У меня возникла небольшая проблема с верификацией и специалист технической поддержки был со мной на связи меньше чем через минуту поле того как и обратил в поддержку. А всю мою проблему удалось решить... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been trying to withdraw my funds, but the payment simply isn’t going through. It’s been quite frustrating because there is no clear explanation for the delay. What made the situation worse w... Se mer
Företaget har svarat
Terrible experience. There is no real customer support, only a chatbot that blocks you for 60 minutes if it does not understand your question. Transfers stay pending for 5 days, leaving you unable... Se mer
Företaget har svarat
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer servic... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Garna.io is a platform for making international payments to freelancers and contractors. We help companies around the world pay remote professionals quickly, legally, and with minimal fees. With Garna, there’s no need to open a foreign legal entity or navigate complex currency controls - we handle everything from contract generation to final payouts. The platform supports transfers to over 150 countries via more than 10 methods, including bank wires and cryptocurrency. Our clients include digital agencies, tech companies, educational platforms, Web3 teams, and other businesses working with distributed teams. We automate contractor onboarding, provide legally compliant agreements, and ensure transparent financial reporting. We focus on reliability, transparency, and flexibility. Our support team is always ready to assist, and payout fees depend on the chosen withdrawal method - everything can be customized. Garna makes paying your international team simple, safe, and efficient.
Kontaktuppgifter
Aiantos, 22, Agioi Omologites, 1082, Nicosia, Cypern
- hello@garna.io
- garna.io
3,5
Medel
33 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
looks easier but complicated details
looks easier but complicated details, showing challange for no reason. just asking personal informations..
24 januari 2026
Omdöme utan inbjudan
Svar från Garna
Hello!
Thank you for your feedback. We appreciate you sharing your perspective on our verification process.
We strive to make Garna as user-friendly as possible while ensuring the highest level of security for all transactions. The personal information requested is required by financial regulations and is essential for protecting both your account and our platform from fraud.
If you have any concerns about the process or need assistance completing it, our support team is here to help. Please contact us at support@garna.io, and we'll guide you step by step.
Best regards,
The Garna Team
Garna is a convenient and easy-to-use…
Garna is a convenient and easy-to-use service. The interface is clear, transactions are processed smoothly, and everything works as expected. I appreciate the simplicity of the app and how straightforward it is to manage funds and transfers. Overall, a reliable platform that does its job well and keeps improving with updates.
23 januari 2026
Omdöme utan inbjudan
Svar från Garna
Hello!
Thank you for your detailed and positive assessment of Garna. We are pleased to know that you find our service convenient, our interface clear, and our transactions reliable.
Your feedback on the platform’s functionality and continuous improvement is valuable to us. We remain committed to maintaining and enhancing the quality of our service.
If you have any further suggestions or require assistance, please contact us at support@garna.io.
Best regards,
The Garna Team
Svar från Garna
Hello!
Thank you for your positive feedback. We are pleased to know that you are satisfied with Garna.
If you have any questions or suggestions in the future, please do not hesitate to contact our support team at support@garna.io.
We wish you continued success and reliable service.
Best regards,
The Garna Team
Request to Update Legal Data via Parental Consent (Minor Account)
Hello Support Team,
Thank you for your message.
I understand that my account is classified as a minor account based on the current date of birth (15-01-2009).
I am not requesting to change my age classification.
I would like to proceed with verification through the parental consent process and request your guidance to update my legal data accordingly, if required, after submitting the parental consent form and supporting documents.
Please confirm:
Whether any legal data needs to be corrected after parental consent submission, and
If verification using a government-issued ID card (instead of passport) for my parent/legal guardian is acceptable.
I am ready to provide all required documents as per your instructions.
Thank you for your assistance.
Regards,
Sujeet Kumar
23 januari 2026
Omdöme utan inbjudan
Svar från Garna
Hello Sujeet,
Thank you for your detailed message and your cooperation.
You are correct — no changes to your legal data are required after submitting parental consent. The purpose of the consent form is solely to confirm permission from your parent or legal guardian for you to use our service.
A government-issued ID card for your parent or guardian is generally acceptable for this process. For precise guidance and to ensure all documents meet our verification requirements, we strongly recommend contacting our support team directly at support@garna.io.
They will provide you with step-by-step instructions and assist you throughout the verification process.
Best regards,
The Garna Team
I gave it 5 star cause after signing up…
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer services are fast to resolve issues if any and that's the best part.
1 januari 2026
Omdöme utan inbjudan
Svar från Garna
Thank you for your positive feedback and high rating. We are pleased to know that you find Garna user-friendly and effective for receiving international payments, and that our customer service has met your expectations.
We value your trust and will continue to work on maintaining reliable and efficient service. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
Very Good Service…100% Recommended…
Very Good Service…100% Recommended ..Very Good Customer Service And Support..I love This Company and use it for long time…♥️
22 januari 2026
Omdöme utan inbjudan
Svar från Garna
Thank you for your positive feedback and for recommending Garna. We appreciate your recognition of our customer service and are pleased to know you have been using our service for a long time.
Our team remains committed to maintaining reliable and professional support for all users. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
This is one of PayPal best alternative…
This is one of PayPal best alternative for Nigerians freelancers who are looking for PayPal alternatives to receive payments
20 januari 2026
Omdöme utan inbjudan
Svar från Garna
Thank you so much for your kind words and for recommending Garna as a reliable alternative for freelancers in Nigeria! We're honored to be part of your workflow and to support smooth, secure payments.
If you ever have suggestions or need assistance, feel free to reach out at support@garna.io. We're always here to help.
Wishing you continued success in your freelance journey!
Best regards,
The Garna Team
Nothing just cool
21 januari 2026
Omdöme utan inbjudan
Svar från Garna
We’re glad you’re having a good experience with Garna.
If you ever need anything, just drop us a line at support@garna.io.
Stay cool!
Best regards,
The Garna Team
Experience was wonderful and there…
Experience was wonderful and there payment very fast, support mind blowing very supportive Team
21 januari 2026
Omdöme utan inbjudan
Svar från Garna
Thank you very much for your feedback. We are truly pleased to hear that your experience with us was positive — both in terms of payment speed and support quality. For us, this is the highest praise.
We continue to work on improving our service and will be glad to assist you again. For any questions, please contact us at support@garna.io.
Best regards,
The Garna Team
I see that your company customer…
I see that your company customer support are polite and ready to help anyone. Finally my account pass the verification steps. Thank you so much.
19 januari 2026
Omdöme utan inbjudan
Svar från Garna
Hello!
Thank you for your feedback and for acknowledging the work of our support team. We are glad that your account verification process has been successfully completed.
It is important for us that every user can resolve their tasks quickly and without unnecessary complications. We will continue working on improving our service quality and response efficiency.
If you have any questions or need assistance in the future, our team is always ready to help. Please contact us at support@garna.io.
Best regards,
The Garna Team
fast transactions and safe you should…
fast transactions and safe you should definitely use them
16 januari 2026
Omdöme utan inbjudan
Svar från Garna
Hello!
Thank you so much for your fantastic feedback! We're thrilled to hear you appreciate the speed and safety of our transactions — that's exactly what we strive for every day.
We'll keep working hard to maintain this standard.
If you ever have questions or suggestions, we're always here at support@garna.io.
Warm regards,
The Garna Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.