Need renew one paid domain they close my support tickets without answers. Called to the office and the customer care agent told me that they will contact me later....
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Le pire registrar du marché ! 12 mails depuis trois semaines sans aucune réponse, des tickets ouverts sans réponses également par mon bureau d'enregistrement. Rien, nada, morne plaine... Domaines bl... Se mer
Ridocolo. 5 anni di dominio pagato e ad appena un anno i glue record non sono più presenti, il loro sistema dns integrato totalmente fallimentare. IL SERVIZIO ASSISTENZA CLIENTI INESISTENTE!!!!!... Se mer
Freedom is awesome. And the best provider at their time, now there is only few random people may b 5 person total in organization. They don't earn any profit from domains. They also not up... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Freenom is a free domain provider whose aim is to bring people online and help countries develop their digital economy.
Kontaktuppgifter
1016 DT, Amsterdam, Nederländerna
- freenom.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DONT
DONT - they lock your domain unable for review customer service never gets back to solve this loop. I've had this issue for MONTHS
Registrierung nicht möglich
Registrierung nicht möglich. Egal was man als Domainname eingibt heißt es nicht verfügbar. Kann ich gar nicht glauben, auch bei sinnlosen Quatsch kommt das raus.
New Domain registration
Why the issue to get a free domain not yet fixed..Is there any alternative to get a free domain??
The worst company for domain name…
Is the worst company for domain name registration.
They stole one of my .nl domains, the domain was automatically renewed and they never changed the status.
I've opened support tickets and they don't answer them, I've sent them emails and they've never answered them.
Fortunately I've already transferred all my domain names out of that company.
Everythig claimed
It says all domains are claimed like even the ones that are 1/100000000000000000000000 to be randomly claimed.
Hosting refers to the practice of…
Hosting refers to the practice of providing space on a server to store and serve websites, applications, or other digital content. There are different types of hosting services available, including shared hosting, VPS hosting, dedicated hosting, and cloud hosting. Factors to consider when choosing a hosting provider include uptime guarantees, security features, customer support, pricing, and resource requirements.
This company is just one big scam
This company is just one big scam. I paid to renew a .nl domain, but they did not renew it. Their system shows that I paid, but still sends me e-mails that I should renew it.
And they don't answer support tickets. When you call them, they say that it's the wrong department and they will 'ask someone to call you back'.
@Freenom if you read this, please answer on ticket #715254
Vanished domain, no support
This is the worst experience I ever encounter.
I log in to check my domain, it completely vanished in the domains list.
Opened a ticket, but still not got any response for more than a week now.
Is this registrar still in operation?
If you're looking any paid domain, please do not use this one, choose other instead.
Customer support is basically non-existent, please think before choosing.
Complete SCAM, do not use.
This site is a complete scam. I have had 5 - 6 domains registered with them, and all my domains vanished sometime this week. I am also unable to register new domains now. They are a complete scam. Do not use.
Not worth saving 5 bucks over
I was happy with it when I created my domain a year ago. Until around a week ago my domain just vanished without a trace from my Freenom account, the domain itself is completely nonfunctional, and support is dead silent. So much for trying to save 5 bucks a year from a domain... Avoid.
I got a free domain from this website…
I got a free domain from this website and I have had no issues with it at all. i have my domain for about 8 months now it is still working fine but I did try to register a new domain today but you can't anymore. some sort of issue but not sure what it is
Freenom services opeens onbetrouwbaar na 5 jaar!
Freenom onbetrouwbare partner!
Mijn .nl domeinnaam door hun eigen fout week offline geweest. Vele malen gebeld, email en support tickets aangemaakt: hielp allemaal niet. Uiteindelijk nog weer gebeld en was aardig boos en gaf aan dat ik morgen langs zou komen daar ik geen reactie krijg en nu hopeloos ben: ontvang geen zakelijke emails meer, website offline, etc. Volgende ochtend probleem pas verholpen...
Probleem zit 'm vooral in .NL domeinen bij Freenom, andere tot nu toe probleemloos.
Ben bezig alle domeinen weg te halen nu bij Freenom daar waar mogelijk, kan geen risico meer nemen. Gebruik Freenom vanaf 2017 en sinds ongeveer november 2022 is het verschrikkelijk geworden. Erg jammer, ik sta achter Freenom's visie. Echter op deze manier onbetrouwbaar en ongeschikt.
Supports and Protects Scammers and Spammers
This company protects scammers and spammers abusing their domains. We tried submitting domains being used by russian spammers and scammers spamming comments and posts asking for personally identifiable information, phising or spamming links that redirect to porn sites that try to inject malicious scripts to no avail. All people said the address abuse at freenom is fake. We tried submitting takedown notices to that address and the only reply we've got is a confirmation from Zendesk and no other further reply. The same thing goes for the address copyright at freenom. The company didn't take down any of those reported domains and the scammers and spammers are still free abusing their domains now.
I don't know if Netherlands allows scamming, spamming and phising, but if this company is in my country, my government would have closed it years ago.
Avoid at all costs
This is one of the worst domain registrar websites I have used. While yes, the free domains are nice, the registrations and domain editor frequently go down for sometimes months at a time. Customer support is basically non-existent and I never get any support.
Do not buy or use this service.
Use another one.
Don't EVER use their domains again.
Freenom is the WORST domain hosting ever. They sold my domain to porn sites. If I could give them 0 stars, I would.
STAY AWAY from Freenom - OpenTLD B.V.! THIS COMPANY IS SCAM!
STAY AWAY from Freenom - OpenTLD B.V.!
THIS COMPANY IS SCAM!
If you value your business and you don't want to lose your domain names, think twice before you get lured in by their low prices.
When something is too good to be true, it's NOT!
We are a digital agency [ AR-media.net ]
representing domain name proxy services for our customers, among other web services that we provide.
We used to own and manage (as proxies) hundreds of paid domain names registered with Freenom - OpenTLD B.V. They used to have good prices for most TLDs (they still have) and we did the mistake to get in business with them, we didn't know better! Lesson learned!
Basically, besides their service not working properly and many problems occurring all the time, they almost never answer to phone-calls or tickets, or support emails, their support is practically non existent. When they DO answer, they have a very bad attitude and they remove or cancel your ticket, just like that. They even blocked our account from paying them to renew our domain names, or even to be able to manage them and transfer them away.
After several months of very hard work and legal actions we saved most of our domain names and transferred them over to other registrars,
but we did lose a few valuable domain names that Freenom stole from us and they resold to other owners. Obviously we got in trouble and lost customers of our own and got a huge mess in our hands to deal with, our workflow totally shattered, just because of Freenom.
Of course they never refunded any of our payments that they charged us either, but did steal our valuable domain names, which we and our customers never got back.
People be very careful, always take reviews and experiences of other people, seriously,
most probably it will happen to you as well, if you don't pay attention or don't research someone / or a company, before you get in bed with them.
Freenom - OpenTLD is SCAM! Stay away!
Do not do business with them
unbelievable, paying customer for more then 10 years, found out today that my Domain name was deleted from my account. I have auto renewal on, somehow this did not work anymore got no notification or whatever and lost my charity website. after contacting customer service this was the feedback:
"Hi there,
We cannot help you.
You will need to re-register this domain name at a later time, when we re-open registrations. We don't yet know when this will be.
We do send renewal reminders, but we can't guarantee that our users will receive or read them.
Autorenewals can fail for any number of reasons, and because of this, it will always remain the registrant's responsibility to confirm that a domain name has been renewed on time.
Kind regards,
Freenom Support
"
thanks for the support! In other words thanks paying customer not our fault, don't know when, succes!
I hope you go bankrupt soon.
Best regards
DJ
Very shady business, technically unreliable, close to being a scam
This is practically an owner of free TLD on the web. However being registrar it's offering also other payed for TLD. For the payed domains you should walk away immediately from freenom. For the free TLD (.ml,.tk...) there is no choice aside freenom, so as long you can afford to lose your domain at anytime and not get it back you can use their service.
In reality freenom is very shady business, technically unreliable, sneeky in freezing your TLD and then requesting you to pay for it and similar.
Scam
Tried several times with 1level (.com) domains.
DNS management not working, unable to transfer domains. Their control panel returns errors everywhere for everything you do. Random domain deactivation.
There's NO support assistance.
There's a lot better at the same price.
Expired domains cannot be renewed
Expired domains cannot be renewed - have been paying customers for years and customer support cannot do anything about it. Completely ludicrous.
Detta är Trustpilot
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