Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
At FUNYAT, we pride ourselves on offering top-quality products that are sure to take your RC toy experience to the next level
Kina
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Svar från Funyat
Thank you so much for your wonderful feedback! We truly appreciate your support and are delighted to know that you had a positive experience with FUNYAT. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Enjoy your RC hobby!
Best regards,
Gina
FUNYAT Customer Service
It was the first time purchasing from this company, my item arrived in good condition and it arrived fairly fast and they had good communication back and forth with me. Though there free shipping isn't the best when they have to ship to the U.S.A. and I didn't want to wait for a slow boat so to speak so I upgraded the shipping which I thought was excessive at $100.00 but I did it and received my item in a reliable amount of time. Other then that everything was all good. and I'm quite happy.
Svar från Funyat
Thank you very much for sharing your experience with us!
We are happy to hear that your item arrived safely, that you were satisfied with the condition of the product, and that our communication throughout the process was helpful.
We truly appreciate your feedback regarding our shipping options. For larger RC products shipped from China to the U.S., we offer different methods to give customers the choice between a more economical sea shipping option and a faster express service such as DHL or UPS. We understand that waiting for sea freight is not ideal for every customer, and we appreciate your understanding when choosing the upgraded shipping option.
Thank you again for your trust and support. We’re glad you are happy with your purchase, and we hope you enjoy your RC hobby!
Best regards,
Gina
FUNYAT Customer Service
Svar från Funyat
Thank you so much for your 5-star review!
We are very happy to hear that everything went great with your purchase. Your support and satisfaction mean a lot to us.
Thank you for choosing FUNYAT, and we hope you enjoy your RC hobby. We look forward to serving you again in the future!
Best regards,
Gina
FUNYAT Customer Service
Zum Modell sehr gute Verarbeitung Mängel Kabel für
Unterboden-Beleuchtung viel zu Kurz Fahrtregler nicht so Feinfühlig-Haupt+Rückfahrlampen kommen erst bei halb-Gas -Rauchausstoss geht nicht-Heizstäbe gehen-Betriebsanleitung auf Englisch! Ansonst ein schönes Fahrzeug! Gruss B.marty
Die Zustellung + die Verpackung sind sehr gut!!
Svar från Funyat
Thank you very much for taking the time to share your detailed feedback!
We are glad to hear that the delivery and packaging were very good, and that you are satisfied with the overall quality and appearance of the model.
We truly appreciate you sharing the details about the lighting cable, ESC sensitivity, lighting response, smoke function, and instruction manual. Your feedback is very valuable to us, and we will forward these suggestions to the manufacturer to help improve future versions of the product.
We are also happy to hear that, despite these points, you still enjoy this beautiful RC vehicle.
Thank you again for your support and for choosing FUNYAT. We hope you continue to enjoy your RC hobby!
Best regards,
Gina
FUNYAT Customer Service
They above & beyond. Great customer service. Handled me from prior to placing an order to delivery day!
Svar från Funyat
Thank you so much for your wonderful feedback!
We truly appreciate your kind words and are very happy to hear that you had a great experience with our customer service team throughout your entire journey, from placing your order to receiving your product.
Providing helpful communication and support before and after purchase is very important to us. Thank you for your trust and support, and we hope you enjoy your RC product!
We look forward to serving you again in the future.
Best regards,
Gina
FUNYAT Customer Service
Svar från Funyat
Thank you for your kind feedback!
We’re glad to hear that you had a smooth and hassle-free purchasing experience with FUNYAT. Your satisfaction and support mean a lot to us!
Thank you for choosing FUNYAT. We hope you enjoy your RC product and look forward to serving you again in the future.
Best regards,
Gina
FUNYAT Customer Service
Svar från Funyat
Thank you for your great review!
We’re happy to hear that everything went smoothly and that you had a positive experience with FUNYAT. Your support and satisfaction mean a lot to us!
Thank you for choosing FUNYAT. We look forward to serving you again in the future!
Best regards,
Gina
FUNYAT Customer Service
Everything came in good shape. Make sure to check you email to confirm orders if needed. Thanks Gina for the good customer service.
If you are on the fence, buy it. The product photos don't show how great this truck actually looks. Scale realism is top-notch with fully operational lights and true 4WD. The handling is remarkably smooth, making it an absolute blast to drive.Transit takes about a month since it ships via ocean freight, so factor that into your expectations. Once it clears customs and hits the local courier, it lands on your doorstep in a few days. Excellent value and a new favorite of mine. And customer service is great
Good compagny very good expérience good commucation .
Svar från Funyat
Thank you so much for your kind review!
We’re delighted to hear that you had a very good experience with FUNYAT and were satisfied with our communication. Your support means a lot to us!
Thank you for choosing FUNYAT. We hope you enjoy your RC product, and we look forward to serving you again in the future.
Best regards,
Gina
FUNYAT Customer Service
Good product just like descriptions
Great communication and support
Great experience, with delivery on time! Special thank to Gina who helped me to successfully change the shipping address after the order
Had a miss understanding about shipment but customer service contacted me shortly after and cleared it up. They were helpful in every question I had. Shipment, tracking etc. I received my order within two weeks and very happy with my purchase. Would definitely buy from them again.
I am located in the US, I’ve been on the hunt for a particular RC truck, the 1/6th scale Cross RC EMO XXL Brontosaurus 6x6, I came Across FUNYAT online through the SHOP app, I’ve used the SHOP app many times because they work with reputable companies. At first I was A little skeptical about purchasing a $1,500+ RC car from a foreign company but I’ve never had issues with companies through the SHOP app and I figured I would Give them a try. FUNYATs communication throughout the whole process was impressive they assured me my order would be fulfilled within a weeks time, upon shipping out my order they sent me photos and explained they split my order Into two parts Lowering the cost of shipping, anytime I messaged Them during their business hours they would respond almost instantly and answered any question I had, my package was even rejected by FedEx at one point and sent back to the shipper, FUNYAT customer service reached out to me about the delay and assured me they had other plans already set in place. They reattempted shipping through UPS international and everything went according to plan, even with the delays I still Managed to receive my package in under three weeks! My item arrived in great shape the package exterior was not damaged and the product was very well packed for the long trip to the US from Hong Kong. I highly Recommend FUNYAT.
BUYER’S BEWARE!!! This seller claims to have items available on their site when the item is not actually in stock! They will message you after you place your order saying your item is not in stock and offer you alternative shipping methods that could take several months longer than you anticipated for your order to arrive. Also, they ship damaged or previously opened items with missing accessories but will claim the item sent was “new” once you’ve received the order and contact them about it. They will then send you some generic photographs of “your order” with “new items” claiming that those pictures indicate your actual order prior to shipping and they are not responsible for items damaged in transit. Finally, they will have you file a claim to the shipping company “on their behalf” but refuse to refund you your money for the item, or accept the damaged item back. I’ve purchased a lot of RC’s from different vendors and this is by far one of the worst experiences I’ve had with any RC company! I had to get my CC company involved to dispute charges because they refused to accept their damaged item back and issue my refund! YOU’VE BEEN WARNED!! DO YOURSELF A FAVOR AND AVOID THIS SELLER!! Go to their site and see for yourself! They claim to have 389 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ reviews from Trustpilot! Clearly, that’s not the case!
Svar från Funyat
Thank you for sharing your concerns with us. We sincerely regret the frustration you’ve experienced, and we’d like to clarify our efforts to resolve this matter fairly.
Active Resolution Attempts: We have been actively working to address your issues. You mentioned missing accessories (battery and charger) and damaged parts, which we confirmed were included and intact before shipment, as evidenced by our packing records and factory production proof. Despite this, we offered to send replacement parts (battery, charger, and axle repair components) to resolve the issue at no additional cost. However, you declined this solution.
Return Policy: Our website’s policy clearly states that refunds are only processed upon return of the item. While you insisted on a refund without returning the product, we are unable to accommodate this request as it contradicts our policy and standard business practices. We’ve submitted all relevant evidence (including factory packing videos and pre-shipment documentation) to the bank to support our position.
Damaged in Transit: If the item arrived damaged, we advised filing a claim with the shipping carrier together—not on our behalf alone—as they are responsible for transit-related issues. We are happy to assist with this process, but a refund still requires the product’s return per our policy.
We value your business and want to emphasize that our goal is to ensure fair solutions for both parties. If you’re willing to return the item, we’ll gladly process a full refund upon receipt. Alternatively, we remain ready to send the promised replacement parts to restore your product’s functionality.（Return shipping costs are the buyer's responsibility.）
Please let us know how you’d like to proceed. We appreciate your understanding and hope to resolve this matter amicably.
Best regards,
Svar från Funyat
Dear [SievJack],
I wanted to take a moment to express my gratitude for your wonderful feedback. It truly means a lot to me that you had a great experience with our customer service. We strive to provide the best service possible, and it's always rewarding to hear when we've succeeded.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority.
Thank you once again for your kind words. We look forward to serving you again soon!
Warm regards,
[FUNYAT]
Svar från Funyat
Dear [VargasHector],
We received your evaluation of our products and we are very grateful for your feedback. However, we noticed that you mentioned the issue of false advertising, and we would like to clarify this issue.
We attach great importance to our products and customer trust, and we have never engaged in false advertising. Our product has been discontinued, we have removed the product from the shelves, and refunded you. We hope that you can understand our position and modify your evaluation.
If you need any help or have any questions, please feel free to contact us. We are very grateful for your support and understanding.
Best wishes,
[FUNYAT]
FunYat, first of al the greatest customer service, thank you FunYat.
FunYat had answered all my questions and doubts, and when they said they were sold out on the bell 206 v3 they honestly told me if I wanted to keep my order and as soon as they had it I would receive it. FunYat did send my order faster than I was intecipating, they said 7 to 14 days, I accepted and received my order with in the 7 days. Awesome, I will keep purchasing from FunYat, because they are loyal and answered every question I had.
Svar från Funyat
Thank you for taking the time to share your positive experience with FunYat. We are thrilled to hear that you had a great experience with our customer service team and that we were able to answer all of your questions and concerns.
At FunYat, we strive to provide our customers with the best possible service and products, and we are delighted to hear that we have met your expectations. We appreciate your loyalty and look forward to serving you again in the future.
Thank you for choosing FunYat.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
