gas-elec Group Omdömen 

190
•
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... Se mer

Betygsatt 5 av 5 stjärnor

Great company, great communication all the way. Job booked in and experienced engineer finished the job. Left the house clean.

Betygsatt 5 av 5 stjärnor

Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... Se mer

Betygsatt 1 av 5 stjärnor

I keep receiving unsolicited marketing emails from Home Service Reports. I emailed their privacy email address to ascertain where they obtained my details from. No response was received. The... Se mer

Företagsinformation

  1. Fastighetsförvaltning
  2. också i
  3. Leverantör av vattenkokare

Skrivet av företaget

gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(190)

24 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Quick and easy!

Quick and easy, very simple and no hassle made at all.
Marcus Turner was amazing.
He described the servicing so well and made me understand everything.
He is a lovely man with fantastic customer service. Cannot be more happier with him and his service.
I hope I have Marcus next year!!

26 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated!

Betygsatt 5 av 5 stjärnor

Friendly and helpful

I had Kevin Crockford come out to perform an electrical safety, and he was friendly, helped me with an issue I was having with a light, and was incredibly useful. Would highly recommend!

26 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Kevin. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Great experience e dealing with this company

They were helpful and approachable, worked together with my to find the best date that suited me, and the engineer, Mike Coyne that carried the EICR was very nice, proffesional and knowledgeable. He was punctual, tidy, respectful of our home and did the job great.

12 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Mike. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Service and gas safety check

The Engineer was polite and helpful , did his service and answered my question.
Mr Crockford is a credit to his company

14 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Excellent

Workman arrived on time,very hard working,explained everything that was involved in the ongoing work,very cheerful,clean and tidy person,removed all rubbish after work finished. Highly recommended

4 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Gary McGowan was extremely professional…

Gary McGowan was extremely professional and explained everything perfectly. He bought to light an issue with our boiler and he was a genuinely nice guy to have in the house, polite and trustworthy. He also pointed out other work which has not been done in the past which will now be done.

6 april 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Betygsatt 1 av 5 stjärnor

Extremely expensive

Extremely expensive, £75 per hour +VAT for an electrician. It would be cheaper to hire a NASA trained astronaut than this company to do any work. Look around and avoid if you can.

1 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

After my previous review Gas-Elec were…

After my previous review Gas-Elec were in contact straight away to rectify the situation. They could not have been more helpful and understanding and sent another engineer out immediately. He was very thorough and explained what he was doing, and the outcomes. This has restored my faith in that there are decent companies around, and that some of them read the reviews and act upon them.

3 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Boiler Service

We have recently moved into a rental property and the Estate Agent scheduled a Boiler Service.
Chap turned up a little early, which was fine, was very knowledgeable and friendly, over-shoes on, all clean and tidy.

21 mars 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Great

Marcus was absolutely lovely, gas inspection was really quick & simple.

3 mars 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Betygsatt 4 av 5 stjärnor

Excellent service

Initially skeptical of working with this company because of the two or three most recent reviews on here, but I bit the bullet and went with them anyway because the company's website made it absolutely clear what they offered.

I had a Homebuyers Report and a EICR done and both of my engineers (Don and Michael) were absolutely brilliant. Friendly, polite, answered any questions I had and weren't rushing to finish the job early.

I also had a good experience with the customer service team throughout the booking process. They are easily contactable and will try their best to assist with any problems that arise, in a fair and sensible manner.

27 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineers and customer service team. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Gas-elec boiler service

The gas engineer carried out a boiler service within my property, when he identified a problem he explained what it was and went to great lengths to order the part and remedy the situation within a couple of days. He turned what could have been a sressful time with my tenant into a minor inconvenience and I would certainly recomend gas-elec.

24 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Gary McGowan called today to date the…

Gary McGowan called today to carry the gas safety check. He comes every year always polite and informed us when he is coming. Definitely recommend.

24 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Betygsatt 5 av 5 stjärnor

Gary (Senior Engineer) attended my flat…

Gary (Senior Engineer) attended my flat today to fix an issue with my boiler. Gary has atteded the flat on many occasions to carry out gas saftey inspectations and maintence jobs over the past few years. As always, he was polite, efficient, timely and kept me informed throughout. Couldn't recommend him enough as an engineer and the company he works for. Excellent customer service!

24 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Betygsatt 1 av 5 stjärnor

Crappy/sloppy work...joke of a company.

Crappy/sloppy work...joke of a company.
Wouldnt use them,even if you paid me....

3 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

I am sorry this has been your experience. Please be rest assured we take such incidents extremely seriously. I would very much like the opportunity to speak with you regarding this and wonder if you might contact me please via complaints@gas-elec.co.uk Many thanks.

Betygsatt 5 av 5 stjärnor

Gary Mcgowan called today to carry out…

Gary Mcgowan called today to carry out a gas check on my property. He called me before arrival and was spot on time. He was very polite and very knowledgeable about his job providing me with some good energy saving tips. A credit to the company.

23 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Gary. Your feedback is very much appreciated.

Betygsatt 1 av 5 stjärnor

Electric boiler install

These guys did an electric boiler install for me and left the small flat looking like a hospital room with cabling boxing visible and stuck onto walls, a giant red klaxon alarm and a big red off on button in the hall. It turned out that they didn’t even hook the hot water upto the boiler, just the heating, selling me my existing aged immersion setup as if it was something new. The whole thing didn’t make sense and I complained but they didn’t want to know and got me to pay for amendments. I used their complaints process and of course this has led to radio silence.

23 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Marcus did a great job, great service

The Engineer came was Marcus. He is exceptional. Very friendly. Know what he is doing. Great service 👏

22 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

Betygsatt 1 av 5 stjärnor

Absolutely shocking actions from the…

Absolutely shocking actions from the driver of van ref: WP19 CTU on green dragon lane!! Using a phone nearly swerving into us and then has the cheek to start swearing and giving us the finger!!! RUDE!!!! Send your driver back to school and anger management clases!!!

17 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Mr Eccles - I am really sorry for your experience and please be rest assured we take such incidents extremely seriously. I would very much like the opportunity to speak with you regarding this and wonder if you might contact me please via kate.papworth@gas-elec.co.uk Many thanks.

Betygsatt 5 av 5 stjärnor

Very efficient and friendly

Gave me an appointment quickly. Engineer, Marcus Turner was fast and efficient, and very friendly and interesting and interested in me.

7 februari 2023
Omdöme utan inbjudan
Logotyp för gas-elec Group

Svar från gas-elec Group

Thank you so much for your review regarding our engineer Marcus. Your feedback is very much appreciated.

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