Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

COMPLETELY AVOID this company!!!! I ordered Scooby-Doo slippers in the beginning of January and the stitching stared to come apart on the heel along with holes in the same slipper! We’re talking about... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I bought an 8-foot skeleton for about $275. Purchased it to use for promoting my kid's girl scout cookie sales. Delivered on mid Dec and we didn't open the box until Jan 29th, because we trusted that... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I love shopping at fun.com, they provide excellent customer service either by phone or online chat, they are very prompt with their response time and their customer service team is well trained. There... Se mer

Betygsatt 5 av 5 stjärnor

Sou cliente fiel, já faz uns anos que compro e sem falar no preço que é ótimo, o atendimento também é excelente. O único problema é a demora, mas como moro no Brasil, no nordeste e ainda em uma cidade... Se mer

Företagsinformation

  1. Evenemang och underhållning

Informationen kommer från olika externa källor

FUN is a big concept. Many things in life are fun! But we here at FUN.com want to help you in your search of products that deliver the kind of fun that you want. Whether it's a plush toy from your favorite brand like Star Wars or Disney, or you just need a little help finding that perfect, unexpected gift for your friends and family, we want to be your go to place on the web for exciting, unusual, and hilarious products.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

576 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 46 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

DO NOT USE!!

DO NOT USE!!! RIP off. Scam!!!

8 juli 2024
Omdöme utan inbjudan
Logotyp för FUN.com

Svar från FUN.com

Hey Megan,

I'm sorry that you feel that way, can you provide me with information regarding your order like maybe an order number? Or the full name for the order? Anything that would help me locate the order in my system would be great.

Thank you,
Justine
Customer Service Manager

Betygsatt 5 av 5 stjärnor

Good Stuff

Offers well priced good quality unique products- especially fandom based! I recommend the company:) got a backpack and socks from here and both are lovely, especially the backpack.

21 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My item was delivered and left in an…

My item was delivered and left in an open place right on my doorstep, it got stolen, evri admitted fault and fun. Com refused to help me get my refund from evri as parcel was delivered even though evri was willing to refund me fun. Com refused to assist in this 45 pounds lost

30 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service and Everything As Described

I was initially cautious about buying trademarked items over the internet because sometimes a licensed product is all nostalgia and no quality.

The products I received were great!

I highly recommend any of their "ugly" (gorgeous) sweaters. They aren't too heavy. The detailing is knitted into the fabric, not printed onto the surface.

The woven blanket was a little on the static-plastic texture side when compared to some pure cotton woven blankets I've gotten, but I still like it.

The fleece blanket design is printed onto the surface, so if I ruffle it, I see the white bases of the fibers. But when it's flat, the image is clear, and it's warm and wonderful.

Customer Service:
I ordered several items in one purchase (honestly to use the first time buyer discount code). A box showed up earlier than expected with all but one of the items. I contacted customer service to ask about the missing item, and the person I spoke with anticipated my query and had the answer ready: the final item was shipped from a different location and would be arriving soon. It was incredibly refreshing to contact customer service and speak directly with a human who had answers. I was gearing up for the typical modern customer support scenario (a long sequence of recordings directing me to press different numbers, followed by a person who didn't have full access and had to send me up a chain of managers with hold music and no real resolution), but I got a refreshing, brief, effective conversation with a knowledgeable person.

15 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extremely Disappointed: Poor Quality, No Instructions, and Awful Customer Service

I am extremely disappointed with a purchase we made via FUN.com.au. I bought the Ghostbusters ghost trap for my son's 6th birthday, and it was heartbreaking to see his excitement turn into disappointment within two weeks of use. I ordered this in advance, knowing we were based in Australia and it was coming from the USA.

Firstly, the paintwork on the trap was botched and sprayed carelessly, which was the first red flag. There were no instructions included, making it a nightmare to figure out where to put the batteries. After finally managing to install the batteries, we discovered that there was no sound at all, only lights.

The trap is flimsy and made of cheap plastic. The trap door came off within the second week of use, making it unusable. This did not break through misuse, the trap itself started to split through the middle where it's joined in manufacturing.

The 14-day return policy for international customers is awful. Living in Australia, it took two weeks for the item to arrive, leaving no time to address any issues within the return window.

When I contacted customer support via chat to make them aware of all of these issue, and I supplied them with photos, I was basically told to go away because of the strict 14-day return policy.
At a loss of what to do - My partner tried to fix what he could and had to open the trap up completely. When he did he found that the wiring for the sound was not connected!! We then had to purchase a soldering iron to fix this issue ourselves.
After all of this - we were unable to fix the trapdoor. The door button does not work anymore.

We should not be in this position, rightfully we should have been able to exchange this item, considering all the faults I've listed here.

For the money we paid (Just shy of $100 Australian), this product is absolutely disgusting. Save yourself the trouble and avoid this product / company at all costs.

I also note that FUN is VERY selective about what reviews go up, as I had previously left one about this item and it has not been included under the item.

1 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

3rd times a charm

Third time ordering with them and it was as good as the first time. My sweater came fast and as described; vibrant colors and correct fit. The website itself is straightforward and ordering is simple and easy. I'd recommend them everytime.

3 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am in love with this store

I am in love with this store! So many wonderful things to collect and wear. I always buy my daughter (36) items that remind her of her childhood. Fraggle rock, Labyrinth, The Dark Crystal, Harry Potter and so much more!

2 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible company

Horrible company, pre ordered product in 2021. Never heard back about why I never received my product or refund. Been trying to get a refund for more than 2 years now. Stay away from this company.

26 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They're legit, no cap

I was really nervous about my first purchase with them, but I took the risk because I wanted some PJs they had in my size. It arrived pretty quickly despite what the tracking number said and I was pretty happy. I have been buying more frequently from them now that I know they are trust worthy!

27 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sou cliente fiel

Sou cliente fiel, já faz uns anos que compro e sem falar no preço que é ótimo, o atendimento também é excelente. O único problema é a demora, mas como moro no Brasil, no nordeste e ainda em uma cidade do interior, complica ainda mais… mas nunca tive problema nenhum, tirando a espera.

15 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

the best site for anything

Fun.com is the best site for anything and everything. The first place i check is fun.com for anything i am lookong for.. so many options great sales!

11 april 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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