Furnishr Omdömen 

77
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wonderful experience. Karen and team go above and beyond and have an incredible talent of making your vision come to life. Setup was incredibly smooth and everything is taken care of from start to fin... Se mer

Betygsatt 5 av 5 stjärnor

During the first consultation call, we got design tips about how to maximize the home and went through other projects Furnishr did. We then paid a deposit and received a link to view our design packa... Se mer

Betygsatt 5 av 5 stjärnor

Furnishr provided exactly what we needed in furnishing our new Manhattan apartment. After sending the floor plan to one of their design specialists, we received two very different but excellent option... Se mer

Betygsatt 4 av 5 stjärnor

UPDATED REVIEW Happy to state that I now have all my furniture! Karen did a great job of communicating with me once I voiced my displeasure, and she stayed on top of the delivery process. She also... Se mer

Företaget har svarat

Företagsinformation

  1. Möbelaffär

Skrivet av företaget

Furnishr is a one-stop solution for interior design. Our designers carefully curate furniture packages based on customer style preferences. We work with your budget and style to create your dream home. Our team is able to deliver and assemble all the furniture within one day.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

77 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(77)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Karen Lau was very responsive and…

Karen Lau was very responsive and creative. she provided me with two solutions very fast and she was available to discuss those solution in a timely manner. She then provided me with a 3rd option in no time.

Her design was very pretty and functional at the same time.

27 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

During the first consultation call

During the first consultation call, we got design tips about how to maximize the home and went through other projects Furnishr did. We then paid a deposit and received a link to view our design packages and they were nicely coordinated. The communication about the designs was smooth. After we ordered the final design package, we got regular updates about the delivery. The whole process was smooth. Our house now has beautiful furniture. Thank you Furnishr team.

9 maj 2024
Betygsatt 4 av 5 stjärnor

The easiest way to furnish our second home

We have a second home in Delaware and we live in California. Having Furnishr furnish the whole house was the best choice! Our designer gave us a few design packages to choose from and we only requested small changes and purchased the whole package. A few weeks later, we flew in the day before the installation. Most of the products are high quality. There are a few chips on the accent tables and lamps. We decided to keep them for a discount. We still had a great experience and will use Furnishr again if we need to furnish a room or another house.

8 maj 2024
Betygsatt 5 av 5 stjärnor

The designs are custom to our living room

We used Furnishr for the first time for an Airbnb unit and we had a great experience. This is our second time using Furnishr to design our living room. The product selections are exactly the style I envisioned and the layout is practical and unexpected.

11 maj 2024
Betygsatt 5 av 5 stjärnor

Excellent service and communication

I used Furnishr to help furnish my apartment and their service has been exceptional. The team was great at communicating with me all the way from the initial design until the delivery. Although the furniture was delayed by about a week, I received updates about the status on a regular basis. The delivery crew took care of moving the furniture and assembling it in unit which was a huge help and the final design was outstanding. Would highly recommend for your furnishing needs!

2 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First Move to Apartment - Needed Everything

I stumbled across Furnishr online as I was looking for help furnishing an apartment. I was going through a separation and had to make a lot of decisions behind the scenes. I needed just about EVERYTHING.
Pots & Pans to sheets to forks...you name it.
Furnishr helped me furnish my apartment, so I had a place to go to and it be fully furnished and functional from the start. The process from start to finish was very easy. Karen and other teammates took my feedback on what I liked and more importantly what I did not like as it related to my style, and they created something I enjoy coming home to every day. Upon delivery, there were a few items that either got damaged in transit or I decided weren't the right fit for whatever reason (i.e. a dresser & a rug). They quickly handled any returns or exchanges, which made the process smooth. I highly recommend them for the design element and to take pressure off of trying to fill your home to-be with items you'll love. Moving is already stressful enough and it was worth it to me, especially given my situation.

25 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great people to work with

We needed someone to decorate our new vacation home and we are so glad to have found Furnishr. Our design consultant gave us professional tips about furnishings and really listened to our needs and wants. The design process was quite fast. We waited 4 weeks for the install. The install team were polite and kind. The whole process was so easy. I already recommended Furnishr to many friends.

7 april 2024
Betygsatt 5 av 5 stjärnor

They are the best

We are expats who recently moved from London to New York. We did everything virtually from London and found Furnishr. It is unbelievable how they do it all so well. We didn't need to move any furniture. The new furniture and decor we got are high quality and beautiful. Our new flat is so comfortable for our family.

29 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

MOST EXPENSIVE MISTAKE OF MY LIFE.

SCAM ALERT 🚨. If you want to waste 5 FIGURES to make your move a NIGHTMARE, Furnishr may be right for you. Spend more than $10K to make your move way MORE stressful, time-consuming, and expensive than it ever needed to be. Pay for a “one day” “turnkey” service to move your family cross-state, but spend weeks with NOT ONE CHAIR to sit on and NOT ONE LAMP to see by. After a MONTH of your children eating and doing homework on the floor, you might get SOME of what you DIDN’T order, CHEAP, DEFECTIVE furniture from Target— but at 4-10 times the price. Sure, you can return it all, but you STILL have to pay for it, even what you NEVER RECEIVED. The owner tells me they had “good intentions” though, they weren’t TRYING to SCAM me, so they kept all our money. ZERO compromises. She, Karen, promised me “apology gifts” but those NEVER ARRIVED EITHER. I never had to SUE anyone before. But Furnishr took away my money, sanity, and sleep. This experience was a complete disaster and made me miserable. Moving is stressful enough. It was financially and emotionally devastating. I don’t have that kind of money; I was trying to save money. This was the MOST EXPENSIVE MISTAKE OF MY LIFE.

20 augusti 2023
Omdöme utan inbjudan
Logotyp för Furnishr

Svar från Furnishr

Hello Michelle, We appreciate that you had a negative experience with Furnishr last summer. Your review has serious accusations that are deceiving and false.

You came to Furnishr for the move into a three-bedroom apartment in August 2023. Your project had 25 products including 3 beds, a sofa, a dining set and more. The $10k package price included all the products as well as the suite of services of design, procurement, delivery and installation. You received the itemized invoice prior to your purchase as well. We finalized the design less than 3 weeks prior to your move and we had advised that we might not be able to deliver everything in one day because our lead time is generally 3-4 weeks. You agreed to accept two deliveries prior to purchasing the design. During the first delivery, we installed 20 out of the 25 items and most of the bedrooms were ready. While we knew this wasn't the ideal situation, we had communicated the plan before your purchase and throughout the process. The second delivery was scheduled within a week after your first delivery.

Because most of the products in your design were delivered on the first delivery day, your mention of not having a chair and a lamp after our delivery is inaccurate. In fact, you received 2 lamps and 6 chairs during the first delivery. For products that had damages, we had addressed each issue with options to replace or partial credit to keep. If anything was missing from your order, you were refunded. If products are to be returned, we have a return fee of 15% of the product cost as per our policy.

Since the closure of your project, we had numerous emails and calls about your dissatisfaction and we did respond about each issue in a timely manner. However, you made multiple requests for a refund for the services we had already provided and products we had delivered in good condition. Those requests were simply unreasonable.

You also filed a dispute for the purchase with your credit card company. We submitted our proof of delivery with photos, email communications and transaction records to them and resolved the dispute in our favour.

Betygsatt 5 av 5 stjärnor

Fabulous service from Furnishr

My contact at Furnishr sent a proposal almost immediately after I spoke with her, and made the adjustments I requested quickly. The person who set up delivery was delightful and efficient. She set up delivery for the day I requested. The movers who came were extremely nice and knowledgeable, and came on time. Set up was smooth. Could not recommend this service more highly!

19 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Non-Payment

We are a delivery company who has done work for Furnishr, we are still awaiting payment for services rendered back in 2022. At first, there was contact in reference to paying the open balances throughout last year but it is now 2024 and no one from this company has answered a call or an email in the last 6 months. Bad business!!!!!! Details have been sent since the response from Furnishr to which I am happy to discuss if someone would reach out to me. Update: Still no response from Funishr as of today.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Furnishr

Svar från Furnishr

Hello, we have requested you for additional information but have not heard back. Our records show that payments were made hence we requested more details to justify this review.

Betygsatt 5 av 5 stjärnor

High Satisfaction!

Low stress, high satisfaction!

As new parents moving into a new home, we really could not ask for a better experience to have our home ready to go as soon as we moved in. Karen did a great job working with us and the design choices, and absolutely met the brief we wanted. The furniture quality is good, lightweight and easy to move around as needed, and the functional pieces were a huge plus. Overall, I cannot praise this enough, and have shared this with everyone I know. You won't regret it!

21 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Karen is a very talented designer

Karen is a very talented designer and a pleasure to work with. She furnished an apartment for us from scratch, and everything looked wonderful and fit the spaces perfectly.

1 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Will recommend to others

We had a great experience with Furnishr. Twinkle was very responsive throughout the process. We had a few issues with certain items but these were resolved promptly. Would highly recommend to anybody that is relocating and doesn't want to deal with the headache of furnishing an entire home.

11 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Save yourself so much time!

I was moving to a new place with a serious lack of furniture. I hardly had anything. I was facing an insurmountable amount of work to go shopping, design a layout with complimentary pieces, coordinate deliveries, assemble furniture. I researched options for help and found Furnishr. It was exactly what I needed and there isn't another company that can truly help you get this done from start to finish for an affordable price. Everyone I worked with was great and made it a smooth process. Helping every step of the way and taking in all of my feedback. In the end I have a beautiful apartment with quality pieces and hardly had to lift a finger. I would highly recommend for anyone in the same situation. You save yourself days and days of work and end up with a finished product that is better than if you did it yourself.

6 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found Furnishr online and originally…

I found Furnishr online and originally contacted Isla who presented me with an array of choices of the furniture that I wanted. After a number of back-and-forth’s, I chose the items that I wanted (couch, coffee table, bookcase, dining room table, chairs, TV, Consol).

From that time I was constantly updated on the progress of delivery. On day of delivery movers arrived on time, assembled and placed my furniture. They were professional and quick

Overall, I would recommend this company for anybody looking to refurnish one or multiple rooms. They experience from the start to the end was hassle free and I am very pleased with the overall result.

15 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great communication, made our move so much easier!

The communication was great throughout the entire process – from the initial design all the way to follow-up after the move-in and setup.

We also appreciated how the designer was able to find great pieces within our budget and accommodate our change requests until we decided on a final design.

19 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst experience I’ve ever had

Worst experience I’ve ever had. 2 months late.

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Furnishr

Svar från Furnishr

Hello Kendrick, There were additional delays for your delivery mainly because you changed your delivery address two weeks after placing the order. When you notified us about the address change from Florida to Kansas, products were already in transit and some had already arrived at the Florida warehouse. This was a big logistical change and we communicated the anticipated delay. We asked if you would rather cancel the order and you asked us to continue. We also got the impression that you were happy with the products received. Although we understand the delivery happened later than originally planned, we are confused as to why the experience warranted a 1-star review.

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