Gary McGowan Senior engineer has succeeded all our expectations when he came to fit our new boiler.He always liased with us on the time of his arrival and came on time. He is a very proffesional an... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, great communication all the way. Job booked in and experienced engineer finished the job. Left the house clean.
Senior Engineer Gary McGowan attended my property to carry out our annual boiler check. He was on time and called before he attended. He was polite and explained to us how to use the boiler and room s... Se mer
I keep receiving unsolicited marketing emails from Home Service Reports. I emailed their privacy email address to ascertain where they obtained my details from. No response was received. The... Se mer
Företagsinformation
Skrivet av företaget
gas-elec is a market-leading national provider of gas & electrical services to the private rental sector. We specialise in gas & electrical safety inspections, servicing, boiler installations & home services reports, completing over 150,000 each year. Established in 1996 gas-elec launched the UK’s first-ever combined gas and electrical inspection carried out by one engineer in one visit - today we continue to create bespoke and innovative services and compliance management solutions to the lettings industry.
Kontaktuppgifter
Summer Road, IP31 3AJ, Bury St. Edmunds, Storbritannien
- 0800 041 8614
- sales@gas-elec.co.uk
- gas-elec.co.uk
Ingen aktuell inbjudningshistorik
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Quick and easy!
Quick and easy, very simple and no hassle made at all.
Marcus Turner was amazing.
He described the servicing so well and made me understand everything.
He is a lovely man with fantastic customer service. Cannot be more happier with him and his service.
I hope I have Marcus next year!!

Svar från gas-elec Group
Friendly and helpful
I had Kevin Crockford come out to perform an electrical safety, and he was friendly, helped me with an issue I was having with a light, and was incredibly useful. Would highly recommend!

Svar från gas-elec Group
Great experience e dealing with this company
They were helpful and approachable, worked together with my to find the best date that suited me, and the engineer, Mike Coyne that carried the EICR was very nice, proffesional and knowledgeable. He was punctual, tidy, respectful of our home and did the job great.

Svar från gas-elec Group
Service and gas safety check
The Engineer was polite and helpful , did his service and answered my question.
Mr Crockford is a credit to his company

Svar från gas-elec Group
Excellent
Workman arrived on time,very hard working,explained everything that was involved in the ongoing work,very cheerful,clean and tidy person,removed all rubbish after work finished. Highly recommended

Svar från gas-elec Group
Gary McGowan was extremely professional…
Gary McGowan was extremely professional and explained everything perfectly. He bought to light an issue with our boiler and he was a genuinely nice guy to have in the house, polite and trustworthy. He also pointed out other work which has not been done in the past which will now be done.

Svar från gas-elec Group
Extremely expensive
Extremely expensive, £75 per hour +VAT for an electrician. It would be cheaper to hire a NASA trained astronaut than this company to do any work. Look around and avoid if you can.
After my previous review Gas-Elec were…
After my previous review Gas-Elec were in contact straight away to rectify the situation. They could not have been more helpful and understanding and sent another engineer out immediately. He was very thorough and explained what he was doing, and the outcomes. This has restored my faith in that there are decent companies around, and that some of them read the reviews and act upon them.
Boiler Service
We have recently moved into a rental property and the Estate Agent scheduled a Boiler Service.
Chap turned up a little early, which was fine, was very knowledgeable and friendly, over-shoes on, all clean and tidy.

Svar från gas-elec Group
Great
Marcus was absolutely lovely, gas inspection was really quick & simple.

Svar från gas-elec Group
Excellent service
Initially skeptical of working with this company because of the two or three most recent reviews on here, but I bit the bullet and went with them anyway because the company's website made it absolutely clear what they offered.
I had a Homebuyers Report and a EICR done and both of my engineers (Don and Michael) were absolutely brilliant. Friendly, polite, answered any questions I had and weren't rushing to finish the job early.
I also had a good experience with the customer service team throughout the booking process. They are easily contactable and will try their best to assist with any problems that arise, in a fair and sensible manner.

Svar från gas-elec Group
Gas-elec boiler service
The gas engineer carried out a boiler service within my property, when he identified a problem he explained what it was and went to great lengths to order the part and remedy the situation within a couple of days. He turned what could have been a sressful time with my tenant into a minor inconvenience and I would certainly recomend gas-elec.

Svar från gas-elec Group
Gary McGowan called today to date the…
Gary McGowan called today to carry the gas safety check. He comes every year always polite and informed us when he is coming. Definitely recommend.

Svar från gas-elec Group
Gary (Senior Engineer) attended my flat…
Gary (Senior Engineer) attended my flat today to fix an issue with my boiler. Gary has atteded the flat on many occasions to carry out gas saftey inspectations and maintence jobs over the past few years. As always, he was polite, efficient, timely and kept me informed throughout. Couldn't recommend him enough as an engineer and the company he works for. Excellent customer service!

Svar från gas-elec Group
Crappy/sloppy work...joke of a company.
Crappy/sloppy work...joke of a company.
Wouldnt use them,even if you paid me....

Svar från gas-elec Group
Gary Mcgowan called today to carry out…
Gary Mcgowan called today to carry out a gas check on my property. He called me before arrival and was spot on time. He was very polite and very knowledgeable about his job providing me with some good energy saving tips. A credit to the company.

Svar från gas-elec Group
Electric boiler install
These guys did an electric boiler install for me and left the small flat looking like a hospital room with cabling boxing visible and stuck onto walls, a giant red klaxon alarm and a big red off on button in the hall. It turned out that they didn’t even hook the hot water upto the boiler, just the heating, selling me my existing aged immersion setup as if it was something new. The whole thing didn’t make sense and I complained but they didn’t want to know and got me to pay for amendments. I used their complaints process and of course this has led to radio silence.
Marcus did a great job, great service
The Engineer came was Marcus. He is exceptional. Very friendly. Know what he is doing. Great service 👏

Svar från gas-elec Group
Absolutely shocking actions from the…
Absolutely shocking actions from the driver of van ref: WP19 CTU on green dragon lane!! Using a phone nearly swerving into us and then has the cheek to start swearing and giving us the finger!!! RUDE!!!! Send your driver back to school and anger management clases!!!

Svar från gas-elec Group
Very efficient and friendly
Gave me an appointment quickly. Engineer, Marcus Turner was fast and efficient, and very friendly and interesting and interested in me.

Svar från gas-elec Group
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