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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Re: Order number [Order #38701] (May 16, 2021) SUMMER HOUSE NOW AUTUMN HOUSE This company is an ABSOLUTE nightmare, ordered in May and kept getting the delivery dated knocked back 3 times CustomerS... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The garden arbour is exactly what we wanted. Unfortunately the delivery time of 12/14 weeks meant most of the summer was over. The arbour was slightly damaged on arrival but the enclosed touch up.pai... Se mer

Betygsatt 5 av 5 stjärnor

Purchased their cheapest bike shed. Lead times as advertised. Quality is as expected. It's not going to hold up under anyone who really was set on breaking into it, but as something in the back garden... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgårdsmöbler

Skrivet av företaget

GardenPromos deals with a wide range of outdoor garden supplies, storage sheds and more. Contact us for exclusive offers on outdoor garden buildings for sale.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

34 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

The garden arbour is exactly what we…

The garden arbour is exactly what we wanted. Unfortunately the delivery time of 12/14 weeks meant most of the summer was over.
The arbour was slightly damaged on arrival but the enclosed touch up.paint sorted that out hence only 4 stars and not 5.

8 oktober 2021
Betygsatt 2 av 5 stjärnor

Shed we ordered was damaged on arrival…

Shed we ordered was damaged on arrival we rang up and was told we would have to repair the damage ourselves. piece of wood Sent to us and repaired the panel ourselves

1 oktober 2021
Logotyp för GardenPromos

Svar från GardenPromos

Thank you for taking the time to share your experience of ordering from GardenPromos. We're very sorry the service you received was not up to our usual extremely high standard. We have checked our record and can confirm that we have not receive any complaint from you. You have most likely contacted our suppliers directly rather than first reporting the issue to us. Repairing a damaged panel yourself is unacceptable and you should have definitely received a replacement. Once again, I apologise about this.

Betygsatt 1 av 5 stjärnor

Ordered garden cupboard about 5 months…bad experience

Ordered garden cupboard about 5 months ago when arrived it was not the one one I ordered it was broken in places ,it took garden promos nearly 4 months to collect, still waiting for my refund would not recommend this company to anyone

27 september 2021
Logotyp för GardenPromos

Svar från GardenPromos

Thank you for taking the time in sharing your experience of ordering with us We're very sorry the service you received was poor. We had issues booking collections in your area. We only receive collections when our drivers are in customers area for delivery. I'm sorry this took longer than expected. In regards to your refund, please could you reach out to our customer service team to look into this for you on info@gardenpromos.com

Betygsatt 1 av 5 stjärnor

Product took 12+weeks poor quality

Product took 12+weeks
Upon arrival it was very budget
Instructions were bol locks
Door hinges were about as strong as paper clips

Learnt my lesson don't buy cheap shi t from here.

26 september 2021
Logotyp för GardenPromos

Svar från GardenPromos

Thank you for taking the time to share your experience of ordering from GardenPromos. We're very sorry the service you received was not up to our usual extremely high standard but we really appreciate your feedback which we will use to improve what we do in future.

Betygsatt 5 av 5 stjärnor

Great Summerhouse

Great Summerhouse, excellent service, highly recommended, well made product.

14 september 2021
Logotyp för GardenPromos

Svar från GardenPromos

Thank you very much for sharing your positive experience of buying from GardenPromos.

Betygsatt 5 av 5 stjärnor

Purchased their cheapest bike shed

Purchased their cheapest bike shed. Lead times as advertised. Quality is as expected. It's not going to hold up under anyone who really was set on breaking into it, but as something in the back garden to store a few valueless bits, it's great.

8 september 2021
Omdöme utan inbjudan
Logotyp för GardenPromos

Svar från GardenPromos

Thank you very much for sharing your positive experience of buying from GardenPromos.

Betygsatt 5 av 5 stjärnor

Small patio table and chairs.

Small patio table and chairs.
These are small but perfect for the little corner in my garden. They will probably need to be repainted next year as the table has some marks since being outside in the summer. Although they are not particularly sturdy they look nice and I am happy with the purchase.

30 augusti 2021
Logotyp för GardenPromos

Svar från GardenPromos

Thank you very much for sharing your positive experience of buying from GardenPromos.

Betygsatt 1 av 5 stjärnor

SUMMER HOUSE NOW AUTUMN HOUSE

Re: Order number [Order #38701] (May 16, 2021)
SUMMER HOUSE NOW AUTUMN HOUSE
This company is an ABSOLUTE nightmare, ordered in May and kept getting the delivery dated knocked back 3 times CustomerService is ABYSMAL they work for the same company yet tell you they don’t know anything and all you can hear in the background is them tell fed up customers that it’s a technical issue, what is technical about cutting and nailing wood together???? So in short 3 months and 1 week late!!!
The building itself is ok they need to quality check better as large chunks missing on door and some panels not square and true but now it’s up it looks good,

26 augusti 2021
Omdöme utan inbjudan
Logotyp för GardenPromos

Svar från GardenPromos

Thank you for taking the time to share your experience of ordering from GardenPromos. We're very sorry the service you received was not up to our usual extremely high standard but we really appreciate your feedback which we will use to improve what we do in future. You ordered during our peak period and we unfortunately had delays. You were also speaking to the supplier directly rather than speaking to GardenPromos where you placed your orders and No, we are not the same company. We have taken your feedback on board and we hope for a better service in the future.

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Good price, great selection of products and impeccable customer service. I ordered incorrect item and they made it so stress-free in changing it. They were responsive, sympathetic and professional. Highly recommended.

26 augusti 2021
Omdöme utan inbjudan
Logotyp för GardenPromos

Svar från GardenPromos

We appreciate the feedback Tanleep. Means a lot to us :)

Betygsatt 5 av 5 stjärnor

Excellent service all round

Excellent service all round, excellent communication,Very pleased with my garden Bench.
Many thanks. Will buy again with confidence.

13 augusti 2021
Omdöme utan inbjudan
Logotyp för GardenPromos

Svar från GardenPromos

Thank you very much for your positive feedback. We are glad you are happy with your experience shopping with us.

Betygsatt 5 av 5 stjärnor

The company kept me informed of…

The company kept me informed of timescales etc. They delivered the shed on time and their delivery man was extremely helpful and courteous. Thank you

30 juli 2021
Omdöme utan inbjudan
Logotyp för GardenPromos

Svar från GardenPromos

Our pleasure Mandy. We appreciate the feedback. Means a lot to us :)

Betygsatt 5 av 5 stjärnor

Veg Trug Frame

Veg Trug frame arrived on time and the quality I expected. Will use later in the year to grow vegetables when the weather gets colder.

Perfect. Thank you

7 juni 2021

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