Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Luxury iPhone Cases and Accessories in Alligator, Ostrich, Calf - Luxury Carbon Fiber Airpods - Made in Italy by Gatti Luxury. Free Worldwide Delivery.
Via Marsala 101/103, 63074, San Benedetto del Tronto, Italien
4,3
21 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the products and the exceptional customer service of Gatti. They were in touch with me from the minute I placed my order to the moment it was delivered. Thank you for the amazing service and wonderful experience
Horrible experience. The website states that I can enjoy a 10% discount on my first order. However, the discount was not applied to my order.
I contacted customer service via WhatsApp, and they refused to give me the 10% discount. Instead, they offered to include a gift in my package and provide a 20% discount on my next order. This is outrageous.
I received the package, and the product looks like a cheap Chinese item of very low quality. The fabric is poorly stretched and forms bulges in the corners. I requested customization with my initials, but one of the letters is coming off.
690 euros for this product is an ABSOLUTE DISGRACE!
I strongly advise against ordering from this website, as it is clearly selling junk!
Svar från Gattiluxury
Dear Mr. P. Berton,
Thank you for your feedback. While we appreciate you taking the time to share your experience, we must respectfully disagree with several of your claims.
Regarding the 10% discount, please note that the terms and conditions for this offer were clearly outlined on our website. Once a payment has been processed, the e-commerce does not allow for retroactive discounts due to technical limitations in the hosting platform. Unfortunately, as you placed your order and made the payment before contacting us about the discount code, we were unable to apply it. However, as a gesture of goodwill, we offered you a more advantageous alternative, including a complimentary wireless charger and a 20% discount on your next purchase.
Concerning the product, we regret to hear that it has not met your expectations. Please be assured that our products are handcrafted with the highest quality materials, such as premium Mississippi alligator leather. The natural variations in the leather, which you have described as irregularities, are an hallmark to the authenticity and uniqueness of the product.
Regarding the personalization, we take great care in ensuring that our products are customized to the highest standards. We were surprised by your claim that a letter had come loose, as we conduct thorough quality checks before shipping. However, we are more than willing to address your concerns. If you would confirm the address to pick-up the item, we can arrange for the product to be returned to our workshop for inspection. If we find that there was indeed an error on our part, we will be happy to repair or replace the item at no cost. As a "family run"workshop with over 50 years of experience not only in leather but also in jewelry, we are committed to customer satisfaction and will always strive to find a solution.
We have consistently demonstrated our willingness to find an amicable resolution. We offered to replace or exchange the product and we even offered an additional gift. We are disappointed that you declined our offer and chose to make inaccurate and unsubstantiated claims about our company.
It's unusual to have a client who is so deliberately avoiding dialogue, so obstructionist, and who seems unwilling to find solutions.
We are passionate about providing our customers with the highest quality products and services. With all due respect your reaction, lack of understanding and communication is unreasonable and disproportionate to the level of service, respect, diligence we provide.
Sincerely,
M. Gatti
Very good and trustworthy company. Excellent products and service. Highly appreciated!
I bought a finger case and it's nice and very easy to use. I can also use it as a stand to watch films. Very good product.
Svar från Gattiluxury
Thank you
I'm absolutely thrilled with my himalayan croc case for the iphone 15 from Gatti luxury. The premium quality and luxurious design truly make my phone stand out. Thank you the Gatti Luxury Team.
Ottimo servizio clienti e prodotti di qualità di lusso. C'è qualcosa per tutti per completare il tuo stile personale. È sempre un piacere ricevere stili inimitabili.
Ho acquistato una cover Himalaya, devo dire molto buona la qualità, arrivata dopo pochi giorni. Sono rimasta davvero molto soddisfatta dell'acquisto.
The product is very high quality, I am very satisfied, the product was delivered very quickly, excellent customer service.
Svar från Gattiluxury
Thank you dear
iPhone 15 pro leather case
Recommending Gattiluxury as reliable Webshop
Although had a few issues with the order, giving Gattiluxury top 5 grade due to outstanding customer support. Thank you Sara
Svar från Gattiluxury
Thank you Sara.
The whole new level luxury phone case for connoisseur , beauty without compromise.
Wow! THIS is the definitive luxury leather phone case! The moment I snapped it on my new iPhone 15 Pro, I could tell it was expertly engineered to fit precisely and securely. It feels balanced and luxurious in my hand. What a delight. I have been disappointed in the past by inferior leather cases that were thin, dry and, eventually, brittle. I just returned from a tour of Italy. In addition to the architecture and landscapes, I was impressed by the quality of the leather goods. I thought I should search online for an Italian leather case actually MADE in Italy. Brilliant idea! At last, I’ve found a premium Italian leather case, skillfully crafted by artisans in Italy. Bongiorno Gatti!
Purchased a calf leather iphone case and I’m loving it. The case is high quality and very stylish, it speaks for itself! Nothing more satisfying than a well made Italian product..The delivery took a few extra days than expected but the customer service always gets back and proposes a gift as thank you token, very kind and helpful.
I just discovered this website with tons of good stuff. I purchased two cases in leather one for my wife and one for my sister.
I’ve got an issue with the shipment and their cyst service was promptly resolving the matter.
everything is great
the cover are great and excellent service
5 stars!
Sono entusiasta di condividere la mia esperienza con un negozio online che è un vero e proprio paradiso per gli amanti delle cover per cellulari di lusso. Questo negozio ha saputo trasformare la semplice protezione del telefono in un'affermazione di stile e classe!
Svar från Gattiluxury
Gentile Sara, grazie per il tuo feedback, un attestato di stima per il nostro team!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
