their fabric quality has changed!!! I have purchased many of their shirts over the years and probably have about six or seven of their flannel shirts in different weights and different types and I ha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Generally speaking I like the brand and have probably 20-30 of their pieces. Problem - draconian sale return policy. No returns, and what’s inexcusable is - no exchanges either. The size doesn’t fit,... Se mer
Even though, when the shirt I had ordered ($$$) arrived, it unfortunately fit narrow on me and I needed something boxier to fit my curves; however, I found the shirt to be of excellent quality. Reall... Se mer
I have about 30 pieces of Frank and Eileen and I really do love the product. But when you need customer service it’s almost impossible to actually get your answers resolved. Several emails several pho... Se mer
THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM! TODAY I RETURNED THE WEXFORD PANTS $328, AND THE PATRICK HERITAGE JERSEY $158, EQAULS $486. THEY ONLY REFUNDED ME $415, STEALING $71! THERE IS NO ONE TO TALK TO, CUSTOMER SERVICE DOESN’T WORK, AND IGNORE YOUR EMAILS TO CUSTOMER SERVICE
SCAM COMPANY, DO NOT PURCHASE ANYTHING FROM THEM! NO DOUBT ITS A CHINESE COMPANY, AND THE STORY ABOUT BEING FEMALE FOUNDED AND OWNED IS A LIE, THIS IS A SCAM COMPANY!
20 maj 2024
Omdöme utan inbjudan
Patrick shirt big ripoff
I bought the Patrick Henley shirt last summer and wish I hadn’t. Has gotten all stretched out and looks like a bag. Impossible to get stains out, and the collar tips have turned yellow. Big rip off, very expensive.
9 maj 2024
Omdöme utan inbjudan
Disappointed
So disappointed in the customer service. I get nothing from them through email but an automated response. The return and exchange process was very difficult to navigate. After reading the other reviews, my fingers are crossed that I will receive my exchange. BTW, I have called their customer service number numerous time but am never able to talk with a person. Considering the prices they charge, one would assume they would have better service. I really like their clothing but will not recommend to others that they should order from them. Very sad.
19 mars 2024
Omdöme utan inbjudan
Don't waste your money. Its run by Karens
Slow shipping, overpriced and nonexistent customer service. Returns are lost, and no one seems to care. The passive aggressive emojois from customer service don't help either.
1 december 2023
Omdöme utan inbjudan
NO RETURN AVAILABILITY
This company provides a site for returns that does not work! Instead they push you to purchase something else with your "credit". I have send them 3 emails without any response and I have called them but you cannot reach a person. Left a message and nobody has contacted me. As I see in the reviews, others have had the same experience. Very shady. And I have spent over $2,000 on them... Don't buy!
15 november 2023
Omdöme utan inbjudan
Customer Service is very much below par.
I ordered a casual track suit for my holidays. I placed the order beginning of September as my vacation was 9th Oct. By the 7th Oct the order hadn’t arrived and I emailed them to cancel the order as I was leaving the country. There was no response to my Email.
I returned home to discover the parcel had been thrown over my electric gates and had lain in sodden leaves and torrential rain for 12 days. A family of worms had taken shelter under the parcel and a centipede too. The garments were destroyed.The courier would not deal with the complaint, told me to contact the Sender and it took 6 emails for them to respond to me. They did refund the money, eventually, but the annoyance and stress the entire experience caused me was simply awful.
I couldn’t in good faith recommend this company.
24 oktober 2023
Omdöme utan inbjudan
This is a very bad site
This is a very bad site, don't buy from them! I have recently bought a pair of trousers from them, the quality was very bad, the worst thing is I can do returns as they guaranteed, the return site doesn't work, I have sent them emails and tried to call but no replies! Really bad!!
17 oktober 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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