Geekbuy Omdömen 

Assistenza molto efficiente. Tempestivi a rispondere alle tue richieste e a risolvere il problema.

Jo oldal en szeretem
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Problema mente ügyfél szolgálat

If you buy anything from Geekbuying don't expect any after sales service. These guys are the worst in the world. I have never heard so much BS before from so xalled customer service. Geekbuying is supposed to arrange for the collection of the failed Fossibot f3600 which, thus far, has taken 3 months, without success. Currently, Geekbuying is blaming UPS for the screw ups. After having dealt with Geekbuying these last 3 months, UPS are most definitely not to blame but they might like to know how Geekbuying is trashing their reputation.
I spent nearly €6000 with Geekbuying and they value their customers so much that they do nothing to support the sales.
Pay a bit extra and ensure you get after sales service - Geekbuying is not worth the few euros you save - buy from reliable and reputable companies with proven track records.

Mijn projector vertoont 5 maanden na koop een defect. Er volgt geen reparatie of vervangings aanbod, maar 60% refund? Ik vind daar niets over in hun garantie voorwaarden. Ze noemen het 'renovation fee'. Ik wil gewoon een goed apparaat of het aankoopbedrag terug.

Guter und netter Kundenservice. Vielen Dank für Ihre Unterstützung bzw. Mühe. Hat alles gut geklappt. THX

Order Number: 5571182

Ordered the latest model of an Xiaomi air pump.
Received the old version and a mail with the notification, that the latest model is not available anymore and that they offer a small refund.
This is a well known method to empty their stocks from old hardware! Buyers often accept the small refund. I can still recommend buying from Geekbuying.com but be aware that they might want to trick you sometimes!

Habe das neuste Modell einer Xiaomi Luftpumpe bestellt. Habe die alte Version und eine Mail mit der Benachrichtigung erhalten, dass das neueste Modell nicht mehr verfügbar ist und mir wurde eine kleine Rückerstattung angeboten, wenn ich das alte Modell behalte. Dies ist eine bekannte Methode, um ihre Bestände von alter Hardware zu leeren! Käufer akzeptieren oft die kleine Rückerstattung, habe ich in diesem Fall auch gemacht. Ich kann immer noch empfehlen, bei Geekbuying.com zu kaufen, aber man muss damit rechnen, dass diese Tricks angewendet werden!

My order by Geekbuying.com is completely gone...
Order number is 5559241. I've paid with Klarna. Can anyone tell my when my order will arrive?

No refund, just harm.

1. KUGOO S1 Pro was bought in August, ridden for a month.
2. In 2021 March it was taken for a ride for three times.
3. On the third ride, front wheel came of. Luckily person survived as riding speed was close to walking speed. Medics had to restore the face which was damaged upon accident.
4. No apology, no refund, no resolution from geekbuying.com, just offer to send it back on my own money.

Folks, never buy from them again. It is an honest advise. As for this case then it will be spread all over the internet to save people from such situations.

I bought a Kugoo M4 Pro from geekbuying, it stop working after 4 months. I sent you all the information, geekbuying requested including photos and a video showing you the problem. You still will not collect it after many emails to you.

I paid you extra for your( Local Return Service) Geekbuying are delaying authorising the scooter to be return back to Poland to be fix or exchange for a new scooter.

I'm very disappointed that I cannot use my electric scooter for over two months now and I am very unhappy with your customer after service. (Order No: 5281873) from GeekBuying

I ordered Tv box Beelink king gt pro, but everything was normal few days.
This box has lost wi fi connection as many others of this type.
Support sent funny mail how to repair the box.

I received the email with the tracking number but i couldn´t find how to track it, i asked to customer service 02 and they answered my question in 2 minutes with a link to the tracking web. Really good customer service!!

Excellent customer service, quick respond, product as described, delivered in reasonable time due to covid-19 situation.... Recommended
Order [TR1025593483]

quick response, accurate service. You changed my address as requested. Great service

Immediate responses, really good support and very helpful in every situation. Can only suggest.

Good customer service, sometimes shipping is delayed due to big traffic but customer service team always respond fast and try to fix the problem for you. Been using them for over 3 years now. Recommend.

I contacted to Customer Service for my order 4857645 about shipping address change.
Their service responded very nice.
I can recommend them!

Great attention and very proffesional. An excellent website for buy everything

I had a mixed experience with my business with geekbuying. I have purchased allot of things with them and never had an issue until I bough a OnePlus phoe. On the website it showed in stock yet they did not have.

At the end it all turned out well and they will ship soon

Great products at great prices they just need to attend to the processing time

Ho comprato un Jumer Ezbook 2 dal magazzino Italiano.
Ho ricevuto il pacco in 3 giorni con Bartolini, nonostante le brutte recensioni su questo sito devo dire che con me sono stati impeccabili e professionali.
Magari sarebbe meglio evitare i magazzini extra europei, per i tempi e per la dogana.

The site is beautifully crafted. I found what I wanted to categorize. The live chat was good. Asked the right questions and saved time.