Emesso ordine 1/12/2024, del mio acquisto nessuna traccia. Ultimo aggiornamento sul sito è dell'8/12, dove risulta che il prodotto è presso aereoporto Italiano per sdoganamento. Io mi occupo di import... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Estou muito desiludida com a vossa empresa pois o artigo chegou com muito atraso e chegou partido já enviei vários emails e nada de resposta em 3 semanas e inadmissível,.pois quero restituição do... Se mer
Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... Se mer
Die Vase, die ich gekauft habe, ist nie aus China rausgekommen, ich habe alles meiner Kreditkartenfirma übergeben, die den Betrug bearbeitet! Kauft hier nie ein, das sind Betrüger…, wie bei vielen a... Se mer
Företagsinformation
Skrivet av företaget
We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.
Kontaktuppgifter
Storbritannien
- support@fourline.design
- fourline.design
2,6
Dålig
363 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am mad about that criminals!!!
I am really angry!!!! It’s a fake Chinese shop, not British!!! I expected delivery from the UK but the item was actually sent from China and got stuck in costums in China. Since 11 of June they did send it! Today is 8 of July !!!! I ask to make a refund, but costumer service of Fourline pretend like they don’t hear me and don’t understand my letters!! ! I ask to give my money back many times !! My order 14409!! You are not a shop you are criminals from China!!! GIVE ME BACK MY MONEY!!!!!
4 juli 2021
Omdöme utan inbjudan
Svar från Fourline Design
Hello Tatiana,
We appreciate leaving your feedback. We are a small company in the UK and we ship our items directly from our warehouses in the US, EU, and China. You can see this info posted on our Shipping Policy (https://fourline.design/pages/shipping-policy). We asked you to wait for a couple of days as the team is more than willing to resend the returned table. We are also more than willing to give you a full refund. We understand your frustration and we want this issue resolved the soonest. We've replied to your request via email. Shall you have any questions, you can reply to our email support team.
All the best,
Fourline Team
Great service and beautiful items
I somehow happened to come across Four line Design. I was skeptical of placing the order initially, but the beautiful items tempted me to do so :) I was very happy when I received the items in time. The packaging was perfect and the box was marked as Fragile on the packaging. The items were exactly as shown in the website.
2 juli 2021
Omdöme utan inbjudan
I am deeply disappointed
I am deeply disappointed. Ordering from Germany I expected delivery from the UK but the item was actually sent from China and got stuck in costums in Frankfurt. DHL didnt pick up from costums and the item was sent back to China. The costumer service of Fourline is absolutely stubborn about my request for refund, referring to their refund rules and not seeing that its their fault to have a bad logistic. This whole experience lasts for more than two months now! I am frustrated and never gonna order anything.
17 juni 2021
Svar från Fourline Design
Hi Arnfried,
Thank you so much for taking the time to provide your feedback. We are a small business in the UK and we directly ship from our warehouses in China, US, and the UK. We sincerely apologize for all the inconvenience it may have caused you. We have processed your full refund and we hope that this issue has been resolved as well. Our customer support team has been supportive of your queries and just stating the Return Policy stated on our website. We have no direct control over logistics but we keep on improving our fulfillment processes to speed up our order processing.
We at Fourline will keep supporting and give an unparalleled support to all our customers. Thank you so much for bringing this matter up as we keep on improving our services to meet the standards of all our customers. If you still have any questions, feel free to send us an email at support@fourline.design.
All the best, Fourline Team
Beautiful and elegant Pieces
Although the item was delivered a bit late, the items are absolutely beautiful and worth it. It truly adds an additional artistic design.
I highly recommend their products and have many friends who notice those pieces as soon as they enter my place.
Thanks
14 juni 2021
Omdöme utan inbjudan
Thank you for my Candy box
Thank you for my Candy box - it is very nice and good quality. Only need to stand somewhere in safe place as astronaut is as separate detail and may fall if someone gets hooked.
11 juni 2021
Omdöme utan inbjudan
I am very happy with my new vase
I am very happy with my new vase. I get compliments about it all the time.
My first order arrived broken, but the Fourline Design Customer Service promptly managed to send me a new one.
I am beyond happy with my purchase and with their service.
1 juni 2021
Omdöme utan inbjudan
By coincedence i came across the…
By coincedence i came across the products of Fourline design. I really like the style and so i ordered the Angel Wings. Most of the time the product does not compare to the Photoshopped pictures on the website but this was an exception. Perfect product, WYSIWYG, very well protected for transport so my customer satisfaction gets a 10!!!!
28 maj 2021
Omdöme utan inbjudan
Happy customer from Morocco
I’m living in Morocco. I received my 2 statuettes each packaged in a high-end and very secure packaging.
Delighted with my purchase.
27 maj 2021
Omdöme utan inbjudan
Amazing service and team!
Amazing service and amazing team and products. I ordered 2 jimmy ornaments and one arrived broken unfortunately, however Fourline design team made sure to send a replacement. They are very attentive to customer’s comments and try to help in every way possible!
26 maj 2021
Omdöme utan inbjudan
Really lovely item ordered as a wedding…
Really lovely item ordered as a wedding gift
Kept updated on delivery
26 maj 2021
Omdöme utan inbjudan
Fourline design order
I’m completly satisfied with product I bought (Winter Queen). It looks just like in the photo. Fast delivery.
25 maj 2021
Omdöme utan inbjudan
Everything went smoothly and great…
Everything went smoothly and great products👍🏻
25 maj 2021
Omdöme utan inbjudan
Hi thank you am like it and gratful....
25 maj 2021
Omdöme utan inbjudan
Good quality
Good quality, reasonable delivery time and really refreshing interior design (2 vases) products :)
14 maj 2021
Omdöme utan inbjudan
Spaceman On Moon
I ordered the spaceman sitting on the moon. I love him! I accidentally dropped the spaceman when I took him out and his leg broke but I glued it back on and all good! I use it for my keys 😁
14 maj 2021
Omdöme utan inbjudan
Bad item protection for transit
Bust/Vase I bought is lovely which is why I was so disappointed when the whole top of the item was chipped in multiple pieces in transit. The item was thinly packaged for such a delicate item and the package was not even noted as fragile. Package arrived crumpled and crushed and the chips fell out when the thin packaging was opened. Also noted the package was being sent from China, so the package was sent long distance to Ireland with little protection and no note of the item’s fragility. I won’t be buying from here again unfortunately as the item protection is not good enough.
Ps- in response to Fourline below, the box definitely had NO visible “fragile” labelling
4 maj 2021
Omdöme utan inbjudan
Svar från Fourline Design
Hi,
Thank you so much for taking the time to leave your feedback. While we cannot detect from this review your order number and details, we suggest sending us an email at support@fourline.design. We are open 24/7 to assist you with all your concerns. We want this resolved the soonest and we'll wait for your reply. Regarding your item was shipped from China, we are a small business in the UK and we ship items directly from our warehouses in EU, US, and China. We are duly noted with the fragile marking and we're currently improving our packaging so the items will be more secured when it comes. We learn from this kind of reviews and we appreciate your feedback.
We hope to resolve your issue the soonest and have a good day!
All the best,
Fourline Team
Update:
We have sent you an email regarding this issue and we want this resolved the soonest. We'll wait for your reply.
All the best,
Fourline Team
I bought Mila girl
I bought Mila girl. I am over the moon. She is beautiful and so delicate.
Great company with excellent service.
Would highly recommend
4 maj 2021
Omdöme utan inbjudan
I am very happy with the service I got…
I am very happy with the service I got and my 2 girls are beautiful very well made and a good weight, I will definitely be ordering more
28 april 2021
Omdöme utan inbjudan
I LOVE IT! AND SUPER SERVISE!!
I am so happy with my purchase and extra great and fast customer service.
I can not believe that anyone has negative comments. They respond quickly and send quickly. And the post goes its own way. Super happy !!!! Here I will order more !!!
27 april 2021
Omdöme utan inbjudan
Lovely balloon
I am very happy with my yellow balloon ornament. It looks lovely in my living room.
25 april 2021
Omdöme utan inbjudan
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