De nuevo, tratan de justificar sus errores, les pido un JUSTIFICANTE DE DEVOLUCIÓN y hacen caso omiso. Tratan de limpiar de cara a otros usuarios su mala gestión, pidiendo por aqui formas de arreglarl... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The mini is powerful and quick. Unfortunately, in the week I have been using it, it has randomly shut down and rebooted itself twice. While what I was working on was not important, it would have been... Se mer
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Price was reasonable, set up was easy even though wait was a bit long with all the Windows updates that came out recently having to be downloaded and installed. Computer works well so far. Pleased wi... Se mer
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The information provided about the machine purchased was accurate. Ordering online was straightforward and secure. The item was delivered quickly and free of charge. The item was well packaged when it... Se mer
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Företagsinformation
Om GEEKOM
Skrivet av företaget
Think PC. Think GEEKOM
GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users.
Our Mission
Skrivet av företaget
- Global leader in eco-friendly PCs
- Our goal is to develop products designed for long-term use. GEEKOM stands for responsible computer technology that conserves resources and builds trust over many years.
Buy with confidence from GEEKOM.
Industry-Leading 3-Year US Warranty
📦 US Inventory: Free 1–3 Day Shipping
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
Kontaktuppgifter
17008 EVERGREEN PL STE B CITY OF INDUSTRY, 91745, California, USA
- support@geekompc.com
- geekompc.com
GEEKOM Anniversary Sale—— Up to $730 OFF
3,9
Bra
423 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My Geekom Mini IT-8 failed with 8 days…
UPDATE 04/24/2026: After posting this review, and similar ones on other platforms, Geekom got back to me and agreed to replace my defective unit with a current model. They required return of the unit, at my expense, before shipping a replacement. Once they received the defective unit, the replacement was shipped, and I received it a few days later. My original had an Intel 5 processor, and the replacement was one with an AMD Ryzen 5 7430U, so I am not sure if I will like it. But given that my unit had already served almost 3 years, I think it was a fair solution.
Geekom did apologize for their delayed response, claiming they had been overwhelmed with claims, and therefor the delay. That speaks for itself.
In the end, they did the right thing.
My Geekom Mini IT-8 failed with 8 days left in the 3 year warranty period.
After completing all the troubleshooting steps required by their service team the unit remained a brick. I supplied my Amazon invoice, email addresses, and photo of serial number, requesting warranty service and was then ghosted by the service department. I have been emailing them every other day, but still no real response, other than AI auto generated from ZenDesk, after a week. I also contacted Amazon for their assistance, but nothing so far.
It is sad because I was quite pleased with the unit that just quit after it went disconnected for a month while I was away.
Needless to say I would not recommend this brand because they are not honoring the 3 year warranty.
9 april 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear Customer,
We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you.
First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us.
We are committed to helping you solve problem now, and we will provide you with the best solution through email address.
Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you.
Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again.
We apologize again for any inconvenience caused and thank you for your patience.
Best Regards,
GEEKOM Customer Service
Total nightmare
Total nightmare
Because of updates from Geekom my computer broke down. Support was a hassle. They promised a replacement product that was not the same and it has also not yet arrived.
My addwise is to buy from a wellknown brand instead.
5 april 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear Customer,
We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you.
First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us.
We are committed to helping you solve problem now, and we will provide you with the best solution through email address.
Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you.
Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again.
We apologize again for any inconvenience caused and thank you for your patience.
Best Regards,
GEEKOM Customer Service
Geekom 's excellent customer support
I purchased my unit back in October of 2023 and 2 weeks ago it died. I used the Geekom online email to work with your company and y'all sure came through. You honored the warranty and replaced the unit in a matter of days. I wish to thank all involved (only name I have of record is Ivan Pang) for being exemplary in terms of customer service. I tried to add a note to this effect on Amazon but for some reason they will not let me.
30 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear Customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Have not received my order for the 12th…
Have not received my order for the 12th of March still pending shipping on website delivery is with in 2-3 day within Australia
Very bad service
No way to contact anyone have tried to email and left a Facebook message not help
12 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
We understand your frustration and will work to correct this issue, we are sorry this situation has caused you any trouble, for this situation, we fully understand your concerns and are here to help you.
First of all, I would like to express my sincere apologies for the inconvenience and distress you have experienced throughout the process. I fully understand your disappointment caused by us.
We are committed to helping you solve problem now, and we will provide you with the best solution through email address.
Although we are fully aware of the unpleasantness caused by this incident, we sincerely hope that we will have the opportunity to restore your trust in the future. If you have any questions that need to be resolved, you can always contact us, we are always here to serve you.
Thank you again for your valuable feedback and apologize for your unpleasant experience this time. I hope you can consider our improvements and give us a chance to serve you again.
We apologize again for any inconvenience caused and thank you for your patience.
Best Regards,
GEEKOM Customer Service
Micro PC-s be micro PCs
As long as you get the schtic of micro-pcs, excellent products. are you running high-end video games - awe hell naw. you wanna stream some TV, browse your emails, even fundamental word/libre office? excellent device!
definitely prefered their low-end products (its a goated streamer cause TV UIs suck) but with the state of computers, understandable
also, window's pro-licenses!
2 year user, committed to it as a good option
21 mars 2025
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
These are nice PCs and great service.
These are nice PCs and great service.
Ordering was easy and delivery was as promised, well packaged and documented. For most home users the mini PC is plenty of machine and at a lower cost than an equivalent laptop - so if you already have a monitor and keyboard you're set! Highly recommended.
The one thing that could be better is around communication, as my order included a special for a hub. The original shipment didn't have it and didn't say it would be shipped separately. Customer service answered my query fast and I indeed got the hub soon after.
29 augusti 2025
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
My Geekom G6 Mini Computer
My Geekom G6 minicomputer has worked flawlessly for 8 months. It’s on 24/7 and I use it for programs that have to do with amateur radio or ham radio. I have been very pleased with the quality of it. It is very quiet and runs cool. Takes up very little space. All in all a top notch computer that I would recommend to anyone.
17 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
I bought the IT13 to replace a 15 year…
I bought the IT13 to replace a 15 year old desktop. The improvement is remarkable! No more waiting for the PC to boot up. I can edit photos in less than half the time. I highly recommend!
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Performance + from a small package
I did not know what to expect from a mini PC and am really impressed with the power contained in the neat little package. The performance is top notch. Hard to get used to not having that huge cabinet setting around. Am totally satisfied with the mini IT13 and will never go back to the huge desktop cabinet computers. You truly get your moneys worth from the PC minis.
17 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
I wanted a smaller desktop computer…
I wanted a smaller desktop computer that still had capable abilities to perform my daily tasks and now that 1 1/2 years have gone by since my purchase: I am extremely pleased with the decision on moving to GEEKOM top of the line computer. Smooth operation and updates are seamless. No trouble shooting regarding mystery challenges that might surface. A very high quality product for my needs.
17 mars 2025
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Geekom 3 year warranty
I've had a Geekom pc with 3 year warranty. With 9 months left the motherboard voltage regulator burned up. I reported the failure to Geekom support and received email reply within 24 hours. After several emails and confirming the failure I was provided with return information. A free shipping address label was not provided. After returning the pc a new one arrived within 3 days. Thank you Geekom!!
17 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Quick delivery and GREAT DEALS!
Quick delivery and GREAT DEALS!. I am a computer programmer by trade, and I was very impressed how these little pcs perform! Quiet and powerful. Would buy again in a heartbeat!
6 januari 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Bought A5 to replace 5 year old HP…
Bought A5 to replace 5 year old HP laptop that goes thru batteries every 2.5 years. I take the A5 with me on vacation with the bluetooth keyboard and mouse and hook it to the TV HDMI to have a giant monitor. A5 boots up quickly, runs almost silent with little or no heat. I have external USB3 disk drives so storage is no problem.
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Impressed beyond my expectations
I was attracted by the physical size and like many, I'm sure, not totally convenienced of it's performance.
Once I was able to make the necessary connections and bring up the system I was immediately onboard !
It really is amazing how it does what it does in such a small platform.
I had some difficulty in setting up the computer and customer support was right there, friendly and professional !
16 oktober 2025
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Tiny but Powerful
I bought the A5 computer 10 months ago, and it has really surprised me how well such a small PC can perform. It runs circles around my old HP Envy tower with similar specs. One of the biggest selling points is that the RAM and SSD can be upgraded easily. I also love the fact that it comes with a 3-year warranty. Well done, Geekom!
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Great PC's and Great service people
We are PC Service people. We fix and Repair and Replace Customers PC Systems. We do a lot of work with Ma and PA home users and Small Businesses. We have used GEEKOM products for several years. Most of the products have work great!! The FEW times we have had issues eaters with DOA machines or With in a Year problems GEEKOM has been right on the ball and fixed or replaced the PC Unit. They are great people to work with and the PC Systems work better that others we have tried. Not perfect sometimes, but they always FIX the problems and make it right!
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Mini Air12 mini Pc, a powerful horse for my daily job.
A mini air12 PC, I bought in April 27, 2025 for my daily job at home. It is stable, and runing fast, no any problem after a year more usage. A good product, and excellent experience for me!
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
After a few weeks use
After a few weeks use, my Mini Air12 developed a noise and a random rebooting problem. I contacted customer service one afternoon and the next day I received a request to provide a few more pieces of information and things to check out. After receiving that information from me I then received instructions on how to receive a new replacement product. The new replacement computer was quickly shipped to me and received. This was about 3 months ago and everything is working great. I'm very pleased with the product, the manufacturer and the support offered.
8 december 2025
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
This mini pc is awesome it’s fast.
This mini pc is awesome it’s fast & smooth. Very quiet performance. You won’t regret it. This mini pc is upgradable as well.
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
Inexpensive, Solid Mini PCs
My Mom was using an old laptop of mine that was starting to die and I needed a new system for her that could run Windows 11 and wasn't junk quality, but also inexpensive because she has very basic needs. I found the Geekom Air for something like $350CDN and I've honestly been very impressed with it. It has a solid, metal construction which you never see on a system like this, plenty of connectivity and even though it's just an Intel N150 CPU, it runs Windows 11 for general purpose needs extremely well. The machine arrived quickly and also came with no manufacturer bloat, which I expected given its inexpensive price.
If I had any complaints, it's that the driver and BIOS support is a bit lacking, but on a system like this, that's really not important. I can't speak to the quality of their support as well, the system's been solid and I haven't needed it yet.
If you need something in the niche Geekom serves, this is a good option to look at.
16 mars 2026
Omdöme utan inbjudan
Svar från GEEKOM
Dear customer,
Thank you for your trust. We wanted to express our sincerest gratitude for taking the time to leave us a positive review. Your feedback means a lot to us and serves as a great motivation for our team.
We truly value your support and are thrilled to have you as a satisfied customer.
Once again, thank you for your wonderful review. We look forward to continuing to serve you and exceed your expectations in the future.
Best Regards,
GEEKOM Customer Service
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