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George Browns Omdömen 

244
‱
TrustScore 4.5 av 5

4,4

Lantbruksprodukter
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Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

Item hasn't arrived as yet, but it's my first time dealing with this company and I was served by a Kieran Boatman who was extremely helpful, polite and professional. After talking to him I felt confid... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjÀrnor

Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Se mer

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Betygsatt 5 av 5 stjÀrnor

Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjÀrnor

I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Se mer

Företaget har svarat

Företagsinformation

  1. Lantbruksprodukter
  2. LantbrukstjÀnster
  3. TrÀdgÄrd
  4. TjÀnster inom skötsel och underhÄll
  5. Reparation av grÀsklippare
  6. Maskinuthyrning

Skrivet av företaget

Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.

Kontaktuppgifter

4,4

UtmÀrkt

TrustScore 4.5 av 5

244 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ber kunder att lÀmna omdömen

Detta företag bjuder in sina kunder att lĂ€mna omdömen – oavsett om de Ă€r positiva eller negativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

4,4

Alla omdömen

(244)

83 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer
Betygsatt 5 av 5 stjÀrnor

Great customer service

Item hasn't arrived as yet, but it's my first time dealing with this company and I was served by a Kieran Boatman who was extremely helpful, polite and professional. After talking to him I felt confident in purchasing the item, so thanks for the assistance 😊

18 augusti 2026
Omdöme utan inbjudan
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Svar frÄn George Browns

Thank you for your kind words - we agree, Kieran is awesome :D

Betygsatt 1 av 5 stjÀrnor

To be fair George was ok but FedEx was a joke

To be fair George browns service was ok but FedEx was a complete joke from start to finish in the end my parcel was at the Huntingdon FedEx depot for 5days with limited updates of it going nowhere before I instructed George browns to return to sender and give me a full refund

5 augusti 2026
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Svar frÄn George Browns

Hello, thank you for taking the time to leave your review.

We’re disappointed that you received this level of service from our courier partner. We rely on third-party couriers to deliver the majority of our goods, meaning that unfortunately, once an order has left our warehouse, there are elements of the delivery process that are outside of our direct control.

We do appreciate, however, how frustrating it must have been to have your parcel sitting at the Huntingdon depot for five days with limited updates. We hope you also appreciate that, once you contacted us, we did everything within our power to resolve the situation and arrange the return and full refund for you.

We’re pleased that you found the service provided by George Browns to be okay, and we’ll continue to do everything we can to ensure our customers receive the best possible service, even when issues arise with our delivery partners.

If you ever need anything from us in the future, please don’t hesitate to get in touch with us directly.

Thanks,

GB Customer Service

Betygsatt 1 av 5 stjÀrnor

Disappointing delivery experience.

Disappointing delivery experience.

The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.

FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.

However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.

I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.

Unfortunately, this experience has not given me confidence in ordering from this seller again.

28 juli 2026
Omdöme utan inbjudan
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Svar frÄn George Browns

Hello,

Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.

Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.

Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.

We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.

Thank you again for your feedback.

George Browns CS Team

Betygsatt 5 av 5 stjÀrnor

Purchased a Stihl Hsa 26 electric hand


Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you

22 juli 2026
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Svar frÄn George Browns

Thank you for your kind words :) We hope you enjoy your new HSA26!

Betygsatt 4 av 5 stjÀrnor

Received In Good Condition and been


Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.

15 juli 2026
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Svar frÄn George Browns

Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.

We are glad your item was received well.

Betygsatt 5 av 5 stjÀrnor

Purchased my Stiga ride on lawnmower


Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks

25 juni 2026
Omdöme utan inbjudan
Logotyp för George Browns

Svar frÄn George Browns

Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)

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