Prices on silver coins are consistently cheaper than other large dealers like APMEX or JM Buillon. Usually $1-2.5 cheaper retail price even when these dealer offer lower prices when one is buying larg... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would like GBI to explain how account valuation works. More specifically…….. every time I check account value, it is always lower than yesterday. Even if gold is up $100 today, my account is valued... Se mer
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The HAA/GBI Direct Team are awesome. The app and the website are so easy to use and the asset can be delivered or vaulted. I have done both with zero issues. My favorite aspect is their seamless ROTH... Se mer
I set up my account for monthly automatic deposits years ago and gradually increased the amount, now to $500 gold and $500 silver and am getting very good returns. I like using custody in Salt Lake Ci... Se mer
Företagsinformation
Om GBI Direct (Formerly Hard Assets Alliance)
Skrivet av företaget
GBI Direct, formerly Hard Assets Alliance – Precious Metals Investing Made Simple
Whether your goal is to preserve wealth, protect against currency risk, or build long-term stability, GBI Direct delivers a secure and convenient way to invest in physical metals—backed by technology, transparency, and a customer-first approach. Our leading online platform is used by some of the world's largest financial institutions and is available to individual investors aiming to diversify their portfolios with tangible assets like gold, silver, platinum, and palladium.
We understand the critical role that precious metals play in investment strategies as a hedge against inflation and economic uncertainty. That's why our platform allows investors to easily browse, compare, and purchase a wide selection of bullion products from reputable global dealers who bid against each other to give you the best price.
Through our trusted vaulting partners, we offer secure storage options in multiple international locations, giving you peace of mind that your assets are safe.
Transparency and trust are at the core of everything we do. With real-time pricing and a straightforward fee structure, investors can make informed decisions without worrying about hidden costs or surprises.
GBI Direct is committed to educating and empowering investors through expert research, market insights, and in-depth educational content. Our team regularly publishes articles, guides, and reports to help you navigate the precious metals market with confidence.
We strive to make your precious metals investing experience the best it can be and welcome your feedback—leave a review at GBIDirect.com and let us know about your experience.
Kontaktuppgifter
485 Lexington Avenue, Suite 304, 10017, New York, USA
- 877-727-7387
- Support@gbidirect.com
- gbidirect.com
4,3
Utmärkt
364 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Never received package.
10 mars 2025
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
Please contact our support team immediately about your package.
All shipments require signature confirmation and are fully insured, so we can investigate and resolve this quickly. Time is important - reach out now.
Easy online access for buying and…
Easy online access for buying and selling. Very confident of security at the vault storage.
3 februari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
We’re glad to hear that you’ve found it easy to buy and sell through our online platform. Making precious metals investing simple and efficient — whether you’re purchasing gold and silver or liquidating holdings — is a top priority for our team.
I emailed twice with no response to…
I emailed twice with no response to ship my gold. I waited two weeks and decided to call. I was quoted shipment costs of $1,000. A week later I asked for an update and got another quote for $3,400. Big difference. I asked them cancel the shipment until I decide to sell and have not heard back.
22 januari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
I sincerely apologize for the communication breakdowns you experienced - you should never have to wait weeks for responses or receive conflicting information.
The pricing discrepancy from $1,000 to $3,400 reflects different shipping methods (the higher cost is for armored transport required for high-value shipments). However, that should have been clearly explained upfront, not discovered through conflicting quotes.
I'd like to ensure this is properly resolved. Please reach out to our team directly so we can clarify and discuss options that work for you.
We will do better on response times and clarity. Thank you for the feedback.
Good experience with Hard Assets
I have been able to control my purchases and sales efficiently. The website is easy to maneuver. I like the storage relationship with Brinks and the ease and speed of closing transactions. I had some of my PM mailed to me and they arrived on time and I was pleased with the product delivered.
29 januari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
Thank you for your thoughtful review! We’re glad our platform makes it easy to manage your precious metals purchases and sales efficiently. It’s great to hear you value our secure Brinks vault storage and the speed of our transactions.
We’re also pleased your shipped metals arrived on time and met your expectations. Whether using insured storage or direct delivery, our goal is to provide a secure, seamless experience for every gold and silver investment. We truly appreciate your trust in us!
Minor storage funding irregularly.
Navigating the site is easy. Idid have a problem in that I had funds available that were not used to pay my storage fees. I was informed my fees were unpaid so I quickly had funds transferred to my account' That's when I realized I had funds in my account before I did the transfer.
1 januari 2026
Omdöme utan inbjudan
very pleased
I am very pleased with all aspects of HAA. I would suggest only minor changes to the statements: adding in costs basis and value increase or decrease.
4 februari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
Great sugestion thank you!
Easy to use
Easy to use. The automatic purchase feature is very helpful.
4 februari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
We love MetalStream!
Nice Website
Nice Website, timely statements, and decent fees masked for a bid customer experience
4 februari 2026
Omdöme utan inbjudan
Straightforward
For non-IRA account: Prices and cost are clear, support is prompt and knowledgeable.
But, based on experience several years ago: their IRA partner is awful -- I would not have anything to do with that organization.
30 januari 2026
Omdöme utan inbjudan
Svar från GBI Direct (Formerly Hard Assets Alliance)
Our current IRA partner is Equity Trust, as we distanced ourselves from the one from years ago. Thank you for your feedback!
Love your website!
1 februari 2026
Omdöme utan inbjudan
Adding to Positions — Always Painless and Quick
Bought more coins at the close of a major market correction. Price was competitive and execution was very quick. Same as usual.
30 januari 2026
Omdöme utan inbjudan
Great company
Great company, trustworthy, easy to make transactions.
29 januari 2026
Omdöme utan inbjudan
She explained that the sell of any PM…
She explained that the sell of any PM must wait two days to clear and that the processes got into my cash account and if I wanted to have cash I must transfer it out of my cash account
2 februari 2026
Omdöme utan inbjudan
Representative was helpful and…
Representative was helpful and professional in handling my issue.
29 december 2025
Omdöme utan inbjudan
Working with HAA has been simple and…
Working with HAA has been simple and intuitive. It is a useful platform to use to accumulate physical precious metals.
2 februari 2026
Omdöme utan inbjudan
Simple purchase process
The purchase process is simple and problem free. Buy prices are above going rates, however, the mark-ups may be typical. Have not experienced the selling process yet.
26 januari 2026
Omdöme utan inbjudan
Easy to work with
Easy to work with. Transaction setup was simple, accurate and money transfers were always on time. Good online reports showing balances and past/current activities.
1 oktober 2025
Omdöme utan inbjudan
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