidos! 100% recomendado! Gracias de nuevo!

Twins approve. My son plays LaCrosse and Football and he said this was the first time his feet didn't hurt after practices. My daughter plays Softball and she said they felt great on her feet, spongy but supportive.
I bought myself a pair and for the price and comfort, will definitely looking to buy a couple more for the twins and myself.