I was locked out of my account and even resetting the PIN did not resolve the problem. I emailed CHIP and was contacted very promptly by Kirsty. It took a few tries and eventually a manual reset of my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently moved to Chip for our ISA savings. The transfers were very easy to arrange and were transferred within the timeframe stated. I did have on one occasion the need to contact support. The sup... Se mer
For someone just starting a Stocks&Shares ISA there was little description of how to set one up. Together with a Savings ISA I managed to confuse both my bank and myself! Fortunately the staff at... Se mer
Företaget har svarat
I recently contacted Todd, at Chip bank to discuss a possible inheritance from a friend. He was very helpful and took me through the process with just a few emails, he offered assistance all the way,... Se mer
Företagsinformation
Om Chip
Skrivet av företaget
Chip is here to make your life wealthy; we offer one simple, personalised experience to manage, grow and protect your wealth. That’s why we’ve been crowned ‘Best Personal Finance App’ in 2025, 2024, 2022, 2019 at the British Bank Awards.
With Chip you can:
- Start investing from £1 with our range of investment funds.
- Build wealth tax-free1 with our Cash ISA and Stocks & Shares ISA.
- Track your entire investments and savings portfolio in one place.
- Set your financial goals, link an account and save for those milestone moments.
- Our smart features, like autosaving and recurring deposits, help make investing and saving seamless and easy.
- Open any of our savings accounts completely free within minutes2.
- All savings accounts in Chip are eligible for FSCS protection on up to £85,0002.
- UK-based customer support available 7 days a week.
Everything else you need to know:
- Seccl Custody Limited is the ISA Manager for our Stocks and Shares ISA. A monthly or annual ChipX membership is required for certain funds selected within a Stocks and Shares ISA. Fund management charges apply. ISA limits apply. Invest £20k per tax year.
- Chip is a trading name of Chip Financial Ltd, authorised and regulated by the FCA (FRN: 911255). ClearBank Limited is the account provider for our savings accounts.
- Chip Financial (Investments) Ltd is authorised and regulated by the Financial Conduct Authority, under firm reference number 1005114.
- When investing, your capital is at risk. 1Tax treatment depends on individual circumstances and may be subject to change in the future. Chip does not provide tax or financial advice.
Kontaktuppgifter
232 Shoreditch High Street , E1 6PJ, London, Storbritannien
- hello@getchip.uk
- getchip.uk
4,3
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Chip
Hi Richard,
Thanks for the great feedback! We're delighted that you've had such a positive experience with Chip. We really appreciate you taking the time to share your thoughts!
The Chip Team
Svar från Chip
Hi Brian,
Thanks for your review! We're pleased to hear you're finding Chip easy to use.
The Chip Team
Great customer service
Great customer service. Good rates of interest. Easy to negotiate the app. Easy to withdraw money, when needed.
31 augusti 2026
Svar från Chip
Hi Debbie,
Thanks for the lovely feedback! We're glad you're happy with our customer service, competitive interest rates and easy-to-use app. It's great to hear that withdrawing your money when you need it is straightforward too. Thanks for saving with Chip!
The Chip Team
Have been using them for about 4 years…
Have been using them for about 4 years and I’m very happy with them. Easy to use app and great options for growing my money
2 oktober 2026
Svar från Chip
Hi Storme,
Thanks for being with Chip for the past four years! We're delighted to hear that you're happy with the app and the options available to help grow your money. We really appreciate your continued support!
The Chip Team
Easy to use and great rates of interest.
Easy to use and great rates of interest. It's a pity that we have to authorise a connecting bank so often but otherwise I have no complaints.
2 oktober 2026
Svar från Chip
Hi Terence,
Thanks for the great feedback! We’re really pleased to hear you find Chip easy to use and that you’re enjoying the interest rates. We appreciate your feedback on having to authorise your connected bank regularly too. This is an important security measure through open banking, but we understand it can be frustrating when you’re asked to do it more often than you’d like. Thanks for sharing your experience!
The Chip Team
Makes managing your money easy
Makes
Saving very easy. Shame us loyal
Customers don’t benefit from the same higher rate in our ISA accounts as new customers
2 oktober 2026
Svar från Chip
Hi Mrs Chattaway,
Thanks for the great feedback! We’re really pleased to hear that Chip makes saving easy for you. We also understand your frustration around rates available to existing customers, particularly when you see higher rates offered to new customers. We appreciate you sharing this and will make sure your feedback is passed on to the relevant team.
The Chip Team
Svar från Chip
Hi Mike,
Thanks for the lovely review! We're delighted that you're finding Chip easy to use. Making saving as simple and straightforward as possible is what we're all about. Thanks for being part of the Chip community!
The Chip Team
Difficult to make contract rates
Difficult to make contract rates, not as competitive as they used to be
2 oktober 2026
Svar från Chip
Hi Michael,
We’re sorry to hear you’ve found it difficult to access competitive rates. We understand that rates have changed over time and appreciate your feedback that they no longer feel as competitive as they once were. We’re always reviewing our products and rates to make sure they remain attractive for our customers.
If you’d like us to look at your specific account or rates, please reach out to us via the in-app chat and we’ll be happy to help.
The Chip Team
Being able to transfer monies within…
Being able to transfer monies within my portfolio, without into bank account then back out
2 oktober 2026
Svar från Chip
Hi Shearer,
Thanks for the feedback. We understand that having to move money out to a bank account and back in isn’t the most convenient way to manage your portfolio. We appreciate you highlighting this, and we’ll make sure your feedback is passed on to the relevant team as we continue improving how money can be moved within Chip.
The Chip Team
Site is easy to use
Site is easy to use and money transfers are very swift and efficient. I am comfortable leaving my savings with Chip. They also provide information on any changes and updates which is helpful when consideration of investing.
2 oktober 2026
Svar från Chip
Hi Jan,
Thanks for sharing your experience! We're glad you're finding transfers quick and easy, and that our updates help you stay informed when making decisions about your savings and investments. We really appreciate the trust you place in Chip.
The Chip Team
I’ve never been able to save
I’ve never been able to save. But like a cliche - I have with chip. Helped me with house repairs and holidays. I can’t be without it
2 oktober 2026
Svar från Chip
Hi Matt,
This is lovely to hear! We're so pleased that Chip has helped you build a savings habit and put money aside for important things like home repairs and holidays. That's exactly what we want to help our customers achieve. Thanks for letting us be part of your journey!
The Chip Team
Everything works well great products…
Everything works well great products great app good clarity. My new number one bank.
24 september 2026
Svar från Chip
Hi Martin,
Thanks for the fantastic feedback! We're delighted that you're enjoying our products, finding the app easy to use and feeling confident in managing your money with Chip. Being your number one choice for banking is wonderful to hear!
The Chip Team
Long time Chip user
Long time Chip user. The platform does everything I want for savings and investments.
2 oktober 2026
Svar från Chip
Hi Colin,
Thanks for your continued support! It's great to hear that Chip is meeting all your savings and investment needs. We really appreciate having you as part of the Chip community!
The Chip Team
Svar från Chip
Hi Carter,
Thanks so much for your kind words! We're delighted that you've found our team friendly and that Chip continues to meet your savings and investment needs. We really appreciate your loyalty and are happy to have you as part of the Chip community.
The Chip Team
Good return on your investment
Good return on investment. Easy to use app. Regular saving set up.
2 oktober 2026
Svar från Chip
Hi there,
Thanks for your lovely feedback! It's great to hear that you're enjoying the returns, finding the app easy to use and making the most of regular saving. We're pleased to be helping you build your savings with Chip.
The Chip Team
Easy to deposit and withdraw money when…
Easy to deposit and withdraw money when I need it.
30 september 2026
Svar från Chip
Hi Adrian,
Thanks for the great review! We're glad to hear that depositing and withdrawing money has been straightforward for you. Making it easy to manage your savings when you need to is exactly what we aim for. Thanks for saving with Chip!
The Chip Team
Chip user since 2023
I am using Chip since 2023 for my savings and investments and through the years I had no issues. Customer service is excellent as well as information and services. The Chip app has updated versions multiple times since.
2 oktober 2026
Svar från Chip
Hi Christian,
Thank you for being with Chip since 2023! It's wonderful to hear that you've had such a positive experience with our savings and investment services over the years. We're especially pleased that you've found our customer service helpful and our app easy to use. Your continued support means a lot to us!
The Chip Team
Good rates only available to new…
Good rates only available to new customers. Waste of time
2 oktober 2026
Svar från Chip
Hi Lloyd,
We’re sorry you feel this way. We understand how frustrating it can be if an offer doesn’t feel worthwhile based on the rate available to you. Our rates and offers can vary depending on eligibility and the product, but we appreciate your feedback and will make sure it’s taken on board. If you’d like us to look into your specific situation, please reach out to us via the in-app chat and we’ll be happy to help.
The Chip Team
IT WORKS EVERY TIME LINKS TO MAIN BANK…
IT WORKS EVERY TIME LINKS TO MAIN BANK ACCOUNT VERY WELL.
RELIABILTY IS EXCELLENT AND DEPOSIT RATES ARE AMONGST THE BEST. AS ITS CONSTANTLY CHANGING INTEREST RATE SITUATION ITS NOT WORTH SWAPPING AROUND FOR SMALL VARIATIONS UNLESS YOU HAVE A SUBSTANTIAL AMOUNT OF MONEY ON DEPOSIT.
2 oktober 2026
Svar från Chip
Hi Gregory,
Thanks for your lovely feedback! We're delighted to hear that you've found our bank links reliable and our savings rates competitive. We understand that choosing where to save your money is an important decision, and we appreciate you trusting Chip with your savings. Thanks for being part of the Chip community!
The Chip Team
Clear and easy to use app
2 oktober 2026
Svar från Chip
Hi James,
Thanks for your review! It’s great to hear you find the Chip app clear and easy to use. We’re always looking to make managing your money as straightforward as possible. Thanks for choosing Chip!
The Chip Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.