Gearbets Omdömen 5

Recently purchased the Chuwi 2-1 Surbook and the recommended magnetic keyboard and Stylus Pen which are sold as accessories. It arrived in 7 days. However, the Pen does not work and the keyboard backlighting does not work. Their support is only via on-line tickets. They ask for me to provide video evidence however when I upload the files I get a msg that I am not the ticket owner. When I respond with this information they keep asking me for video evidence. I am going around in circles and their live chat service only provides pre-sales support and keep asking me to raise a ticket. I desperately need the laptop to be functional for work purposes and still have no one trying to solve the problem. VERY POOR CUSTOMER SERVICE POST DELIVERY

Tres meses de espera para un movil comprado en gearbest, m han robado 150 euros y no responden a los muchos correos q mando al dia, solo mandan numeros de tikets q no sirven de nada. Correos me dice q esta en madrid y q gerabest no reclama a la empresa de transporte pq no les da la gana. No me devuelven el dinero x mucho que lo pida. La situacion es angustiosa y mas cuando no te responden y sabes q te han robado. Son unos sinverguenzas, timadorres y ladrones. No comprar en GEARBEST

Pirate site , dont buy . Order a phone in august 2017 and never received
After argue with them, they give me my money back . Say , it happens and ordered again in november a pair of earbuds , lol ..never received .
It can be checked : W1708230914362609 and W1711250517367098

Good luck with them , if you want to lose your money order at Gearbest .

Yours
Adrian

Compre un xiaomi mi note 2 junto con mi hermano que compro el mismo modelo, pues resulta que tras esperar casi un mes y medio, mi teléfono la pantalla viene defectuosa, la del teléfono de mi hermano los blancos se ven blancos pero en el mio los blancos azulean una barbaridad, aun estoy esperando a que me den una solución.