freemius.com Omdömen 

43
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This platform is such a lifesaver for a solo developer like me. It has helped me monetize my first commercial WordPress plugin. Their features (licensing, cart recovery, and developer APIs) are a real... Se mer

Betygsatt 5 av 5 stjärnor

The Freemius software platform allowed me to serve a free and paid version WordPress plugin. Technical support is amazing and reliable. Any issues I had were solved very quickly.

Betygsatt 1 av 5 stjärnor

ThFreemius Nepal brake the regulations with Credits cards consent payemnt for rebewal, they prevent you from deleting your credit cards information and charge your next year billing forever in a lock... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I requested a refund on April 10th 2026. I never received any reaction, much less a refund. Submitting a contact / customer support request is useless. They don't get back to you and you don't ev... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag
  2. också i
  3. Programvaruförsäljare

Skrivet av företaget

Freemius is a Merchant of Record platform for SaaS, apps, and digital products. It enables developers and software companies to sell globally without handling payments infrastructure, taxes, or compliance. Freemius manages subscriptions, billing, VAT/sales tax, invoicing, and fraud prevention - acting as the legal reseller of your software. Designed for indie developers, SaaS founders, and growing software businesses, Freemius offers fast onboarding, global coverage, and a complete monetization stack—so you can focus on building your product instead of managing operations.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

43 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(43)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Zero upfront costs and great community support

I’ve been using Freemius for my WordPress plugins since 2022 to sell paid add-ons. It handles almost everything for me so I can just focus on plugin development and customer support.

I actually switched from EDD to Freemius because there are no upfront costs. Freemius only takes a cut when I make money, which took a lot of pressure off. Plus, their Slack community is active and really helpful. Highly recommend it to any plugin dev!

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They answered the boring questions — that is why we chose them

We are a small Croatian print shop selling a browser-based imposition tool, and we compared Freemius against another
Merchant of Record before committing.

We sent both the same seven pre-sales questions — the dull ones our accountant needed answered: which entity contracts with us, what exactly the reverse invoice shows, whether an EU VAT number gets reverse charge, what happens to the fees on a refund. Freemius answered all seven the first time and attached a sample reverse invoice. The other provider dodged three of them and said it would decide whether to accept us only after we had built the integration. That settled it.

Since then: verification took two working days, the checkout works, EU reverse charge applied correctly on our first real sale, and the webhooks are documented well enough that our licensing ran end to end without hand-holding. We tested a refund with our own money and it behaved exactly as described.

One honest note: the NET +60 payout schedule was not made clear to us up front — we found it ourselves. When we raised it, support said plainly that they had not communicated it well, instead of explaining it away. That answer is the reason we trust the rest of what they tell us.

Special mention to Laurence in support, who answered everything without a single canned reply.

8 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Support for an Australian Solo Developer

I’m a solo developer in Australia and recently chose Freemius for a new product launch.

Vova and the support team have been responsive, approachable and genuinely helpful whenever I’ve needed assistance. For a solo developer comparing platforms like Freemius, Lemon Squeezy or Creem, having Founder led contact, support and marketing advice makes Freemius a no brainer when it comes to choosing the best Merchant of Record.

1 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Partnering with Freemius saves development time

Partnering with Freemius saves time and hassle when selling your WordPress plugins. Everything is built in when you integrate it with your product, including marketing tools, product stats, seamless checkout/cart integration, customer-friendly account management, developer dashboards, discounts, automatic pro and free-version ZIP deployment, coupons, etc.

So as a developer, you have more time to focus on the software development aspect of your plugins!

15 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Using Freemius for my WordPress plugin business

I've been using Freemius as the Merchant of Record for my WordPress plugin business since the end of 2022. They are handling payments, billing, and subscriptions for me, which meant that I didn't have to create a custom solution for that myself, but can focus on the product. Another main advantage is the automatic tax compliance, especially as handling sales tax and VAT in the European Union can be quite a hassle. Whenever I needed help with some odd request, the support team was always quick and helpful. I definitely don't regret choosing Freemius!

14 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best payment provider for SaaS & WP plugins

Freemius is the best Merchant of Record solution for my WordPress plugin business. It also handles tax compliance and invoices for the customers seamlessly. And it comes with many great built-in features, like, for example, a cart abandonment recovery mechanism. The support is wonderful too.

13 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great platform for selling WordPress & SaaS products 🚀

We've been selling our WordPress plugins and themes through Freemius for years now and it has been an excellent experience.

The licensing system simply works. Activations, renewals, upgrades, subscriptions, all of it runs reliably in the background and we never have to think about it.

The Merchant of Record part is a huge relief too. VAT, invoicing and tax compliance are handled for us, which as a German company selling worldwide saves us a lot of time every month.

We also really appreciate their support. Always friendly and quick to respond whenever we have open questions, and they clearly know the WordPress ecosystem.

Happy customers here, definitely recommended. 👏

13 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience overall

We recently started working with Freemius and have had a very positive experience so far. The onboarding process was smooth, the platform is easy to work with, and the team has been responsive and helpful. Great experience overall.

12 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Makes selling WordPress plugins effortless!

Freemius is a fantastic platform that takes all the headache out of monetizing WordPress plugins and themes. Instead of dealing with the stress of global taxes, recurring subscriptions, and payment gateways, Freemius handles it all automatically as the Merchant of Record. The dashboard is clean, intuitive, and very easy to navigate, making the initial setup process incredibly straightforward. What I appreciate most is their customer support team—they are always fast, responsive, and genuinely helpful whenever you need them. It completely frees up my time so I can just focus on coding and improving my products instead of worrying about administrative tasks and billing infrastructure. Highly recommended for any developer looking for a simple, all-in-one solution to sell their software!

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support and a flexible Merchant of Record

We’ve had a great experience with Freemius. They handle payments, subscriptions, and tax compliance, and their support team is always responsive and helpful.

Recently, we had an immediate cash-flow issue, and their team quickly worked with us on a payout solution. We really appreciated their flexibility and support.

Highly recommended for software businesses looking for a reliable Merchant of Record.

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Communication

I had submitted a support request through Freemius for my OceanWP product and received a reply on the next business day. No delays, completely helpful and responsive. MJ took care of my concerns immediately and provided me with the capability to handle other concerns directly.

Thank you MJ!

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent, effective support!

I received a response to my message within a VERY short time. The technician immediately understood my problem and provided clear instructions on how to resolve it. They also followed up to ensure that everything was well. I'm impressed!

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support from Laurence!!

A huge shoutout to Laurence from the Freemius team! Really appreciate all the hard work you put in. Your dedication to resolving issues is always commendable, and above all, you’re someone we can truly depend on.

It’s great to have people like you by our side as software makers. Cheers! 🙌

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This platform is such a lifesaver for a…

This platform is such a lifesaver for a solo developer like me. It has helped me monetize my first commercial WordPress plugin. Their features (licensing, cart recovery, and developer APIs) are a real deal when it comes to scaling your product. It takes so much effort and automates everything for you so you can focus on improving your product rather than scratching your head with sales, invoices, and tax handling.

4 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Please wordpress plugin developer - stay away from freemius

Please wordpress plugin developer, stay away from freemius, its very complicated to integrate, test locally and also very complex for client s also to pay & get PRO. I as developer will not recommend to go with freemius to integrate subscription based payment in your wordpress plugin for business.

9 juli 2026
Omdöme utan inbjudan
Logotyp för freemius.com

Svar från freemius.com

Hi Vineet,

I'm sorry to hear you had a frustrating experience.

Our goal is to make the integration as straightforward as possible. For most developers, it takes just a few minutes and requires adding a small SDK snippet, with the rest working out of the box. The SDK has been refined over the past 12 years based on feedback from thousands of developers, and ease of integration has been a major focus throughout.

I also checked our support history and couldn't find any tickets from you. That makes me think you may have run into an issue we never had the chance to help with. If you reach out to our support team (support AT freemius DOT com), we'd be happy to look at your integration together and help you get unstuck. In many cases, these issues can be resolved in just a few minutes.

We'd genuinely appreciate the opportunity to turn your experience around.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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