Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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7 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
UNDER NO CIRCUMSTANCE MAKE A PURCHASE.
It is a scam where they take your money, email an order confirmation and then no goods are delivered and no support messages or calls are answered.
I have reported this business as fraudulent to Report Fraud
I would give no stars if I could. Ordered a pair of trainers which have never arrived after a month. No updates, no tracking, no response whatsoever from customer service. Scam website. Don’t waste your money!
Never received the item after 2 months.
And Communication stopped when I tried to cancel the order.
Ordered over 2 weeks ago and still no tracking information or anything to say it has been dispatched.
I tried emailing customer services - no response. Tried calling the telephone number and this goes straight to voicemail. I’m convinced it is a scam/fake company. I have put a claim in against them so will hopefully get my money back. Lesson learnt, If the price looks too good to be true, it probably is.
I have contacted the customer service and have received nothing back I ordered a week ago and absolutely nothing
I am extremely disappointed with the service I have received from this company and would strongly advise others to avoid purchasing from them.
I ordered a pair of trainers for my son’s birthday with the expectation of next working day delivery. Nearly two weeks later, I am still waiting for the item to arrive. From the outset, there was no tracking information available for the order, which is entirely unacceptable for an online retailer.
When I contacted customer services for assistance, it took three days to receive any response at all. I was then informed that the item had supposedly been dispatched, but that their tracking system was “down.” That explanation was given almost a week ago, and despite multiple follow-up emails and replies from myself, I have received no further communication whatsoever.
The lack of professionalism, accountability, and basic customer care from this company is appalling. These trainers were intended as a birthday present for my son, and due to this company’s incompetence and complete failure to communicate, I was left having to disappoint him on his birthday. Still not have received.
I would strongly recommend that nobody purchases from this company under any circumstances. Their customer service is among the worst I have ever experienced.
I placed an order for the Grimm’s Mosaic Pastel (36 piece) on 4th March 2026. However, as of today, 14th March, I still have not received my parcel and there has been no update regarding the delivery. I am extremely disappointed and quite shocked by the lack of communication.
I contacted customer service to ask about the status of my order, but I have not received any response at all. It is very frustrating to spend money on an item and then be left completely in the dark with no information about when, or if, the order will arrive.
I expected a much higher level of customer service and communication. At the very least, I would have expected an update, a tracking number, or a response to my enquiry. Unfortunately, this has not been the case. Based on my experience so far, I would be very hesitant to order from this company again.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
