geekaygames.com Omdömen 

61
TrustScore 1.5 av 5

1,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very disappointed with my experience with GEEKAY. I purchased iTunes gift card codes, and the codes I received had already been used. What made the situation worse was that customer service response... Se mer

Betygsatt 4 av 5 stjärnor

Great place to buy your gaming needs. A bit expensive compared to the other stores yet very reliable. The staff at Jumeirah park Pavilion are super friendly and to mention one person particularly his... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

If you see any positive review about them plz try to understand that those review absolutely given by them. There website are also fishy. You can't escape any pop up box or sometimes there cart button... Se mer

Betygsatt 1 av 5 stjärnor

I would actually give 0/5 , but 1 is the minimum.. I had such a bad experience trying to approach their customer support , I called the toll free number and others , contacted the local branch, email... Se mer

Företagsinformation


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

61 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(61)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

DO NOT BUY ANYTHING FROM THIS COMPANY

DO NOT BUY ANYTHING FROM THIS COMPANY! I purchased ITunes cards which I immediately returned and today is 7th July, purchase was made on 1st of May I still haven’t got my money!! They don’t respond, phone doesn’t work and staff in shops can’t do anything! Useless, the matter has gone to the police now.

7 juli 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hello, thanks for rating us. Our apology if your experience didn’t match your expectations. Please feel free reach out to support@geekay.com with any comments, concerns, or suggestions you wish to share. Hope to hear from you anytime soon.

Betygsatt 1 av 5 stjärnor

Geekay poor handling

I bough some action figures during there sale online, n when I received them they are full of dents n tore with scratches, it’s poor handling for such collectible items
How you are a collectible store if you don’t know how to handle n maintain the items

To buy it on sale doesn’t justify having them in a poor condition and quality

In addition I sent a couple of emails for not having my last purchase on the app and no answer

4 juni 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Thank you for your review. We're sorry to hear that you had such a frustrating experience, but we really appreciate you bringing this issue to our attention and that this will be shared to our team. Feel free to reach us via our email - support@geekay.com or the direct line +971 600 556655 if you wish to discuss further.

Betygsatt 1 av 5 stjärnor

Unfortunately GeeKay provided me with a…

Unfortunately GeeKay provided me with a google play code that I couldn't redeem. Keeps coming up with an error saying that the code doesn't match google's records. I phoned them and emailed them but they completely ignored me and disregarded my case. I consider this a scam. But I blame myself for not reading reviews on trust pilot first.

22 april 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Wei Koh,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

Scammers

Scammers! Never ever use this store to buy anything, 2 months for a refund with no reply back to any email sent and they never answer the phone, and when they do the only thing they say is that its under process, a bunch of incompetent slobs with 0 professionalism, i will be taking my case to the police.

Update on your reply, you ask me to send an email but you never reply, same generic answers over and over again, what kind of company are you running?

Refund the money back thats the only thing you have to do!!!

27 april 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Mohammad,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

never to buy digital orders

cant access my digital order i did last 27 march, i contacted support many times and they ignored the issue and told me the code available in orders page, every time i tried to access i received massage of A timeout occurred Error code 524

27 mars 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Dear Abdel Rahman,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

Betygsatt 1 av 5 stjärnor

They are scam

They are scam, take the money only and no order, no refund , no reply,

The worst digital and customer service

Updates
Below reply will not change that you are scam and my money not refunded up to now

14 februari 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Dear Ahmed,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

Betygsatt 1 av 5 stjärnor

Terrible, avoid buying from them

Terrible customer services and they don't pick up the phone
I have a refund money with them for over 30 days now and I didn't recive it yet
What kind of a company takes over a month to refund a product that I didnt even recvice!

31 januari 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Ahmed,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

why you people are so unprofessional…

why you people are so unprofessional not replying to my emails and keeping my money illegally with you ,

please show some respect toward your business and return my money this is really unprofessional behaviors its been more then 20 days my money is held with you with no reason and there is no reply also.

1 februari 2024
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Fahad,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

Customer service do not answer right…

Customer service do not answer right after they deliver the item

1 december 2023
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Mark,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. Kindly share with us your contact details via our email Support@geekay.com

Betygsatt 1 av 5 stjärnor

I do not recommend dealing with them

I do not recommend dealing with them
No customer service and scammers
I purchased a Binance card and the amount was debited at the beginning of this month
The recovery code was not sent, and they have been sent since the beginning of the month. He sees the messages and does not respond, whether on Messenger or WhatsApp.
I informed the bank against them that I was subjected to a fraud and I will complete all legal procedures against them

5 november 2023
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Mohamed,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

Betygsatt 1 av 5 stjärnor

I do not recommend dealing with them

I do not recommend dealing with them
Very bad customer service.
Scammers
Legal measures were taken against them

4 november 2023
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Mobi,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We would like the opportunity to talk and investigate your feedback further. You may reach us anytime at 600 556655

Betygsatt 1 av 5 stjärnor

Had a fraudulent charge on my credit…

Had a fraudulent charge on my credit card. Never been near them.

6 november 2023
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi John,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

Service very poor and call,msg not reply customer.new electric cycle purchase but service not provided

6 days I will purchased electric cycle but cycle disc break,Handel problem but not service provide me . customer care service not received my phone and no reply my mail.contact 8093644464

3 oktober 2023
Omdöme utan inbjudan
Logotyp för geekaygames.com

Svar från geekaygames.com

Hi Bhabni,

Thanks for sharing your comment. We are sorry that your experience did not meet your expectations.

This was an uncommon situation and we will do it better, and we want the opportunity to further investigate your comment.

Please share your details with us at Support@geekay.com

Betygsatt 1 av 5 stjärnor

Paid for a gift card they never sent…

Paid for a gift card they never sent me! They then said after months of me trying to get hold of them that they would contact me when they were back in stock even though I’d paid and asked for a refund! It’s 6 months on and I’m no closer to getting my refund. Terrible company run by incompetent people. Thieves!

25 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst customer service

I don’t know what’s so difficult in sending my serial code.
It’s digital guys.
Why taking forever to reply or even send me the code.
What a bad experience.
Thank god I tried a small amount, as I read all these comments I thought let’s try them with a small gift card. What a mess

8 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They will take your money and go mute

It's unbelievable that such poor customer service exists. I purchased online and was expecting feedback of some kind regarding my digital key. A week later and after sending them two emails, I still have no reply.

23 november 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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