Need renew one paid domain they close my support tickets without answers. Called to the office and the customer care agent told me that they will contact me later....
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Le pire registrar du marché ! 12 mails depuis trois semaines sans aucune réponse, des tickets ouverts sans réponses également par mon bureau d'enregistrement. Rien, nada, morne plaine... Domaines bl... Se mer
Ridocolo. 5 anni di dominio pagato e ad appena un anno i glue record non sono più presenti, il loro sistema dns integrato totalmente fallimentare. IL SERVIZIO ASSISTENZA CLIENTI INESISTENTE!!!!!... Se mer
Freedom is awesome. And the best provider at their time, now there is only few random people may b 5 person total in organization. They don't earn any profit from domains. They also not up... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Freenom is a free domain provider whose aim is to bring people online and help countries develop their digital economy.
Kontaktuppgifter
1016 DT, Amsterdam, Nederländerna
- freenom.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First it was great, but then...
First I thought: wow free domain names, nice! But after using it for a year I found out that it was bad.
First of all: The website is awfully slow. It sometimes takes up to 10 minutes to load their homepage.
Second thing: I can't even manage my domain names. As soon as I try to log in, it just keeps on loading for 10 minutes and then gives me the message that the site doesn't work.
Third thing: I can't even use nameservers, which means that the whole thing basically is useless.
If you want to give people domain names/sell them, at least make sure you have a website that works. 1 star!!!
No available free domain names.
No free domain names actually available. Just a lie to get you to their list of costly ones. Typed in strings of random letters up to 50 long, still not available.
Can't say I'm surprised.
I have some good reputation domain free…
I have some good reputation domain free here, they giving it free and i kept it. Thanks
2 Years No Refunds
On September 30, 2020, I bought a 5-year .ml domain name for 6.87 euro from you. 10 seconds after ordering, your system canceled my order and when I requested support, they completely closed my account. I have been waiting for a refund for 2 years but still no result.
I opened a complaint about you to Turkey's largest complaint registration website (sikayetvar.com) and it was viewed by thousands of people. I don't want money from you anymore, but I will make negative comments about you and your company on all technology sharing sites in Turkey.
Their website is painfully slow
Their website is painfully slow. It was a real stuggle to renew my domain name today as their server kept returning this error message: "504 Gateway Time-out"
They don't renew even paid domains
I have paid with credit card but they just steal my money and don't renew my domain. They don't answer on emails, open tickets and so on. They just locked the domain for transfer, what is illegal, because you have right (according ICANN) to transfer your domain even in AutoRenew period. You have no any control of your domain from their site, when they decide to steal it.
Scam and fake
Scam and fake, everytime you try to get a domain it says technical error or recaptcha failed or just any error, it's just fake.
It does what its supposed to do.
I originally rated this company as being the worst domain providers out there. I still don't think they are anything wonderful, however my main issue with Freenom was with them selling my free domain at checkout. I soon come to realize that them selling my domain was not permanent just a *Deterrence* for other people not to buy my domain out from under me mainly because it had so much activity on it. Still confusing though since I received the domains receipt just not the actual domain. Finally I was able to get my domain back to where I can use it. If you have trouble with your free domain in that regards its probably likely you've been canceling and starting the same domain a lot. I just wish Freenom was a bit more transparent on its issues. Aside from that however you can really tell they need to work on there infrastructure a bit the website looks slightly dated and the DNS management is a bit worse for wear. Other than that it works and if you absolutely hate their DNS management you can just go to Cloudflare and use their tools for the domain which are much better.
It's a scam.
It's a scam.
Don't buy/acquire a domain there. It's not yours, they will demand a ransom to get it back.
There are better choices than freenom.
In fact, I do now believe that every other domain registrar is a better choice.
After being a customer for decades and after several failed renewals i've finally had it with their way of doing business.
Firstly, technically, their DNS infrastructure is down more than up. DO NOT build anything commercial upon a domain hosted by freenom. I only had a few non critical domains with them so no big deal.
secondly, their customer service is ran by a division of 10 year olds. It takes weeks to get a reply, if you try to ping them through their ticket system they will move your ticket to last in queue again without response. I actually have that in writing from their "customer service". When you get a response then it is somehow your fault their their dns, invoicing, cc processor, renewal or whatever is not working.
What broke the camels back was last renewal. There is always problem with renewals. So to mitigate this, I opted to activate automatic renewal with credit card last year. And guess what.. It did not work. They do not send you any notification that something is wrong, they do not send an invoice either. They just disables the domains on expiration day. Which is fine and normal practice for most registrars. But most registrars also puts the domain on hold for a number of weeks to see if customer reaches out to get things sorted and back online.
Freenom has its own idea how this should work. Silence, and then release the domains back as free to register for anyone on the expiration day. Again without notifying current owner.
Customer service response, after the obligatory one week queue time, is the middle finger, register the domains again if they are available. not our problem.
If you dont know the business owner personally and really really want to give him the business, then trust me, there are much better options out there than freenom.
Worst service ever
My domain name expired and I didn't get any notification about it. Even though when I registered it for the first time it was a free domain, now they are charging me for it and the worst thing is, my website is down for days and I didn't know about. This might happen again so I won't be using this service any longer. I'm not recommending any of their products.
I Can not delete my account plss delete…
I Can not delete my account plss delete it
Crap support means losing business
For some time I had all my domains hosted with Freenom but unfortunately due to not reacting to any support ticket it is clear that Freenom is absolutely not the company you want, well at least me, to register the domain names. Lack of support means that you do not care about clients and for that I have moved all my domains except for one which I wanted to move before expiration but it took Freenom too long to approve and now the domain is in limbo. For other domain registration masters, do not use Freenom, look for better alternatives that are just as cheap as Freenom.
Really free domains, and good website
I dont know what others talk about but for me freenom works, for better protection i use cloudflare and its all good
Scammers
Its just a scam. When I registered they stopped me from being able to get domains.
Warning, stay away from Freenom.
Had some .tk domains here for many years, but suddenly one of them has expired without getting any notification e-mail like I have before. Tried to contact support, got no answer, but all my other domains was set to status "Fraud". Seems more like the whole Freenom service is fraud if you ask me. Don't recommend this service to anyone, at least don't use it to anything important, as you never know when the domain suddenly stop working without any reason.
I can confirm this is a scam
I can confirm this is a scam. Domain names are fake and not owned by you.
Complete scam!
Domains that are doing well are blocked for no reason, support does not respond. Never use it! Get a real domain for $1/year at Namecheap instead (not sponsored). The customer support there is much better. In my experience, they (Namecheap) respond within less than an hour and are very knowledgeable (I contacted them 2 times). Freenom support on the other hand doesn't even write back. The blocked domains are now used for advertising purposes to trap my site visitors into expensive contracts. Do NOT get a domain there. It is a total scam!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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