Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,8
5 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought the Game Changers insole and they are absolute garbage. It feels like I’m walking on concrete…my original insoles that came with my shoes are way better. Do yourself a favor and do not buy these insoles.
Horrible, horrible customer service. They sent me the wrong product and will not make it right. They keep offering me a 20% discount to order a brand new pair - that is it. Not even free shipping.
Do not waste your money on this company. There are other with a similar product that has good customer service.
I bought the FP Footwear Decenzo DGS 3 in Chocolate/Grey and what showed up? Bright red shoes stuffed in a box clearly labeled “Chocolate/Grey.” Absolute comedy of errors right from the start.
I politely requested an exchange, but they told me they were out of stock and offered to send a “free pair” once they restocked as long as I kept the wrong red ones. Against my better judgment, I agreed to wait. Big mistake.
Weeks go by with zero communication. I’ve had to chase them multiple times, sending follow-ups like a desperate debt collector, and still nothing. No resolution, no shoes, no accountability. Just radio silence.
Now, after all this wasted time and frustration, their latest “solution” is a pathetic 40% discount on another pair. As if I’d trust them again. It’s clear they don’t even bother reading the full customer service history, or they simply don’t care.
This has been an incredibly disappointing from start to finish. FP Footwear has completely destroyed any confidence I had in them. Save your money and buy from literally anyone else.
Hands down best shoes in skateboarding. After I switched to FP there was no point in turning back. They are better in just about every department.
I ordered a PEMF device in December, which wasn't shipped for weeks, and my messages to FP footwear didn't get me any tracking numbers or help.
I wrote a one-star review here on Trustpilot and finally got some results.
Yikes! I just read their response...
Their PEMF device is not worth thousands of $$$. It's the same build as the AUM Pulse from India, which is 3x more powerful and $200 more.
Replying to comment about Gauss:
Gauss does not capture:
Pulse shape (square, sine, spike)
Rise time / fall time
Duty cycle
Gauss measurements apply more to static magnets than PEMF. Assuming customers don't know how pulsed magnetic fields work and saying your device is "high gauss" is misleading.
They're also lying about when I contacted them vs writing this review, which is disingenuous.
I have screenshots from June asking for help.
FP never cared about helping until this review.
I would suggest better response to emails so people don't have to go to Trustpilot for service.
It took about a month, but I got the device I ordered in December, and a refund for a device I ordered in May but never received.
FP footwear does have decent products, but they definitely need better fulfillment and customer care. As of right now, I have my products and my refund for the ones that I didn't receive.
Bottom line, if someone buys your stuff, ship it! Don't make the customer out to be the problem if they're paying you!
**This company keeps editing their response. They would be better to serve their customers instead of fighting them
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
