The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Se mer
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Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Se mer
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Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Se mer
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Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Se mer
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Skrivet av företaget
170 - 11080 50 St SE, T2C 5T4, Calgary, Kanada
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick, professional, hub was installed in a good spot (garage), no wires showing.
Bright colors…I’m still playing around with different animations. So far so good

Svar från Gemstone Lights
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind storms in Calgary over the past two months and that's likely when it happened. Gemstone, the very next business day, had Cole come out and firmly re-attach that section at no charge. I am delighted with their product, it's perfect reliability and the quality of service and response. Well done Gemstone!

Svar från Gemstone Lights
World class customer service from my dealer, and install team. I would highly recommend!

Svar från Gemstone Lights
My wife and I had decided we wanted the Gemstone Lights on our house to enhance and beautify our outside lighting system. After watching the installation of the lights at my neighbors across the street and speaking with those installing them, I was thoroughly impressed with the expertise in the installers and the ease in which they were installed. We immediatley contacted Nebula Lighting and started the process for the Gemstone Lights. A contract was signed on November 26, 2025 with the promise of installation before Christmas. Knowing it was the busiest time of year due to the Holiday's, I was leary about getting the system installed on time. Low and behold I received a call on December 23rd telling me the crew was ready and will be at my home tomorrow (Christas Eve), to install the lights. On installation day the crew arrived early and in less than 4 hours had installed the Gemstone Lights to the front and partially down the sides. I was then instructed how to operate the systemvia my phone. Although I am no tech when it comes to the phones, I was instructed in the use of the Gemstone App. and my wife and I ar enjoying our new Lighting System.

Svar från Gemstone Lights
I broke the installation in the two halves but if you have the ability to do it all at once, it’s worth it!

Svar från Gemstone Lights
Outdoor Lighting Perspective of Brandon did an outstanding job with the permanent lighting around our home. The lights look absolutely amazing and truly elevate the entire exterior—our house has never looked better. The neighbors love it so much that several of them are now planning to have it done as well!
The service and the product were both flawless from start to finish. Professional, clean, and exactly what was promised. If you’re even thinking about putting lights on your house, this is the way to go—why climb a ladder every year when you can have beautiful, permanent lighting all year long?
Highly recommend Outdoor Lighting Perspective of Brandon to anyone searching for quality, reliability, and incredible results.
Thank you, Sarina and Brad, for such a fantastic experience!

Svar från Gemstone Lights
The product was installed so when they aren't on they are pretty much invisible. When they are on they are eye catching.
The installer and Gemstone have both been good at getting me answers to questions and anything else I've needed

Svar från Gemstone Lights
Very happy with the recent install of our Genstone product from Echo elec. The app is easy to use, lights are bright and look fantastic

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We had Haven Lighting install our Gemstone track lighting at our small business. The product quality is excellent. The app is easy to use. The crew at Haven was an absolute blessing to work with. Thank you ♡♡♡

Svar från Gemstone Lights
The service we received from Kraun Electric was amazing. The technician was on time, cleaned up any mess and took the time to show us how to operate the lights.
The lights look wonderful and we were happy to have had them up for the holidays. Now, we are looking forward to using them for upcoming occasions.

Svar från Gemstone Lights
Excellent customer service from our dealer & the installers. The lights look amazing!

Svar från Gemstone Lights
The only reason I say 4 stars is that the new HUB being a $300 upgrade seems rather steep...

Svar från Gemstone Lights
The install went fast and looks very good on my house and the lights are amazing.

Svar från Gemstone Lights
Ease of use
The lights are easy to use and have fun with. The preset settings and the ones built by other owners give you lots of options and then as you learn the app, you can build your own settings, giving your home your own personal touch.

Svar från Gemstone Lights
Gemstones offers a large variety options for special events, special colour events. Easy to use app on cell phone
Looks great and lots of compliments

Svar från Gemstone Lights
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