Furbo Pet Camera Omdömen 

J’ai trois caméras à la maison comme ça je peux toujours surveiller mon chien Malki
J’adore recevoir les notifications pour voir ce qu’il fait !
Assez pratique pour l’occuper ou pour lui envoyer les friandises quand je vois qu’il s’ennuie

Absoluter Horror!!!
Ich habe eine cam bestellt und die Lieferung dazu nicht erhalten.
Der Support ist immer ein bot.
Ich werde nun Käuferschutz einreichen.

We recently purchased the furbo 360° large camera and we absolutely love it. It's been the best doggy camera we've ever purchased. It has so many great features, like the alerts of unusual behaviour, the opportunity to capture cute pictures of your fur baby and the treat tossing is genius. This feature is particularly good to help my dog stop barking when we aren't home. We would absolutely recommend this product to our friends with pets. It gives us peace of mind when we aren't able to be home. Really pleased with our purchase!

pésimo servicio al cliente, llevan 10 días sin poder lograr enviar mi pedido, dicen que mi dirección no la pueden poner en su sistema, pero en cualquier lado si deja, amazon , mercado libre , ebay, etc etc.

No solo han tardado en enviarlo, tuve yo que estar mandando correos , por qué si no lo hubiese hecho, nunca hubiese yo sido notificado de los hechos, sigo en espera y no dan ninguna respuesta clara, si van a comprar compren por amazon o algo así, no con ellos, PÉSIMO

The onboarding and purchasing experience should be a warning as to how bad their product is.

They will not allow you to buy more than 2, they don't include a charger (and don't tell you that till after you order) and the one they insist you buy is out of stock.

Their support will blame you for all their problems. The software is buggy as hell as well. A vibe coded app would do better.

Absolutely horrible. Setup is a nightmare. The app is extremely limited. Instructions do not match reality. Everything about it is designed to force you into a subscription. Hate it. Furbo Mini 360.

J'ai acheté une caméra Furbo il y a 4 ans. La caméra est fixe. Donc le prix est très élevé pour une caméra qui n'est pas à 360°. La caméra est peu utile si le chien n'est pas dans l'angle de la caméra.
Et la connexion avec le wi fi fonctionne très mal : la caméra se déconnecte TOUT LE TEMPS du wi fi.
La distribution des croquettes fonctionne bien et mon chien est content. Je regrette l'achat de cette caméra dont le prix est beaucoup trop élevé juste pour lancer des Friandises à mon chien.

AWFUL. Do not buy. I purchased a furbo in July 25 and had a free trial for furbo nanny. Absolutely loved it and didn’t know how I had ever lived without it. Would have paid for a subscription without a doubt. Then on the day that my free trial ended I started to receive LOADS of notifications saying that my dog was barking when I knew she wasn’t (I was at home with her). This has continued ever since. I contacted them in August 25 and I’m still going back and forth with them now. They claim that the sensitivity is higher when you don’t have the subscription to alert you to your dog barking. I have countered this by asking them how this makes any sense. You can’t watch back videos when you don’t have the subscription, so say you’re at work in a meeting, you come out of the meeting to see 8 barking notifications. This is obviously quite concerning, but you can’t go back to view the clips without paying!!! It’s a complete and utter scam. I didn’t have a single false notification whilst I had the free trial, all of it was completely accurate. Then the day the trial ended I was suddenly getting sometimes 50 notifications a day. I sent multiple videos to them so they could see that there was just a very low tv volume in the background. All they did was deny any wrongdoing and claim that it was the TV setting the notifications off. If that’s the case then what an absolute rubbish device! What is the point of that? I need to know when my DOG is barking, not when someone sneezes or when there’s a small bit of chatter in the room. They’re trying to tell me that it can’t distinguish between a dog’s bark and a human’s cough, but when you pay for the subscription it can (and it genuinely was when I had the free trial) distinguishing between my dog barking, howling, crying etc. I would never pay for the subscription now after learning that it’s a complete scam and I urge you to read this before buying a furbo. I am going to get rid of mine as it’s virtually just a piece of junk now.

This product is a scam, it says all over the product page and internet that it doesn't require subscription for basic features but thats not true! I got the 360 dog camera and check on the sales page that it doesn't need a sub but it's not till you setup the app that it tells you that you need a sub for all features!!

I’ve been very happy with the camera. And the Nanny is interesting 🤨. Very happy with it. Wish it fit more treats than it does but it’s still cool to be able to say “hey fur baby here’s a treat!”

The Furbo is absolutely awful, please save your money. It worked ok for less than a week and now has great difficulty connecting to the app. The app doesn't load anything and on the rate occasion it does it crashes within seconds.

I mostly don't get notifications but when I do they're always 20-30 minutes after the activity. When I try to dispense a treat it either doesn't load or makes the squeaky noise to alert the dog that a treat is coming and then crashes before dispensing it.

I really wish I'd read reviews before ordering it as this seems to be a very common experience.

Please please save your money.

I have had Furbo for eight years and always had trouble connecting it. I went to use it after a break and it would not connect to the Wi-Fi. I was told that as I haven’t used it enough, the hardware had not updated and it was unable to connect making the camera useless. Either keep it connected and use all the time or buy a Tapo . We received no reminder saying that hardware needed to be updated or the wifi would not connect.

Ich habe Probleme das Abo zu kündigen. Habe sogar ein Screenshot geschickt, dass ich dafür den Support kontaktieren soll. Der schreibt immer das selbe dass ich selbst kündigen muss. Was ja nachweislich nicht geht. Das geht heute seit Stunden und wird nicht geklärt. Eine Katastrophe. Vom Kauf würde ich dringend abraten. Ich komme aus dem Abo so nicht mehr raus

Normalerweise gar keinen Stern. Ist schon unverschämt, das man auch noch ein Abonnement abschließen muss - das man dann auch nicht mehr kündigen kann. Versuche es jetzt schon seit Tagen, so wie der Support von Furbo schreibt über die App aber das geht nicht. Und dann ist da immer nur diese KI die immer die selben dämlichen fragen stellt. Lasst bloß die Finger weg von dieser Kamera und dem Abonnent vor allem

Wouldn’t recommend! The whole point of this camera was to offer me reassurance that my pets are ok when I’m at work but 8 times out of 10 the camera doesn’t connect. I paid for the subscription which wasn’t cheap and I find the functionality of Furbo nanny to be very poor. I often get incorrect notifications like “your dog chewing on something” or “getting active” when she isn’t and it misses notable activity like when my dog and cat are playing together. You can only add up to 3 pets and I have 4 but it doesn’t recognise/pick up my black cat which is ridiculous when it’s advertised as a pet camera. I have bought a cheaper alternative (£25) indoor cctv camera with motion detection and it works so much better than Furbo and doesn’t require an overpriced yearly subscription.

Great camera for my cats, can see them and give them treats when not in the house.
Would recommend it to all cat or dog owners!

No adapter is a bad start. No clear instructions makes it worse. Concentrating on getting a subscription BEFORE the basics are even up and running was the final straw. I tried help and then decided to waste no more time and returned the item.

Oh man, where to start. First, the sketchy way the item was shipped. You get 0 instructions on set up or care and I had to Google it. Then, they don't send a cube to plug it into, they say it's to help the environment, but I have 100 C chargers and they sent that. Then, their product didn't work as intended. The final straw for me was their chat. I was willing to work through all else, but the fact I am spending hours on chats disconnecting and reconnecting just to not solve a problem, is the problem. After the chat issues, I was done and finally asked for a rull refund and a return label. Would've been cool if I could just call and have a 5 minute conversation on why it didnt come with something, or why is the treat not tossing, but I'm not dealing with that chat for the life of the device. Oh no...

Camera is fine… it’s the price gouging subscription that is the issue.

I am fin le paying a yearly subscription so I know the ai is keeping an eye on my pet and letting me know what’s going on. However when I got the main and mini camera I didn’t have a spare adapter for the mini. So till it arrives I opted to just do the basic subscription with the plan to upgrade when I got it hooked up… that was literally writhing seven days of camera arriving. Lo and behold even though it’s only been a WEEK they were not just going to let me go from the $69 per year to the upgrade for $10. They wanted me to buy a whole new subscription for $79, all because I didn’t do the full set up at the same time.

Honestly this a some gray area borderline dishonest stuff. I’m sure it’s in their contracts etc so all legal but no other company does this. Upgrade price is usually the difference in cost and who goes in expecting they have to buy a whole new subscription to add a second device

I’ll wait a year and do it then if I even feel comfortable enough at this point to not just cancel once the year is up.

So after a year it would not let us use the camera anymore the say we used all the ram up and basically need to start pay them a monthly subscription buyer beware just get a good camera for your house furbo is crap.