Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely watch but magnetic strap isn’t the best. Gets attached to anything else metal & seems to be even less secure 4 weeks down the line & keeps coming loose. Not sure if there are any alternative st... Se mer
Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed on... Se mer
The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the c... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Geminus watches are not like other smart watches. Designed for women, they combine the elegance of a traditional watch with the features of a modern smart watch. They have both brains and beauty. These sleek smart watches are available in a range of traditional and modern colours.
Kontaktuppgifter
3 The Mending Rooms, Sunny Bank Mills, Town Street, Farsley, LS28 5UJ, Leeds, Storbritannien
- support@geminuswatches.com
- geminuswatches.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible customer services, Terrible goods
Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded, still no reply from this Co.. Looks more like £5 then a £69 watch. Save your money & purchase from a Co who put customer services top of their list.
Fast delivery
Battery does not hold charge
Purchase for wife back in 2019 for Xmas, tried everything watch does not hold its charge. Sent email heard nothing.
Please note have found nothing on web site or within the instructions no guarantee/warranty.
Great and easy site to use
Great and easy site to use. Got email on confermation of perches and one today to say its out for delivery. Takes about 7 working days to arrive
The watch was just what I was looking…
The watch was just what I was looking for and I’m very pleased with it , plus it came prompt and very well packaged.Thank You
I bought this watch for my wife but was…
I bought this watch for my wife but was not her cup tea. Nothing wrong with watch I must add. So returned the watch and money speedily returned.So well satisfied.
Awaiting Refund!!!
Bought a watch for my partners birthday. She did not like the watch so advised how to send it back. Through email waw given address to end it back. Sent it back by recorded delivery can see they have got it and as has been signed for. Still no refund tried emailing and still no reply .
I didnt actually want to resort to this…
I didnt actually want to resort to this however i have been trying to contact this company for days and still no reply about arranging a return of the faulty watch
The watch face is very good however having issues with stap. The magnetic clasp isnt holding whilst worn on wrist. The clasp is also coming away from strap. I can no longer wear this due to it falling off. It will hold for a while then just release
The aftersales is very poor. There is no telephone number associated with the company so its all via email.
Wish i had paid more attention to the negative reviews prior to ourchase
Lovely watch but magnetic strap isn’t…
Lovely watch but magnetic strap isn’t the best. Gets attached to anything else metal & seems to be even less secure 4 weeks down the line & keeps coming loose. Not sure if there are any alternative straps available.
Smart looking watch, works OK. But a couple of queries.
The watch is good looking, but the magnetic strap seems to slide, and I have to put it back. Looks very good. Does not say which country it was manufactured anywhere. No guarantee card. The name of the watch is not displayed anywhere. Why? Otherwise good working and attractive.
Fast delivery and the watch is fabulous
Mixed review on this one
Mixed review on this one. I ordered a watch on 30th April and was really impressed as it arrived 2 days later on 2nd May - this was a gift for my mother's 60th birthday. I was less impressed when I opened and seen the watch though! It was not new! The clasp was tarnished and there was a scratch on the face. I immediately emailed them and was dealt with by Martin who I have to say was helpful and arranged for me to send the watch back and issued me with a refund for the product. However I am still waiting for a refund for the postage so I am currently out of pocket through no fault of my own. I get that sometimes these things can happen but to send a watch in the state it was shows there's no quality control taking place. I would have given it 1 star however it arrived quickly and Martin dealt with me quickly so I'll give it 2. I will await my further refund.
Not happy
This product took a week or more to arrive. Wasn’t put together so you would have to attach strap etc yourself. Did not look like the picture. Going straight back
Got sent a feedback form whilst still waiting for my watch, still waiting
Got sent a feedback form, hard to leave feedback when you are still waiting for your item to arrive......so I will let you know once I get my watch delivered

Svar från Geminus Watches
Great watch from Geminus Watches
Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed one yet being 10. I was impressed by both watch and service. It has quickly become my daughter's favourite present, favourite colour and does everything you would expect. Good quality and easy to use once you realise the touch zone is at the bottom of the screen. Thank you very much.
Excellent value
I was extremely impressed when the watch was delivered two days after ordering it. It looks really smart, is comfortable to wear and does exactly what it claims. I am really pleased with my new smart watch.
Great watch looks like a nice pretty…
Great watch looks like a nice pretty watch but has lots of good features for fitness tracking including cycling
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