Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Save your money and your time. I ordered a watch in November 26, nothing arrived, no communication. Emailed them several times and they come back once to say there had been a delay. Needless to say n... Se mer

Betygsatt 1 av 5 stjärnor

Terrible company, slow shipping, and most of all shipped me a defective watch - the light doesnt work at all. When inquiring about this, they did not address the issue and then stopped responding to m... Se mer

Betygsatt 1 av 5 stjärnor

First and foremost, I waited over a month to receive my order (I did understand it was "custom" so I didn't get too bent out of shape). Then I received my "order".......let's just say it was as polar... Se mer

Betygsatt 5 av 5 stjärnor

I have had G-shocks in the past, but they were not custom. I found G-Tune and absolutely had to order two of them. One black w/ orange band and one Silver/blue with white band for the summer. Recei... Se mer

Företaget har svarat

Företagsinformation

  1. Klockbutik

Skrivet av företaget

Welcome to G-TUNE, where creativity meets precision. We specialize in customized G-Shock watches, offering you the freedom to express your individuality with one of the toughest and most iconic watch designs in the world.


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 27 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Save your money and your time - do not use

Save your money and your time. I ordered a watch in November 26, nothing arrived, no communication. Emailed them several times and they come back once to say there had been a delay. Needless to say no watch and no communication. I ended update escalating via PayPal and PayPal refunded. To be clear G Tune did not acknowledge the problem nor give the refund themselves. Do not buy from these people

16 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is a scam, do not fall for it like i did

I am writing regarding my order of two watches purchased in December 2025. Since the purchase, I have repeatedly been told that the order was “in process,” then later informed it had shipped incorrectly. Despite these updates, I have never received the items.
I also requested a refund, but I have not received the refund nor any further communication from your company. At this point, the lack of delivery and lack of response are extremely concerning.
Based on my experience, I feel compelled to warn others to not buy any products from this company.
I expect either my order to be delivered immediately or a full refund to be issued without further delay.

18 januari 2026
Betygsatt 1 av 5 stjärnor

I ordered and paid for a watch in…

I ordered and paid for a watch in September and after many months of excuses and delays, they never delivered the watch and now won’t respond when I asked for a refund
Don’t get taken by this sketchy excuse for a watch seller

25 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered my first G-Shock mod from…

I ordered my first G-Shock mod from G-TUNE 3 months ago and loved it so much that I had to go back for a second one. This time, I designed a custom premium version myself, and it’s already the favorite in my collection. The quality is insane for the price point, and getting 10% off the second order makes it an unbeatable deal. 100% worth the money and the wait!

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

At first I didn't know what to expect

At first I didn't know what to expect, but I was really impressed. I bought this watch for my boyfriend's bIrthday, and he absolutely loved it. The watch looks clean and well made, and it feels great on the wrist. The quality is solid, just like I expect and he said that the strap stays comfortable even after wearing it all day.

Customer service replied quickly and was helpful the whole time. The order arrived well packed and in perfect condition. I also like that you can create your own custom design if you want something different.

Overall, it feels like great value for the price and a nicer version of the other regular G-Shock that my boyfriend had.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

All is well that ends well

My order was originally lost in the mail. But after I posted a bad review here on Trustpilot, they contacted me instantly and resent my order - it now arrived and works absolutely fine.

10 februari 2026
Betygsatt 5 av 5 stjärnor

It did take a while to get

It did take a while to get. But it is a beautiful watch well worth the price. Whenever I emailed them for an update they were prompt and polite. Have had no issue with the watch and have been wearing it for 4 months now.

6 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

G-Tune is a scam

G-Tune is a scam. I ordered a watch on 11/30/2025 and they claimed to have problems with some order that got delayed. I assume an order from G-Shock. I had to email them several time, they said my order would be fulfilled, but I got tired of waiting so I asked for a refund. They said the order would be cancelled but I didn't get the refund. There are many other reviews on here like mine so G-Tune must be a scam.

4 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very high quality for the money

Very high quality for the money. I recommend.

20 november 2025
Omdöme utan inbjudan
Logotyp för G-TUNE

Svar från G-TUNE

Thank you so much for your kind words. We really appreciate you taking the time to share your experience. It means a lot to us that you’re enjoying the watch and our service. We’re glad to have you as part of the G-TUNE.

Betygsatt 5 av 5 stjärnor

Had to get 2

I have had G-shocks in the past, but they were not custom. I found G-Tune and absolutely had to order two of them. One black w/ orange band and one Silver/blue with white band for the summer. Received the black and orange and absolutely love it. I am a watch guy and have some higher end purchases, but I find myself wearing my G-Tune mostly for day to day. So damn sharp.

9 januari 2026
Omdöme utan inbjudan
Logotyp för G-TUNE

Svar från G-TUNE

Thank you so much for your kind words. We really appreciate you taking the time to share your experience. It means a lot to us that you’re enjoying the watch and our service. We’re glad to have you as part of the G-TUNE.

Betygsatt 1 av 5 stjärnor

Terrible company - Ships defective products

Terrible company, slow shipping, and most of all shipped me a defective watch - the light doesnt work at all. When inquiring about this, they did not address the issue and then stopped responding to me. TERRIBLE COMPANY, avoid at all costs!

29 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I'm still waiting for two orders I…

I'm still waiting for two orders I placed at the beginning of December. I asked for my orders to be delivered or a refund. I've received nothing.

30 december 2025
Logotyp för G-TUNE

Svar från G-TUNE

We experienced an unexpected issue that delayed our entire process. A large shipment from one of our suppliers was held at customs for more than three weeks, and it contained essential parts needed to ship our products.

This caused delays in several orders, but the situation is now being resolved and operations are returning to normal.

If your order was affected, we have already contacted you with detailed information. If you have not received any communication from us, please contact us directly via email so we can assist you as soon as possible.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Betygsatt 1 av 5 stjärnor

You should ask them.

29 december 2025
Logotyp för G-TUNE

Svar från G-TUNE

We experienced an unexpected issue that delayed our entire process. A large shipment from one of our suppliers was held at customs for more than three weeks, and it contained essential parts needed to ship our products.

This caused delays in several orders, but the situation is now being resolved and operations are returning to normal.

If your order was affected, we have already contacted you with detailed information. If you have not received any communication from us, please contact us directly via email so we can assist you as soon as possible.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Betygsatt 1 av 5 stjärnor

Never got the product

Never got the product

15 december 2025
Logotyp för G-TUNE

Svar från G-TUNE

We experienced an unexpected issue that delayed our entire process. A large shipment from one of our suppliers was held at customs for more than three weeks, and it contained essential parts needed to ship our products.

This caused delays in several orders, but the situation is now being resolved and operations are returning to normal.

If your order was affected, we have already contacted you with detailed information. If you have not received any communication from us, please contact us directly via email so we can assist you as soon as possible.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Betygsatt 1 av 5 stjärnor

Watch has never shown up

Watch has never shown up. Keep getting shipping excuses

17 december 2025
Logotyp för G-TUNE

Svar från G-TUNE

Hello Christopher,

According to our system and shipping confirmation, the order was successfully delivered.

We sincerely apologize for the earlier delay. During that period we had an unexpected logistics issue where a shipment of parts required to process several orders was held in customs for almost a month, which unfortunately caused delays for some customers.

Could you please confirm if you have now received the watch? If there was any issue with the delivery, we would of course be happy to help resolve it immediately.

Betygsatt 1 av 5 stjärnor

Scam.

Scam.. Sends a cheaper and incorrectly modified watch for profit.

Golpe... Envia um relógio mais barato e modificado incorretamente para obter lucro.

28 november 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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