Gardening Direct Omdömen 24 615

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I purchased 4 ready planted hanging baskets. They arrived boxed and in great condition due to superb, secure packaging and careful delivery by the Courier. The plants are healthy and colourful and w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The roses arrived in good time and well packaged. One rose was in excellent condition but the other one had 5 dead short stems that we removed. Having said that the rest of plant looks in good shape.... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Although the plants were well wrapped and still alive when they arrived, despite the heat, unfortunately the courier didn't handle the box carefully and several plants and soil had fallen out of the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was really pleased with our 4 hanging baskets . They were well Packed and are thriving beautifully . I will certainly use your company again . Thank you. I will definitely recommend gardening direc... Se mer

Företaget har svarat

Företagsinformation

  1. Trädgård

Skrivet av företaget

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

25 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(24 615)

3 005 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Disappointed

First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!

10 juni 2026
Betygsatt 2 av 5 stjärnor

Very poor quality

We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.

17 juni 2026
Betygsatt 4 av 5 stjärnor

I took the special offer

I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok

17 juni 2026
Betygsatt 5 av 5 stjärnor
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We are so happy you received great value, plants, and service! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Excellent customer sevice

My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again

9 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.

Kind regards,

Gardening Direct Customer Service

Betygsatt 1 av 5 stjärnor

When my pkants arrived they were all…

When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Very good service

Excellent plants in good condition.

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Plants

Good plant's well packed

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Betygsatt 3 av 5 stjärnor

Quite expensive for the size of plants…

Quite expensive for the size of plants delivered. Some could have been in a better condition.

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Nice plants and great price

Nice plants and great price

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're happy you enjoyed our plants and prices! Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Lovely strong plants

Lovely strong plants, packing great, so arrived
in good condition

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're so pleased to hear that your plants are strong and arrived in good condition, thanks to our careful packing. Your positive feedback is much appreciated!

Kind regards,

Gardening Direct Customer Service

Betygsatt 3 av 5 stjärnor

Most of plants were ok

Most of plants were ok, but busy lizzies were not very good. I did complain and you sent me replacement plants. They were very overgrown and leggy. Bit disappointed with my experience this time. Normally the plants I receive are very good. Hope next time I order I will not be disappointed.

8 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're truly sorry to hear that your experience this time was disappointing, especially with the Busy Lizzies and their replacements. We appreciate your feedback and hope to provide you with a much better experience on your next order.

Kind regards,

Gardening Direct Customer Service

Betygsatt 5 av 5 stjärnor

Good web site

Good web site. Beautiful plants all doing well. Easy to order. Fast delivery

16 juni 2026
Logotyp för Gardening Direct

Svar från Gardening Direct

Hello,

We're so pleased you found our website easy to use, that your beautiful plants are doing well, and that you experienced fast delivery! Thank you for your wonderful feedback.

Kind regards,

Gardening Direct Customer Service

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