FRESHLY FERMENTED LTD Omdömen 

4 645
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Cannot recommend Freshly Fermented highly enough. The products are really well packaged and presented, their delivery times are fantastic and, for or a first time user, their guides ar... Se mer

Betygsatt 5 av 5 stjärnor

Can highly recommend Freshly Fermented for both the quality of their products and speed of delivery . Beautiful packaged and very clear instructions to how to get your ferment going and to look afte... Se mer

Betygsatt 5 av 5 stjärnor

Got some bottles of kefir to drink while my own kefir is brewing. (I’ve had the kefir grains before which are excellent and easy to grow.) This cows milk kefir is soooo alive!! It fizzes out of the b... Se mer

Betygsatt 5 av 5 stjärnor

Re freshlyfermented.co.uk, Organic Water Kefir Grains - 60g (makes 1.5 Litres). These grains are good quality. They arrived fairly quickly. The instructions that were sent with them are compre... Se mer

Företagsinformation

  1. Hälsokostbutik
  2. Fitness och näringslära

Skrivet av företaget

Freshly Fermented offer organic & vegan friendly fermented food cultures we lovingly care for. All cultures are UKAS Lab tested for safety. We offer free shipping on any order. Purchase from our fully secure website. We accept Credit or Debit card via WorldPay, Paypal and direct UK Banks Transfers. We ship to the UK for free. We also offer European shipping with full tracking.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(4 645)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Makes very tasty kefir milk

Tasty, quality, best kefir grains and quality packaging.

I have been making kefir for the last 10 years. I have bought from many places like eBay but what I found that kefir was not as tasty as this and the packaging was cheap and not hygienic. I would always buy from Freshly fermented.

After I had received the grains I had washed them 5 times then followed their instructions. It's now 3 weeks and they have grown from just 5g to 100g that I have to give them to friends. I also put lemon peel in the second ferment this makes the kefir even more tastier. My second ferment is done when I see 1 cm of whey (liquid) at the bottom between 6-10 hours depending how hot is the weather.

4 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service

Awful customer service. I paid for some greek yoghurt starter along with other products at the begining of this month. when my package arrived it was missing and they had sent an incorrect item. I informed them and they requested I send the incorrect item back.
I have been informed they are withholding the product I have paid for and have a receipt for until I find the time to post back the incorrect item they sent me, worth approximately £3 when what I ordered is approximately £9.50.
So according to them I am to miss out and do not have the right to what I paid for until I correct their issue.
Do not waste your time ordering, they will mess up and you will suffer.

26 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Damaged scoby from delivery person and can’t get a replacement

I ordered a 1 litre SCOBY from the freshly fermented Amazon shop yesterday (because for some reason the actual website was not letting me go on) it arrived today and all the liquid is leaking out of the bag because the delivery man damaged it by shoving it through the letterbox even though someone was in. It clearly wasn’t in appropriate packaging. I have tried to register a replacement via Amazon a few times but keep getting a message saying this item isn’t eligible. How is a damaged item (damaged by Amazon) not eligible for replacement?! If someone can contact me and resolve this I will happily remove this review however I have felt I have to resort to this because I don’t know what else to do. I feel I paid a decent amount for this product and the delivery and now it is unusable!

5 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super happy with my milk kefir grains

Super happy with my milk kefir grains. They arrived speedily and securely packed.
I was rather nervous about the start of the fermentation process, but Dave from Customer Services was always quick to respond to my queries, and my milk kefir is now happily settled and producing lots of yummy kefir.

15 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very pleased

I found the information provided prior to buying grains and how to work with them really useful and they arrived promptly and are working really well.

2 april 2023
Betygsatt 2 av 5 stjärnor

Dead starter.

I ordered the Alaskan sourdough starter. Followed the feed and care instructions for over a month. It never activated, I was unable to use it. I'm giving it two stars instead of one because I haven't tried the yogurt cultures yet and want to give it the benefit of the doubt.

21 mars 2023
Betygsatt 4 av 5 stjärnor

Repeat order...

Repeat order of the best Kombucha out there. Wonderful stuff and would have given 5 stars. However I ordered on 26 April 2023 and it didn't arrive until 11th May! 15 days is not really acceptable and we had ran out of Kombucha the week before. Must do better.

25 april 2023
Logotyp för FRESHLY FERMENTED LTD

Svar från FRESHLY FERMENTED LTD

Hi, sorry to hear you were not happy with the delivery times of your order. We are a small business and have recently had a spurt of Covid in the team meaning we have had low levels of staff, and what staff we did have have been working many extra hours to catch up. I understand this isn't acceptable as a business but it is not our usual turnaround of orders. I hope you accept our apologies.
Regards
Kirsty
Freshly Fermented Despatch

Betygsatt 5 av 5 stjärnor

My first ‘boocha’

This was the first time I’d made my own Kombucha. The ‘Freshly Fermented’ kit had clear easy to follow instruction with a link to a very good video. Minimum ingredients are required and an absolute beginner can can make their own tasty ‘boocha’ in 10 days.

6 mars 2023
Betygsatt 2 av 5 stjärnor

Problem with contacting the seller

I loved your products. However, the last sourdough I bought was not ok. I couldn't grow it. Tried many things but it just went stale after a few days of trying. I know that these things happen but the problem is I tried to contact you but didn't have any response from you. :(

23 februari 2023

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