Freja Bone Broth Omdömen 

242
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Me and my family have been using the chocolate, strawberry, vanilla and plain powders for over a year. The kids love their chocolate and cacao hot chocolates and I use the plain in their pancakes t... Se mer

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Betygsatt 1 av 5 stjärnor

Always loved the cartons fantastic product, thought I would try the concentrated version. It's nothing like the cartons doesn't give you that warming feeling and really salty. Really gutted and does... Se mer

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Betygsatt 5 av 5 stjärnor

Got the vanilla flavour collagen protein blend. Tastes really good without a hint of broth flavour. Was going to use it to add to my morning coffee but it tastes so good, I just have it on its own. H... Se mer

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Betygsatt 5 av 5 stjärnor

Freja Bone Broth! Well what can i say, an excellent online experience with this great company. Excellent customer support from Evie, such a wonderful and kind person. I purchased a product which if I’... Se mer

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Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

242 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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4,3

Alla omdömen

(242)

139 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

I loved their unflavoured bone broth…

I loved their unflavoured bone broth shake, until I’ve found that recently, when I went to purchase more that they’ve changed the recipe! Why change something that doesn’t need to be changed because now, with the added coconut sugar, it isn’t neutral anymore! And with considerably less collagen & protein. If it ain’t broke, don’t fix it! Please change it back!

**in response to Freja’s reply, I did try what was recommended & it was terrible, not the same at all, didn’t mix as well as the original bone broth shake & so, they gave me a refund.

Thanks ☺️**

11 augusti 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Jo,

Thank you for sharing your feedback.

We adjusted the recipe of the Plain Shake so it’s more in line with the rest of the range, but we understand that for some, the original formula was exactly what they were looking for.

If your main goal is to get the highest collagen and protein per scoop without added sweetness, our Unflavoured Bone Broth Protein is the closest match to the original Unflavoured Shake - definitely worth giving it a try 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Absolutely love their bone broths

Absolutely love their bone broths. Good ingredients, no nasties. Also, their customer service is excellent. Very happy customer

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Debra,

Thanks for the lovely review - happy I could help 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Excellent customer service…

If broth is as good as company service they fully deserve their ratings! I had to change delivery address after ordering for my daughter and even though it was already en route they arranged the change with carrier.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Katherine,

Thanks for the review! So pleased we could help - I hope your daughter loves the broths 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

This is a great product.

This is a great product.
The quality is superb at a reasonable price and the customer service is excellent. We are in our 70s and add bone broth for health to just about anything! Tastes delicious and doing us good.

29 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Deborah,

Thanks for the lovely review! So pleased our products are helping you feel healthy and happy 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Wonderful products and really good…

Wonderful products and really good customer service. Would have taken a star off due to having a small problem with a subscription once, but the customer service was so good I felt that they earned it back.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Max,

Thanks for your great review - glad we could turn things around for you 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Freja’s customer service

Freja’s customer service, especially from Evie, has been fantastic. She’s an absolute credit to the team. Thank you so much for your help, Evie!

I love having a cup of bone broth in the morning with my breakfast—it’s warm, comforting, and a great way to start the day.

15 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

Thank you very much for leaving a review! We’ll be sure to pass this on to Evie 😊

We’re so glad to hear you’re enjoying your morning broth ritual!

Thanks again!
Team Freja

Betygsatt 5 av 5 stjärnor

Best decision i made

I'm a healthy conscious eater, I make my own bone broth, run & do reformer pilates. Adding the Freja smoothie to my morning routine has made the BIGGEST difference to my gut health and over all wellbeing. It has been the most significant and successful addition / change i've made. I love it, LOVE the taste and genuinely miss it when I don't have it. Don't hesitate, sign up to a subscription and get gulping. You wont regret it!!!

10 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Lucy,

Thanks so much for your lovely review. We’re so glad the shake has found its place in your morning routine.

It means a lot to hear it's become such a positive part of your day, and has made a huge difference to your gut health and overall wellbeing. Thanks again for sharing and for being part of the Freja community.

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

I love it

i love this bone broth powder....its an easy delicious way get collagen,,,very good in coffee or other milky drinks. and very pure and natural.

4 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Kiara,

Thanks for much for your review - we really appreciate the support. So pleased you're enjoying the powder 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Not only are the products fabulous

Not only are the products fabulous, the customer service is superb too.

I've been using the Bone Broth for over a year. In the run up to major surgery and recovery. It is essential for the assistance of collagen and soft tissue healing.

And, I use the chocolate protein shake on a daily basis to kick start my day with a good protein hit.

As someone who is lactose intolerant, I've searched for years for a good protein powder and I can hands down say this is the best! Whilst not as high in protein as some of the others, it is by far the tastiest chocolatey heaven! It's not grainy and it's great for my gut too.

1 juli 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Claire,

Thanks so much for your review - it means a lot.

We’re really glad our Bone Broth and Chocolate Shake have been a helpful part of your routine, especially around your surgery and recovery. So pleased you've found a dairy free protein powder that's gentle on your gut 😊

Thanks again!

Evie,
Team Freja

Betygsatt 2 av 5 stjärnor

Did not enjoy product

Did not enjoy product

24 juni 2025
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

I am sorry to hear you did not enjoy the product you tried. If you ever need help trying a different product, please reach out to our customer service team!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great company

Fast and efficient ordering and delivery.

Very pleasant taste and easy to mix protein shake.

24 juni 2025
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Michael,

Thank you for the lovely review 😌

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Freja has become a staple in my…

Freja has become a staple in my household, I introduce my boyfriend, mother, and friend to it. It’s natural ingredients have helped me live a healthy lifestyle as someone who previously struggled with gut issues I can’t express how refreshing it is to have something delicious helpful and useful that won’t upset my stomach. Their customer service is friendly helpful and answers very professional and quickly. A special thanks to Evie who helped me out with my subscription.

30 juni 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Ellen,

Thank you so much for sharing this - it means a lot!

We're thrilled to hear Freja has become a part of your routine, and that it's helping you feel your best without upsetting your gut 🙌

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Brilliant product and fadt delivery

Brilliant product and fadt delivery. I am very happy and will purchase again very soon!

23 juni 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Lisa,

Thank you very much for the review! We're so pleased you're enjoying the products 😊

Evie,
Team Freja

Betygsatt 1 av 5 stjärnor

Problems with delivery

Problems with delivery
Every time I order from this company I have to chase them to find out where my item is . They say they have depatvjed but that haven’t .
I like the products but it’s so much hassle when you don’t have time
Really annoying!

25 juni 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Emma,

Thanks for your feedback, and I’m really sorry for the delivery issues. I’ve replied to your email and arranged a replacement for you.

We know how frustrating courier delays can be and are actively reviewing our processes to improve this. Appreciate your patience and glad to hear you’re enjoying the products.

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Fast response

When I saw there was no phone no. I thought no, not another email and expected slow reply…I was wrong came back really fast and very helpful.
Didn’t realise they did other products as I got my broth from Waitrose, so looking at other reviews on here going to check out the protein powders and shakes.
Feeling optimistic.

20 juni 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Angela,

Thanks so much for the review!
We really appreciate you taking the time to leave a review. Hope you find something new to enjoy 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Exceeded my expectations!

Exceeded my expectations! Customer service is the best I've experienced in a while. I had a special request that was fulfilled easily. Delivery was quick too which I wasn't expecting at all. The quality of the products are top notch. I ordered the Bone Broth Starter Bundle, the mug and tea towel are gorgeous, excellent quality and look amazing in my kitchen. The little 'fun suggestion' (recipe) book is great, I will definitely be trying these and tweaking to my dietary preference.
100% recommend!
THANK YOU FREJA!

3 juni 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Donna,

Thank you so much for your kind words! We’re really glad the Bone Broth Starter Bundle (and the extras!) hit the mark. We hope the recipe booklet offers some helpful ideas to make the most of it, in whatever way suits your routine.

Thanks again for letting Freja be part of your kitchen 😌

Evie,
Team Freja

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