Got a new mountain bike and needed an inflator to go with it. Ordered the updated version of the inflator i have been using on my road bike for over 15 years and it met all my expectations. It may be... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations infla... Se mer
Needed replacements for my old non treaded CO holder. I wanted to keep my holder since it slips inside and your hand remain safe due to the cold temperatures the cartridges can create. Seems that loca... Se mer
Was totally amazed by the customer service and support offered by Fanessa Parkerson. Have been a customer and ULTRAFLATE user for 10+ years...bailing me out too many time to count. I truly appreciate... Se mer
Företagsinformation
- Cykelaffär
- också i
- Sportaffär
Informationen kommer från olika externa källor
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Kontaktuppgifter
125 Venture Drive, Suite 210, 93401, San Luis Obispo, USA
- 888-457-5463
- customerservice@genuineinnovations.com
- genuineinnovations.com
4,8
Utmärkt
106 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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15 januari 2021
My CO2 inflator began leaking after 15…
My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations inflators and will continue to only buy their products. Great company and products.
29 december 2020
Great experience
24 november 2020
Amazing customer service.
6 november 2020
No problems at all.
I've never had a problem with any Genuine Innovations stuff. Bacon plugs work, air chucks work, CO2 carts work. It all just works. It all works well enough that I save people with flats on the side of the trail all the time and keep needing to buy more bacons!
19 oktober 2020
Got a new mountain bike and needed an…
Got a new mountain bike and needed an inflator to go with it. Ordered the updated version of the inflator i have been using on my road bike for over 15 years and it met all my expectations. It may be a few extra ounces but the straight forward trigger mechanism works every time. Had the occasion to help a fellow cyclist repair a flat recently... their inflator was going through CO2 rather quickly but my GI inflator got the job done straight away... very reliable.
19 oktober 2020
Excellent service
Excellent service. I'll have to wait and see if the product works as advertised.
7 oktober 2020
Genuine Innovations cheerfully replaced…
Genuine Innovations cheerfully replaced a CO2 inflator that failed after several years. The only question they asked was "what's your address?".
30 september 2020
Omdöme utan inbjudan
Overall customer support was amazing…
Overall customer support was amazing but at the end of the day I had a warranty issue and was not able to replace the exact same pump with what I had because of it being sold out.
25 september 2020
Omdöme utan inbjudan
Need to get my package
Guys, respond to my email! I never got the package!
30 augusti 2020
Omdöme utan inbjudan
Svar från Genuine Innovations
Hi John! Thank you for reaching out. I looked into your order and it appears you only put an Apt # in the address "ship to" field, but no street address. So the package is rerouting back to us. I will have our Customer Service team reach out to you directly to obtain a street address for your order.
Great customer service
Great customer service. An o-ring disappeared from the charging head of my CO2 tire inflator. The company stood behind their product and their guarantee. Good company to deal with.
24 augusti 2020
Omdöme utan inbjudan
I don't generally give 5 star ratings…
I don't generally give 5 star ratings because something could always be better but honestly, I don't think anything could have been here. I reached out with a problem - I couldn't get the head of my inflater to unscrew. Karyn answered immediately and sent me a new inflater (and pointed out that they are warrantied for life). 2 great reasons to keep buying them!
19 augusti 2020
Omdöme utan inbjudan
Excellent warranty service
Excellent warranty service! After several years of owning one of genuine innovations’ CO2 inflators, it had a defect. I contacted the company by email, and they quickly responded with a replacement inflator and two extra cartridges. Great service, really appreciate it. Would use them again.
18 augusti 2020
Omdöme utan inbjudan
Got what was described and processed at…
Got what was described and processed at a decent time.
17 augusti 2020
Omdöme utan inbjudan
The company is first class
The company is first class. The woman who helped me was knowledgeable, patient and took great care. I will recommend this company to anyone who is in need of great bicycle technology.
Thanks very much
7 augusti 2020
Omdöme utan inbjudan
Genuine Innovations customer service…
Genuine Innovations customer service has to be one of the top companies I have dealt with. Had a old product and went above and beyond to keep me going. Will buy from them in the future.
27 juli 2020
Omdöme utan inbjudan
Product had lifetime warranty and they…
Product had lifetime warranty and they exchanged without any issues and promptly.
23 juli 2020
Omdöme utan inbjudan
Order was complete and timely
Order was complete and timely. Product is as expected.
22 juli 2020
Omdöme utan inbjudan
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