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The way it is organized leaves you fulfilled with lot of ideas from peers and experts. You get the opportunity to see how other leaders are handling the same issues. Organizers take care of you very well. I’d love to be part of future GDS summits.

Was able to attend the AI innovation summit in Scottsdale. Arrangements were fine and the staff were very helpful. Enjoyed the content and networking opportunities. They had a diverse industry group for this important topic. Had few vendor meetings which is fine :-). Will attend again.

GDS reached out to me to speak at their CX Innovation Summit in Scottsdale. I was skeptical at first not being as familiar with GDS but found the conference itself to be incredible professional, interesting, and an outstanding networking opportunity with executives I never would have considered peers prior to meeting them at the conference. I was a little disappointed by the vendor matches as those I met with were not super aligned to my specific projects, but to be fair, my projects were very distinct from and more infrastructure and design focused compared to the other attendees I spoke with. As a result, I think if I attended again, the CMO summit would likely be a better vendor fit for my type of work (EBC and Engagement Center Management/Leadership). The sessions themselves were very useful and expertly moderated. The onsite GDS team were all absolute pros and well resourced onsite. Would love to see them role out a more sales/marketing-driven Customer Engagement summit following the same structure as well as I think it is something the industry desperately needs since the legacy enterprise vendors in our space are very mature and don't come with a ton of fresh ideas or distinction from one another in my experience at other like conferences.

Way too pushy on the sales side. They set you up for meetings with vendors to hit their quota. The content is decent. If you go just make sure you really want to meet with the vendors. They will find you and track you down if you miss a meeting.

A Truly Inspiring Innovation Summit

As a Director of CX, I found the GDS Innovation Summit to be an energizing and welcoming experience. The event brought together professionals who were generous with their knowledge, open in their sharing, and genuinely collaborative.

What stood out most was the sense of community—it never felt like navigating the AI era alone. Every conversation sparked fresh thinking, and the connections made felt both meaningful and actionable. The summit struck the right balance of innovation, insight, and human connection.

Highly recommend for anyone serious about shaping the future of customer experience and technology.

Excellent quality. Wow. Berry will done I’ve been to several and this was by far the highest quality event I’ve attended. Audience and topics were impactful. Conversations memorable. Must attend. I look to remain connected.

The GDS CIO Insights NA 41 Summit in Atlanta delivered an exceptional experience marked by dynamic interaction, strategic engagement, and thought-provoking keynotes. From the onboarding call to the welcome and planning sessions the summit was a masterclass in executive collaboration and digital leadership. Thanks to Elira Gerqari, Erza Xhelili, Claudia Furst and Joshua Randall.

Atmosphere and content was good and focused. Worth the time, energy, and effort.

Ezra made things smooth and easy, she helped organize and ensure things were well oiled and flowed.

Great pairing of topics and speaker for GDS CIO Insight NA 41 in Atlanta. Wealth of experience and expertise to lean on while excellent opportunity to network and widen the reach. Loved the content and setup!

Well organized, interesting and relevant content, great accommodations.

I find GDS conferences valuable for connecting with peers and gaining fresh perspectives on digital innovation and leadership.

The GDS team runs a very organized and well respected operation. All the essential details like schedule of events, communication, and travel logistics are handled with care. I highly respect and value the relationship I have with GDS.

It was good healthy interaction with diverse security group comprising vendor as well as peer communities. The GDS host team did a great job in coordinating the various phases of the event and keeping it efficient and seamless. It was a great networking experience and key new connections

Excellent panels and topics. All discussions dealt with current issues and recent trends. Vendors were easy to speak with and were quick to realize if there was not a fit for their services.

Great venue. Great vendors. Really appreciate the opportunity to learn alongside peers.

Great conference. Well run. Good networking and conversations.

Excellent conference. Informative and engaging!

I had a fantastic experience at the GDS CMO Summit. The panels were insightful and offered fresh perspectives on the most pressing challenges and opportunities in marketing today. The breakout sessions were especially helpful, giving space for more targeted discussions and practical takeaways. Overall, the content was thoughtful and well-curated, and the connections I made with peers and industry leaders were invaluable. I left feeling both inspired and equipped with actionable ideas to bring back to my work.

I was introduced to the GDS group as in invitation to network with my peers. I have attended both virtual and in person events and the quality of the content and interaction has always been top notch. I would highly recommend their events. Roundtables, and Summits, all share the same level of engagement.
I have also been on the production side and had the privilege of running sessions, speaking and being on panels with my peers.
The moderators are always super engaging and do a great job of getting everyone to participate.
GDS events for people from technical to executive levels act in some way as a high value therapy sessions. Everyone who is there wants to be there and is willing to share both successes and failures. I have yet to walk away from a GDS event without at minimum 6 new contacts. When vendors and consultants are present they are valued attendees not sales people and contribute to knowledge sharing and education.
The more you put into your time with the GDS group the more you will get out of it.
I look forward to more events in the future