Tony and Liam just installed my new pool table and I couldn't be happier. Beautiful 7ft table made to a very high standard. Excellent customer service from the chaps who took their time running thro... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Liam from Geordie Pool came out to install our pool table after the retailer we bought it from passed the job to them. There was a problem with the legs, and Liam couldn't have handled it better. He... Se mer
Absolutely A* service! Brilliant communication and customer service from ordering to delivery and setup! Special shout out to Tony and his colleague who delivered and set up pool table. Nothing was to... Se mer
Cannot fault our experience with these guys. Really knowledgeable, helpful, and proactive. They fitted our delivery in pre xmas with tight timescales. Delivery drivers kept us up to date, were in and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Manufacturers and suppliers of quality pool tables, snooker tables, cues, cue cases and pool and snooker accessories.
Kontaktuppgifter
Storbritannien
- geordiepool.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Pool table professional received
Placed an on line order with Geordie Pool. Prices were very competitive and so many options to choose from. I spoke to the customer service team who were very helpful. Order took approximately 6weeks to deliver. The driver Roy was very professional, stayed in contact on the day of delivery and also installed to make sure table was level and well positioned. Roy explained all the aftercare needed to maintain my new pool table
Perfect Pool - a genuine delight.
From the moment we dealt with Louise, everything about this process was smooth and professional. Perfect communication, would highly recommend.
Perfect experience
The two men who delivered and fitted our pool table were amazing. They had driven all the way down from Newcastle. They were very proffesional and insightful working out the best place for the pool table to sit. They were two lovely gentlemen called Roy and Terry, I real thanks to you both
Overcharged for delivery and…
Overcharged for delivery and installation, paid extra for 2 extra cues sent 2 low standard cues and never received table brush.
2 experiences with this company.
2 experiences with this company.
Asked for information of an outdoor pool table so footings could be installed before arrival and after being told i was interrupting his fish and chips supper the information I requested was never sent.
Ordered online a second leather outdoor cover for my 7ft table and still waiting after a week.
Terrible customer service. Will never use again
Wanted a couple of cues for Christmas…
Wanted a couple of cues for Christmas gifts. Got great advice and quality cues at sensible prices. Wouldn't go anywhere else!
Ordered a pool cue - Received a 'block of wood' which resembles a pool cue
I purchased a pink graphite pool cue which was a birthday gift. I ordered the item on the 17th of July. After waiting about 2 weeks (30th July) I decided to send an email asking for an update on the delivery and never received a response. So again I waited a few more days (3rd August) and decided to call for an update. The landline number advertised on their website was not answered, so I called the mobile advertised and reached someone. The guy I spoke with said he would have a quick look and told me they had 1 in stock (despite already ordering and paying for the '1 in stock' two weeks prior) and would send it next day delivery. The item was then delayed a couple of days and eventually picked up on Friday 7th August (3 weeks after ordering it). The cue feels like a cheap piece of wood cut and wrapped/coloured incorrectly as the material they have used to wrap it is peeling away. The base of the cue does not have a rubber stop, instead it has another screw hole which does not make sense. The bottom part of the cue is also tiny in comparison to the upper half. Very disappointed in this purchase and feel I have been ripped off / scammed.
EDIT: I do have to credit them for issuing a refund and not making a meal of the process.
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