Foxtransfer Omdömen 

My recent experience with FoxTransfer Albania, booked through Booking.com, was great! Everything was smooth and well organized. Edison was a fantastic driver—very polite, friendly, and professional. The ride was comfortable and enjoyable.
Just make sure to provide accurate flight details people when booking so everything can be arranged smoothly. Thank you !

Unfortunately, I had a very poor experience with FoxTransfer, both on arrival and on the return journey.

When we arrived, we had to wait around one hour. Booking.com provided us with one vehicle registration number, while the transfer company gave us a completely different one. We kept receiving different number plates, which made everything extremely confusing. I even had to make three video calls with the driver just to explain exactly where we were standing and help him find us.

The return journey was also a problem. The evening before, I contacted the company to explain clearly that my taxi was booked for 5:00 a.m. However, the driver contacted me saying 5:20 a.m., even though my confirmed booking was for 5:00 a.m. That was already my first complaint.

This morning, I went downstairs and was ready at 5:00 a.m. as booked. By 5:10 a.m., the taxi still had not arrived, so I had no choice but to take another taxi at my own expense in order not to risk missing my journey. Fortunately, I was later refunded for this.

Overall, I found the service extremely unreliable, disorganised and stressful. A transfer service should give customers peace of mind, especially when travelling to or from an airport, but this experience was the complete opposite.

Very poor service and completely unreliable. I would not recommend FoxTransfer to anyone and I would not use them again.

foxtransfer.eu taxi provider for Booking.com via its partners Hyderson Travel And Tours.

run By Sulheim Hemed Haidar , Salum Hemed Haidar and Suleyman Salum Haidar. send us 120 bookings via scamm Whatsapp Account under HeyTripGo banner. Now they have hold the payment for drivers. Despite many attempts they have refused to pay.

Unpaid booking from scamm FoxTransfer.eu, booking.com provider:

Trip Details
Route
Zanzibar Airport → Dongwe - The Bali Resort Zanzibar

Pickup Time
Arrival Time: 03:30
Date: 2026-07-12

Passenger details;
Name: Moana Kumje
Phone: +234 809 076 3484
Pax: 1

Vehicle Type
Sedan

Flight details
ET855

Prague -
The driver was late for both the outbound and return trips, without offering an apology. He didn't have the correct address or meeting time. He was rude and very unhelpful. The worst service provider !

Taxi was half hour late picking us up, taking us back taxi didn't even turn up gave lame excuses when cantacting them said they were 5 minutes away then said they had a puncture, tried ringing the driver totally ignoring our calls had to arrange our own taxis as we would have missed our plane totally incompetent company avoid at all costs.

Fahrer NICHT erschienen, musste kurzfristig ein Taxi nehmen. Melde dies der Firma und die geben mir weder eine Rückerstattung noch eine Entschuldigung. Im Gegensatz! Behaupten er war hier und auf booking kommt er zwei Stunden später am "Zielort" an!? Niemals wieder

Very reliable and friendly taxi transfer service arranged by Fox Transfer with Anne Taxi Service from Beziers Airport. Arrived early for our return transfer from our campsite too.

DO NOT USE! Absolutely disgusting company! I booked taxi transfer via Ryanair for a taxi to pick us up and take us to our hotel. The taxi didnt show up, we waited for over an hour, I tried to contact them but none of the numbers are in service. We had to pay for a local taxi to take us to our hotel. No one from the taxi company contacted me for pick up arrangements, so again we had to pay for a local company to get us back to the airport. I contacted Ryanair when we got back they don't want to know and said it was booked via a third party, but i can't get hold of anyone! We paid £211 when we booked on 15th July and I still haven't got my money back. Why are Ryanair still using this company when the reviews over the past few years are so bad!

Ich habe mir geglaubt, dass eine Vereinbarung mit den abgegebenen Daten gilt! Bei der Hinfahrt zum Hotel in der Türkei haben wir fast 2 Stunden auf einen Gast warten müssen und unterwegs gab es noch eine Shopping-Pause. 🥺 Zurück habe ich erst am Abend gegen 20 Uhr einen willkürlich abgeänderten Abholtermin für den nächsten Morgen erhalten, den ich NICHT einhalten wollte, weil ich nicht umsonst eine externe Transferfirma beauftragt! KEIN CENT WERT!!! FINGER WEG!! Bietet sie überhaupt nichts mehr als das "normal" Transfer, was im Reisepreis eh inbegriffen ist!

Our driver was lovely and very chatty, was on time and got us to the airport in great time.

A very rude driver! I had gotten the wrong instructions on where to meet the driver (booked thru travelagency). So I was 6 min late for the pickup, when we finally connected. It wasn't his fault that I had the wrong info on where to meet him at Lisbon airport, but neither was it my fault, since I hade the wrong info. He called his manager, who aparently told him to drive me to my hotel anyway. But that made him angry, and he took his anger out on me by being very rude. I canceled the transfer back to airport, with them. instead used the hotels service. Which didn't cost more, and was very nice.

Do not use! Left us stranded at 7am in Spain and we almost missed our flight. Almost a month later I am still waiting for a refund and they refuse to help told me to contact Ryanair who told me to contact Cartrawler, just going round in circles. Appalling service.

I booked a taxi and never came and they never gave me a refund and I have sent many messages and they are not answering

L'autista non è venuto a prenderci all'arrivo, e non ci hanno neanche avvisato, abbiamo dovuto chiamare noi per chiedere spiegazioni!
Ancora devono analizzare il mio caso e quindi per il momento non ho avuto neanche il rimborso di quanto pagato

Do not use this company. Booked them via Ryanair from Marco Polo Venice to our resort. No driver turned up at the airport, had to pay €150 to get a taxi. Finally got a reply on WhatsApp the next day to confirm they would be there to bring us to airport. Surprise surprise they never showed up, was stranded with 2 kids at the resort. No communication, awful service.

We booked return trip from Malta Airport to Sliema to AX Palace hotel, and now it seems, foolishly, paid in advance. There was no driver to meet us at the airport, when we phoned the number provided, we were told to call the driver which we declined to do feeling it was the company's responsibility to solve the issue. A driver finally arrived, dumped us outside the terminal building saying the taxi would arrive in a minute, which it duly did, just a local taxi. We told the driver our destination, but he took us to the wrong hotel and then we had to make our own way to the correct one. On our return trip, no driver appeared at our hotel at the appointed time, a telephone call elicited no help, and we had to pay for another taxi to take us to the airport. 28th Jul- - 8 August.

Do not use! Customer service is truly awful. This week I booked a return service for air port transfer and wanted to bring the pick up time 30 minutes earlier on the return journey and they refused to do that! Several interactions with the customer service and I was being very polite and they simply refused to do anything about it and was very rude.

I was very frustrated and very upset 😢 towards the way they treated me.

Thieves!
I paid by booking and they asked me to pay again at the end of the transfer! So I had to pay 2 times! Booking confirmed me that they paid Foxtransfer, Foxtransfer refuse to reimburse one of the two payments.
Rip of !

Booked a transfer through booking.com and this company did not turn up luckily our hotel was outside a train station so we managed to get another taxi thank god and a refund from booking.com we make sure we never use this company again, absolutely shocking and disgusting service should be shut down.

This is company they took my money and the driver never show up and the third party unhelpful. Until now they didn't refund my money. SCAM COMPANY! No star for this company!