Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I personally cannot fault the team at fun.co.uk at all. - FedEx delayed my parcel, which arrived after the party it was needed for, Tiffany from support got the whole thing cleared up instantly, and I... Se mer

Betygsatt 1 av 5 stjärnor

RIP-off merchants. US company fronting a U.K. website. Subsidiary of Halloweencostumes.com Only customer service number is US based Items crammed into a box too small, damaged and awful... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 4 funko pop heads, paid for express delivery and got them delivered two days ahead of estimated delivery date which is fantastic. Outer box completely intact, boxes of pop heads were pristine... Se mer

Betygsatt 5 av 5 stjärnor

I was wary about using this company after reading the reviews, but went ahead and risked buying my daughters Overwatch hoodie as I couldn't find her size anywhere else! Can't fault this company at a... Se mer

Företagsinformation


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

111 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(111)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible quality, terrible service, scam artists

RIP-off merchants. US company fronting a U.K. website. Subsidiary of Halloweencostumes.com

Only customer service number is US based

Items crammed into a box too small, damaged and awful quality costing a few pounds retailed at £41.99. With delivery and (us Tax) £59.98

Price point sits below distance selling rules and they know it.

Beware a 18% restocking fee and shipping both ways if you wish to return. Leaves you paying 27.99 for absolutely nothing.

Quite obviously a scam, getting profit on items that remain sold then returned and resold in a merry go round reselling the same item over and over.

Absolute scum.

31 oktober 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not Fun.

Diabolical quality of items at very high premium prices! I honestly couldn't see how it would fit any size or shape human body and the quality was like wet tissue paper. See through and cheap!

Delivery VERY HIGH (almost £15 for delivery)

Also, if you would like to return and item, which obviously I did, you will find this difficult and will lose money. Addresses are not clearly displayed to return to and you will have to pay the tracked return cost yourself!

Not only do you have to pay returns... you will be charged a penalty. I lost around £27.10 on "restocking fees" and returns.
So about a third of what originally paid!

When you do get your incomplete refund back... it will take about a month. Customer services will not help you with addresses and additional information, just pass you to their supervisor who repeats the same things...

Without a shadow of a doubt, the worst company I have ever dealt with.

Avoid like the plague!

31 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ok to be completely honest with you

Ok to be completely honest with you i wasn’t sure of this website and company. The fact it’s a uk based website and the good are shipped from the USA. I brought a sports team shower curtain and the price was good didn’t understand why the tracking number I was giving was showing me the USA but they said it would be here by a certain date and bobs your uncle it was here on that date. It’s a good enough company would I return to them in the future well who knows

20 september 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking service

Shocking service. Ordered online and paid £8.99 for delivery specifically between 11th-13th June as I was needing for holiday on 14th. Contacted them today only to be told it had not been shipped yet and I was 3 minutes late in placing order and they could not uphold the delivery time. It is now a day and a half before I go away with no outfit and £50 out of pocket until it gets refunded! Ridiculous!

12 juni 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company :-)

I was wary about using this company after reading the reviews, but went ahead and risked buying my daughters Overwatch hoodie as I couldn't find her size anywhere else! Can't fault this company at all! Easy ordering process, clear information in the delivery FAQ about customs charges etc (no extra charges were incurred with my shipment to the UK). Item arrived about 3 days after ordering, and is perfect!
Would definitely recommend :-)
Em

26 mars 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid avoid avoid

Avoid avoid avoid. I ordered an item that never arrived. When asking about it the reply was "be patient". Now almost 3 months later the package was returned to the sender and when I asked for a refund they deducted all the shipping costs from the final sum. They said I should have investigated about the package myself as there was a secondary tracking number that was more up to date on the current location of my package. When trying to get through to customer service you only reach these outsourced Indian workers with fake western names who reaf scripted replies to you. Bs company. I'm gutted, because the package was supposed to be my girlfriends x-mas gift.

7 februari 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Items are not shipped from the UK

Items are not shipped from the UK despite it being a .co.uk address we were stung with £12.50 of import charges, and if we refused the items, it would cost us £13 to send them back. Customer services are useless and for care that it states nothing about import charges on the website

20 oktober 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not all items are shipped from UK – beware import charges

When you order an item with .co.uk in its web address, you might expect the items you've ordered to be shipped from the UK. But that's not the case with FUN...

I ordered two items from the website – which were shipped from the US, and I got hit with an outrageous and unreasonable import fee.

Be careful if you order from Fun.co.uk. There is a rollover on the order page which is incredibly easy to miss, which highlights any additional charges. The website does nothing to draw your attention to this – and as all the product prices are in GBP, it's not something you'd expect to have to worry about – but you'll feel angry and cheated if you don't make sure to check this 'hidden' information before ordering.

9 augusti 2017
Omdöme utan inbjudan

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