Foxhills Jewellers Omdömen 

507
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

Betygsatt 3 av 5 stjärnor

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Se mer

Företaget har svarat

Företagsinformation

  1. Juvelerare
  2. Smyckesvärderare
  3. Smyckeshandlare
  4. Smyckesreparation
  5. Smyckesbutik
  6. Klockreparation

Skrivet av företaget

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

507 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(507)

100 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Pleasurable experience.

A beautiful gift for my girlfriend at a really competitive price which was effortless to find and order from Foxhills. Delivery was fast and packaged beautifully. Will certainly use this company again.

16 december 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi John, Many Thanks for taking the time to review us, we are pleased to hear you would use us again and it was a fast delivery. Thank you for your order :-)

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, very helpful and fantastic bracelet! thank you

4 december 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Vikki, Thanks for taking the time to review us, we are pleased to hear you like the bracelet. Please let us know if we can assist you with any of your other jewellery needs going forwards. :-)

Betygsatt 3 av 5 stjärnor

I like your reasonable prices

I like your reasonable prices, but wish you put prices on all items of jewellery, because the assistant takes quite a long time looking for the price. Very nice girl.

28 november 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Susan, Thank you for taking the time to review us. Please let us know if we can help you with any of your jewellery needs going forwards :-)

Betygsatt 5 av 5 stjärnor

I’m so pleased with my necklace

I’m so pleased with my necklace. Arrived very quickly.
So glad that I brought it.

22 november 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Gill, Thank you for taking the time to review us. We are pleased to hear you received your necklace quickly and were happy with your purchase. Please let us know if we can assist at all with any of your jewellery needs going forwards.

Betygsatt 5 av 5 stjärnor

The assistant was very helpfull in…

The assistant was very helpfull in looking up prices of several items. It did take her quite a while to find the prices of individual items while I was in no hurry,I can't help feeling it would have been quicker and more efficient if the items were priced in view on the display cabinets.

8 november 2025
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Svar från Foxhills Jewellers

Hi Norma, Thank you for taking the time to review us and for your feedback. The displays are all being changed for Christmas period and they haven't been finished yet hence the problems with the time it took to find the prices this time. We aim to have this finished soon. We hope to see you instore again soon :-)

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish, very helpful and updated me every step of the way - highly recommended for selling your jewellery too

19 november 2025
Omdöme utan inbjudan
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Svar från Foxhills Jewellers

Hi Nicola, Thank you for taking the time to review us. We are pleased to hear it was a smooth process for you. Please do get in touch should you require our services again.

Betygsatt 5 av 5 stjärnor

Amazing service ordered at 11am on a…

Amazing service ordered at 11am on a Tuesday was delivered at 10am on the Wednesday. Couldn’t have asked for a better service at all. The product came exactly how it was described.

18 november 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Rebecca, Thank you for your purchase and we are pleased to hear this arrived quickly and you were happy with your purchase. Please let us know if we can assist with any of your future jewellry needs going forwards.

Betygsatt 5 av 5 stjärnor

I bought a Tiffany necklace for my…

I bought a Tiffany necklace for my daughter’s 21st. Description was perfect and I received it very quickly. Would recommend this company.

12 november 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Jen, Thank you for taking the time to review us, we are pleased to hear you would recommend us. Please let us know if we can assist with any of your jewellery needs going forwards.

Betygsatt 5 av 5 stjärnor

I purchased a necklace for my…

I purchased a necklace for my girlfriend through Foxhills. Great communication and the necklace looks lovely in person. Very thankful for their speed to reply and speed of shipping.

Would recommend

11 november 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Ethan, Thank you for taking the time to review us and your purchase! We are pleased to hear you were happy with the communication and the necklace. Please let us know if we can assist with any of your jewellery needs going forwards.

Betygsatt 5 av 5 stjärnor

Excellent service

First time purchase from this company.

Good price, excellent service and express delivery would recommend.

5 november 2025
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Svar från Foxhills Jewellers

Hi Bob, Thank you for taking the time to review us, we are pleased to hear you received excellent service and a speedy delivery. Thank you for your purchase, please let us know if we can help with any of your jewellery needs going forwards.

Betygsatt 5 av 5 stjärnor

Very quick delivery

Very quick delivery, good communication throughout, and love the product! Will definitely use this company again.

1 november 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Thank you for taking the time to review us and for your purchase! We are pleased to hear you love your item. Please do get in touch we be able to assist you in the future. Foxhills :-)

Betygsatt 1 av 5 stjärnor

Deeply Upset and Disappointed with Foxhills Jewellers

I’m posting here because I’ve had no response from management despite repeated requests. I trusted Foxhills Jewellers with my engagement ring, wedding ring, and diamond—items of immense sentimental and financial value—on 3 October, and they are still in the store’s possession.

Since then, I’ve received no quotation, broken promises, and shockingly unprofessional behaviour from a shop assistant, including comments such as:

“If I give out my manager’s mobile number, she will murder me.”“You can send an email, but there's no point as she won’t reply.”

My calls have gone unanswered (and even appeared to be blocked), and I’ve been told management will not respond to their customers which leads me to believe their do not care for their customers or their possessions. This lack of care and accountability has caused me enormous stress and anxiety.

I urgently need:
✅ Confirmation my jewellery is safe
✅ A clear return date
✅ An apology and explanation

I trusted this business because it claims to be family-run and customer-focused. Right now, my experience shows the opposite.

If Foxhills Jewellers truly values its customers, I expect a response from senior management immediately

25 oktober 2025
Omdöme utan inbjudan
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Svar från Foxhills Jewellers

Hi Susan, I'm pleased to hear we were able to assist you with your concerns and that we will be carrying our your jewellery repairs. We look forward to seeing you in store soon and please don't hesitate to contact us should you need anything in the meantime :-)

Betygsatt 5 av 5 stjärnor

Quick response to questions and speedy…

Quick response to questions and speedy delivery

16 oktober 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Thank you for taking the time to review us and we are pleased to hear you received quick responses to your questions and you received your item quickly. Thank you for your purchase and please let us know if we can assist with any of your jewellery needs going forwards :-)

Betygsatt 5 av 5 stjärnor

Great jewellers, quality products

After browsing the web for many weeks I finally settled on a Pandora choker from Foxhills. I called to ask for further photos which was not a problem and they came through to me extremely quickly having clearly just been taken on a Sales Assistant wearing the item.
I’ve forgotten the name of the wonderful Sales Assistant who guided me through my purchase but it was a very pleasant experience. She was able to include a Pandora gift box and the item was despatched super quick arriving at around 11am the next day.
It’s a beautiful necklace and I hope that my daughter loves it when she receives as a birthday gift later this week.
Quality customer service A*

15 oktober 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Shirley, Thank you for your purchase and for taking the time to review us. We hope she loves her Tiffany & Co Necklace and that she had a lovely birthday :-)

Betygsatt 5 av 5 stjärnor

Superb service and communication from…

Superb service and communication from the team at foxhills. I sold them a tiffiany bracelet I no longer wear and found they have a ring I’d like, will be back late to purchase this! Thanks so much!

13 oktober 2025
Omdöme utan inbjudan
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Svar från Foxhills Jewellers

Hi Corinna, Thank you for leaving us a lovely review and taking the time to do this. Please let us know if we can assist with anything going forwards :-)

Betygsatt 5 av 5 stjärnor

Lovely necklace fantastic price

Lovely necklace fantastic price

30 september 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Karen, Thank you for taking the time to review us and we are pleased to hear you were happy with your purchase. Please let us know if we can help with any of your jewellery needs going forwards. :-)

Betygsatt 5 av 5 stjärnor

A company you can trust

I contacted Foxhills Jewellers as I was looking to purchase a genuine pre loved Tiffany bangle. I was not disappointed.
The service i received was second to none.
My purchase was delivered on time and packaged beautifully. I am absolutely delighted with my bangle and would not hesitate to recommend this company. 5**** 😀

18 september 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Sue, Thank you for taking the time to review us, we are pleased to hear you were not disappointed and you had great service. Please let us know if we can help with any of your jewellery needs going forwards :-)

Betygsatt 5 av 5 stjärnor

Found a ring on their website

Found a ring on their website! Michelle was so helpful! Great service, even sent me a picture of her wearing it so I could see the fit. Arrived the next day and was perfect. Will definitely recommend Foxhills, great service and just lovely to deal with. Thank you

2 oktober 2025
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Svar från Foxhills Jewellers

Hi Howard, Thank you for taking the time to review us and I'm pleased to hear you received great service from us. Thank you for your purchase and please do let us know if we can help with any of your jewellery needs going forwards :-)

Betygsatt 4 av 5 stjärnor

Very Efficient

I recently decided to sell a couple of Tiffany items that I no longer used. I experienced very good communication and service throughout. The process was fast and efficient. I would definitely sell to them again.

7 oktober 2025
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Marianne, Thank you for taking the time to review us, we are pleased to hear you had a great experience, please do let us know if we can help with any of your jewellery needs going forwards :-)

Betygsatt 5 av 5 stjärnor

Sold several items and would again

Sold several items and received a fair price and payment was made promptly. Would deal with again, so thank you.

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Foxhills Jewellers

Svar från Foxhills Jewellers

Hi Dannii, Thank you for taking the time to review us, we are happy we were able to help and please do let us know if we can help with any of your jewellery needs going forwards :-)

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