AVOID if you expect any after-sales…
AVOID if you expect any after-sales service.
I bought a bed and mattress from this company just ONE WEEK ago. The mattress is already sinking and the bed arrived with missing parts.
I have contacted them repeatedly to report the problems and ask for a refund, but my messages are simply being read and ignored. There has been no meaningful response or attempt to resolve the issue.
A product developing problems within a week is bad enough, but the complete lack of customer service afterwards is even more disappointing.
I paid for a new bed and mattress and expected basic quality and customer service. Instead, I am now having to consider taking the matter further through the appropriate consumer protection and legal channels.
Based on my experience, I would not recommend this company. Report them to trading standards and take them to small courts too if you can . Also the samw company is trading under other different names, be aware!








