Freja Bone Broth Omdömen 

242
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Me and my family have been using the chocolate, strawberry, vanilla and plain powders for over a year. The kids love their chocolate and cacao hot chocolates and I use the plain in their pancakes t... Se mer

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Betygsatt 1 av 5 stjärnor

Always loved the cartons fantastic product, thought I would try the concentrated version. It's nothing like the cartons doesn't give you that warming feeling and really salty. Really gutted and does... Se mer

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Betygsatt 5 av 5 stjärnor

Got the vanilla flavour collagen protein blend. Tastes really good without a hint of broth flavour. Was going to use it to add to my morning coffee but it tastes so good, I just have it on its own. H... Se mer

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Betygsatt 5 av 5 stjärnor

Freja Bone Broth! Well what can i say, an excellent online experience with this great company. Excellent customer support from Evie, such a wonderful and kind person. I purchased a product which if I’... Se mer

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Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

242 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(242)

139 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent products great customer…

Excellent products great customer service.

17 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Seh,

Thanks for your kind feedback - so pleased I could help!

Evie,
Team Freja

Betygsatt 1 av 5 stjärnor

Dreadful

Dreadful. Used it as a base for leek and potato soup. We both had 2 mouthfuls. That was enough.
Can't get rid of the aftertaste. Waste of quality potatoes and leeks.

16 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Jacquie,

I am sorry to hear you did not enjoy our products. We'd love to make this right for you. Please reach out to our customer service team at: hello@frejafoods.com

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

helpful and efficient

The service team were really helpful and efficient at sorting out our order. Products are always delicious and super healthy, just what I’m after for my family

12 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

Thank you for your kind words! So pleased we could help you 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. A caring company that isn't taking advantage of their customers.

9 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Nana,

Thank you for your kind words and support!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great Company

Excellent company to deal with. Unfortunately their product wasn’t for me, and they refunded my money, no quibble. How companies SHOULD be run!

11 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Elizabeth,

Thank you for your review! So pleased we could sort this out for you 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Lovely product and excellent customer service

I love these products. I have a subscription for the chicken bone broth, it’s delicious and I’ve noticed improvements in my hair, skin and joints since I’ve included bone broth in my daily routine. Customer service is also excellent.

10 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Hayley,

Thank you for the kind words on our products and customer service! So pleased bone broth has become apart of your daily routine 🙌

Evie,
Team Freja

Betygsatt 1 av 5 stjärnor

First time buyer - chicken powder - Very bad smell, hard to drink.

First time buyer. I bought the chicken powder as at the time the beef one was out of stock which I would of favoured.

I have to honestly say it's extremely difficult to drink. The smell is so so strong, and it nearly makes me bork trying to drink it as the smell is so bad.

Not sure if I've had a bad batch as I read other reviews and people are positive about it.
The powder is not clear either, more like a yellowy colour, which is misleading as online all the images portray it as been more off a clear consistency. So I'd say that's false, well it is with the powder version anyway.

So I'm really struggling to even use this product.

I do want to try the beef product, but after this experience I would favour trying the cartons as opposed to the powder.

9 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

Thanks for your honest feedback and we’re sorry this one didn’t work for you.

Our Chicken Bone Broth Protein isn’t designed to be sipped on its own, but added to recipes as a way to boost protein, collagen and amino acids. The smell and colour can be quite strong when mixed with just water, so we usually recommend blending it into soups, stews or savoury meals.

Please do reach out to our customer care team at hello@frejafoods.com - we’d love to help improve your experience.

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Products are excellent and have really…

Products are excellent and have really helped in the care of my dad in his recovery from his knee replacement surgery.
Excellent customer service in their quick response to a refund request when a blip occurred on a discount code offered.
The website could be clearer on the full range of products options available and I’d love to have a more simple way of building my own bundle choices.
Turkey broth shouldn’t just be for Christmas!
Otherwise very happy customer. Thank you Freja

1 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Liz,

Thank you so much for your lovely review! We’re really glad our products have supported your Dad’s recovery, and that our team could quickly sort the refund issue.

Your feedback on the website and bundle options is greatly appreciated - we’re working on making things clearer and easier to use. We're so pleased you're enjoying the Turkey Bone Broth also!

Thanks again for your support. We’re always here if you need anything.

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great products

Great products, I drink the instant bone broth every day, great protein & health benefits & tastes delicious!
I have subscribed for months and love it.
Only thing I would change is more management of subscriptions online, but the customer service is quick and helpful!

4 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Alexa,

Thanks for your lovely review! It's great to hear bone broth has become apart of your daily routine!

Our new subscription portal will be live within a few weeks making managing your subscriptions easier! Glad I could help in the meantime 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Love the brand 🤍

Love the products and when I needed to reach out to their customer support, they delivered a 10/10 service 🤍

Definitely recommend Freja :)

4 december 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Shane,

Thank you for your kind review! So pleased I could help ☺️

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Good value and quality

Good value and quality. I have started using these at work for a tasty easy lunch while I keep working ..lovely customer service too thank you

24 november 2025
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Caroline,

Thank you for the lovely review - we really appreciate your support and are so glad you're enjoying the bone broth at work!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Quick and easy from order to dispatch…

Quick and easy from order to dispatch and delivery. This is now part of my staple diet, for bone health.

24 november 2025
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Rosemary,

Thanks for the lovely review! We're so pleased bone broth has become a staple in your diet!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

My experience of Freja has been…5 star!

My experience of Freja has been fantastic. Unfortunately the broth wasn't for me but the customer service was absolutely amazing! I would highly recommend this company.

27 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

Thank you for the kind review! We're so pleased your experience with us has been so positive 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great product and amazing taste

Great product and amazing taste. I love the convenience of the boxed stock which stores in the fridge door.

4 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi there,

Thanks for the lovely review! We're so pleased you're enjoying the convince of the bone broth 🙌

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

I started drinking bone broth around a…

I started drinking bone broth around a month ago and absolutely love the taste and the health benefits! The chicken Ramen and the original chicken is particularly my favourite.
I would / have recommended this product to family and friends and I always look forward to a cup of it!

26 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Bryony,

Thanks for the amazing review! So pleased you're enjoying the bone broth and are recommending it to family and friends 🙌

The Chicken Ramen is a firm favourite in the team too!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great service and excellent product ⭐️⭐️⭐️⭐️⭐️

The product itself is fab, I have the instant broth sachets on subscription and needed to amend it, Evie from customer services was super helpful, quick to respond and courteous.

25 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Jane,

Thank you for your lovely feedback! We really appreciate your support and I'm so glad I could help 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Great products and the best customer…

Great products and the best customer service, you actually speak to a human with a real response rather than an automated reply. I Emailed and had a very quick response and solution to an incorrect address on my order, all sorted immediately. Thank you

24 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Kelly,

Thank you for your lovely review! I am so pleased I could sort your delivery issue for you quickly 😊

Enjoy the bone broths!

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Thank you so much for the high quality…

Thank you so much for the high quality of the product and for your excellent customer care!

11 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Verona,

Thank you very much for your review! So pleased we could help you 😊

Evie,
Team Freja

Betygsatt 5 av 5 stjärnor

Brilliant customer service.

I love the Freja products, they are so nutritious and tasty. Their communication and customer service is brilliant. Thank you Freja.

19 november 2025
Omdöme utan inbjudan
Logotyp för Freja Bone Broth

Svar från Freja Bone Broth

Hi Sarah,

Thank you very much for your kind words and support 😊

Evie,
Team Freja

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