Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Penoso, pides una cosa, genera otra, gastas más créditos en arreglarlo y finalmente genera el vídeo que no has pedido. Preguntas a la IA si tiene claro lo que solicitas, te dice que si, repite todo se... Se mer

Betygsatt 4 av 5 stjärnor

I’ve been a FreeBeat user for three (almost four!) years now. My biggest criticism is the lack of female instructors - we don’t need 40 new Nick and Edward classes per week (seriously, sometimes the... Se mer

Betygsatt 4 av 5 stjärnor

Recently purchased the boom bike, the purchase and delivery was great. Bike is sturdy and was put together with ease. Have had less than a full week but the programs so far are easy to navigate. I am... Se mer

Betygsatt 5 av 5 stjärnor

The bike came quickly after ordering and was simple to construct. Adding accounts are easy and there’s TONS of classes that you can do. The bike is awesome working with beginners that feel like they’r... Se mer

4,0

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Penoso

Penoso, pides una cosa, genera otra, gastas más créditos en arreglarlo y finalmente genera el vídeo que no has pedido. Preguntas a la IA si tiene claro lo que solicitas, te dice que si, repite todo según lo has pedido y el resultado final no tiene nada que ver. Si pides que no haya protagonistas te los pone en todas las escenas, generas todas las escenas una por una , se supone que está todo correcto, y finalmente tienes personajes por todos lados, todos distintos. Es penoso

30 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

More female instructors and add a search bar!

I’ve been a FreeBeat user for three (almost four!) years now. My biggest criticism is the lack of female instructors - we don’t need 40 new Nick and Edward classes per week (seriously, sometimes there are nothing but Edward classes for rows at a time)! Bring back Kayley, give Dalia more classes, and look for more female instructors. Nothing against the male instructors, but as a girl, I prefer riding with female instructors.

Also, please add a feature where we can search for rides that include certain artists or songs! For example, a search bar where I can type in “Bad Bunny” or “Clarity” and get rides that include that artist and/or song. Ride titles like “Morning Burn” give me no idea what songs will be played (and the genres aren’t always correct).

10 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Customer service is truly terrible

Customer service is truly terrible. I ordered a bike and it never arrived and they will not help at all. I basically paid 500$ for a bike that never showed up and theres zero customer service support for these situations. If you like to see your money burn away into nothing, then sure, buy from them.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bought the bike when they launched and…

Bought the bike when they launched and used it every day until the belt snapped where it connects to the pedals and flywheel. This happened two months before the warranty was supposed to end.

I put in a warranty request right away but they kept taking forever to reply. They dragged it out until the warranty expired and then told me it was my fault it expired and said it wasn’t covered. Their solution was basically just buy a new bike.

They don’t care about customers once you’ve already bought. The fact you can’t even replace a simple rubber belt is ridiculous. Complete scam of a company that doesn’t honour their warranties. Avoid at all costs.

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Only putting 5 stars so people see this…

Only putting 5 stars so people see this the lip sync sucks the graphics are pretty good but the ai music video generator sucks and doesn’t listen when you say specifics, free beats cost way to much money to give crappy videos like that and if you say I want my money back they give you credits not your money back

25 december 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Bike

I enjoy using my bike!! I love the classes!! The object is to get the most combos during a class, however transitions between songs do not give you long enough time to register. The next beat and to adjust to the new beat and you lose your combo between songs!! It makes it really frustrating when you are working so hard and just like that a great combo is gone!! Please give a little more time to see the easy/hard beats and time to adjust

19 september 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love Freebeat!!

I love Freebeat!!
I have owned the bike for 10 months now. I am a busy mom and although my goal is at least 30 mins, I like that I can get on for a quick 15 min class just to have some “me time.”
I like completing the Daily and Weekly Tasks and the option to get a few bucks back every month. It’s small but it’s something! Also keeping up with the beat keeps me going. I also like that the bike will automatically change the resistance while doing a class and you can turn off the feature if you want. Getting extra points for rising while biking is a fun feature but it means that you can’t replace the seat cushion.
The bike is comfortable and I like that the monitor moves all the way around to do other workouts.
Edward’s classes are my favorite. I love his encouraging messages while I work out. I do wish there was more contemporary Christian music again or a category to find them. I have to scroll to find them.
My next favorite thing to do is the scenic ride. Especially getting to bike through towns. I do wish they had more big cities like NYC!
Another feature that I like is part of the LesMills “The Trip.” It feels like you are biking through a video game. The dance classes are so much fun as well.
I have a few complaints. One, I wish I could set my own music but I have the freebeat lit and it doesn’t work on the app. Also, although my AirPods connect, my apple watch will not connect, I cannot track my heart rate through the bike.
Some of the classes sadly are repeats, I’ve come across 3 of Edward’s that were the same but labeled differently.
The machine is beautiful but I wish the water bottle holder was more functional, none of my bottles stay put I end up having to set my water to the side on a table nearby. I use the holders to awkwardly hold my phone and my AirPod case.
I found out that my bike would glitch out if I left it on sleep mode, so I always have to power off after a workout.
Lastly, I wish there was a feature to watch a streaming service or an Apple play feature? I’m guessing it’s licensing but it would be nice.
Overall I am happy and thankful that I purchased this bike and that I continued the subscription. My positives outweigh the negatives. I hope this was helpful and that you decide to be apart of the freebeat fam!

30 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It came as advertised

It came as advertised. The setup was easy. The instructions were well written. The class selection is varied and offers all types of rides at various levels. I get the class competitiveness but on my schedule. My only criticism is no drink holder.

19 augusti 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great bike but …

The bike is fantastic strong, sterdy, has everything you want! the subscription is good plenty to keep you busy i do wish there where more options to watch Netflix ect, syncing bluetooth is proven to be a nightmare for me it doesn’t want to pick up my phone at all not sure what im doing wrong, they definitely need to add a lot more countries to the list when you make a profile.. its a bit of a nightmare they don't have the uk listed.
I also never received my £30 Amazon gift card
I contacted them they said they would send again and still nothing at all, incredibly frustrating! Only other thing worth noting is… the plug wire is so short i wish it was longer !
But the bike itself amazing bit of kit

26 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Touchscreen issues and lack of customer service

Unfortunately I have had issues with a freezing screen since setting up my bike. Despite numerous attempts to trouble shoot with customer service, sending an annoying number of “self check” videos and explaining the issue repeatedly I have so far received no solution to this ongoing issue that has rendered the bike more or less useless.

2 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect for at home exercise

Perfect for at home exercise! The classes are great, I love that multiple members of the house can utilize the program with individual profiles. If you are new to cycling definitely get a more cushion seat but other than that it’s great !

28 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I’m having problems with my screen

I’m having problems with my screen. My bike is only two months old and I’ve barely used it. The screen crashed during the software update (which your required to do). It took over 2 days for the software to download. It freezes, blacks out, and I get errors messages. The screen is under a one year warranty and customer services ignored my request for a new one. You can tell it’s being managed by a company overseas. Do NOT buy bikes from freebeat. Apparently peloton has the same issue with the screens. I don’t have any experience with that, but after reading reviews everywhere, it seems that it’s the case. I’ve decided to go with a manual bike so I don’t have to pay for a subscription every month and deal with the screen that doesn’t work most of the time.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Enjoying it

No issues with the bike. So far all I’ve taken is the cycling and stretching classes. Dalia is my absolute favorite for cycling. I love her energy, the mix of music and her intervals within the workout. It would be nice to have like a yoga flow class. Or maybe it’s already there and I haven’t found it.

18 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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