Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and th... Se mer

Betygsatt 5 av 5 stjärnor

Thanks to Foxtek I quickly found the replacement TV remote we needed, ordered it online on 7 June 2021 at the very reasonable price of £9.95 with free shipping and handling. It arrived safely on the... Se mer

Betygsatt 5 av 5 stjärnor

The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to th... Se mer

Betygsatt 4 av 5 stjärnor

Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote.... Se mer

Företagsinformation

  1. Butik med elektroniska reservdelar och komponenter

Informationen kommer från olika externa källor

We are Foxtek, a small but motivated family-run company specialising in replacement remote controls. We believe passionately in great prices and excellent service, which is why we commit ourselves to giving you the best of both. We offer free next day delivery, 30 day returns and a full 12 month warranty on all of our products. Here at Foxtek we are dedicated to ensuring our customers have an easy, fast and positive experience with us. We are always here to help and encourage our customers to get in touch if they have any queries - our friendly customer support will always get back to you as soon as they can. We believe that not only should replacing your remote control be an easy experience, using your new remote for the first time should be too! That’s why all of our remotes instantly connect with your TV or device with no need to look through a booklet of TV codes that you need to find and enter before you can get going. The only thing our remotes require to work are two batteries, once they have been inserted you can begin using your new remote immediately.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

63 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Still not received

Still haven't received my remote control even after not complaining as though problem might be Christmas break or strikes. But still no remote

2 januari 2023
Betygsatt 4 av 5 stjärnor

I ordered the specified replacement for…

I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and this time was sent the specified replacement which works perfectly. (I didn't bother to send back the incorrect remote.)

2 december 2022
Betygsatt 1 av 5 stjärnor

Very poor experience!!

Well despite any positive feedback you can read here,this is up to date on 2nd December 2022.
Their card payment on line page does not work , also called their helpline number 0871 268 2656 and it’s disconnected! Just brilliant way to run a company, no explanation message on website, nothing hopeless company, avoid, avoid!

2 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Royal Mail lost my parcel

Unfortunately Royal Mail lost my remote control somewhere within their organisation, even more annoying the remote was the last one of its kind that Foxtek had in store. As they didn’t have a suitable alternative Foxtek quickly refunded the cost of the remote. Their customer services were very prompt and helpful throughout.

26 februari 2022
Betygsatt 5 av 5 stjärnor

Excellent item

Excellent item love the look and clicking, worked immediately with our box and good service would recommend thanks

14 februari 2022
Betygsatt 5 av 5 stjärnor

Great find!

So glad I found this website! Upgraded our main TV but kept the previous one that we've had a few years (Bush smart TV bought cheap when moving house), remote was broken for at least a year but were making do with controlling via PlayStation as don't really use aerial/live TV anyway. Now that TV is moved to another room so no way to control without the remote, tried 'universal' one from argos which did not work, bit of research suggested it may be as the remote we bought was an older model but still being sold and may not be compatible with smart TVs. It was pure chance I saw this website when looking for smart-compatible remotes and also found out Bush and Hitachi are essentially now one and the same (owned by argos), searching replacement Hitachi remote gave more results and more importantly the specific one needed. Much easier than setting up a universal one, just put in the batteries and worked immediately - great to finally have a working one again, reasonably priced and arrived in about 3/4 days right before Christmas which I wasn't expecting. Would buy from here again if I needed and would recommend to others :)

4 januari 2022
Betygsatt 4 av 5 stjärnor

Samsung remote control good value and…

Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote. Still pleased with it though.

22 november 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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