Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

6 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It's the very first time I use Forward…

It's the very first time I use Forward Parcel and I was very skeptical. I decided to give it a go nonetheless and a few days later I received the item I was trying to purchase in India. Everything went supee smoothly, communication was extremely good and clear, and the delivery from India to the UK was very fast too. I would definitely use again and I highly recommend it.

19 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Their consolidation work is very bad

Their consolidation is very bad. they dont pay attention to detail when consolidating. All my costly sarees were crumbled during consolidation packing as they removed original covers and stuffed as if they are stuffing junk into the box even after charging additional amount for consolidation.

1 maj 2024
Omdöme utan inbjudan
Logotyp för Forward Parcel

Svar från Forward Parcel

Hi, We are not able to identify your name sk in our orders list. Please share the order number to investigate into this issue. Usually we remove unnecessary packaging to reduce the volumetric weight to save on the shipping charges.

Consolidation itself means to pack in a way to reduce the shipping charges. If you have informed us to pack with the outer boxes, we should have done that without any issues.

As the parcel will be in motion during the transit the clothes can get crumbled.

Please share your order number to look into this issue and to take care of your expectations for your future orders.

Regards,
Team Forward Parcel

Betygsatt 5 av 5 stjärnor

Didn't know what to expect but highly recommend now

Found a discontinued item that was only available in India and after some googling found this company, didn't know what to expect but decided to take a risk and it was totally worth it! Very fast to update your details everything is automated and easy to complete. They updated the details the same day the parcel arrived to their warehouse and shipped it out soon after I paid through their portal. It took about 4 days to get here via DHL. Highly recommend!

27 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

there are a lot of hidden costs

there are a lot of hidden costs. you can add more than 30percent from what actually is shown in the shipping cost calculator. for me they are shown in the calculator 45000 for 70kgs and when invoicing generated its showing 54000/-. wait for a big hit when I try to pay the invoice it's showing 72000/-.so please beware of the hidden costs. better go with India post. cheap and reliable. I learned a lesson. maybe it helps someone who is in the same boat.

4 juli 2021
Omdöme utan inbjudan
Logotyp för Forward Parcel

Svar från Forward Parcel

Hi Sai,

We really appreciate for taking time to review our services. Please note that all our costs are clearly shown in our Pricing and Services page https://www.forwardparcel.com/service-pricing.

We also inform our customers about the Emergency Situation Charges that are being applied at a rate of INR 240 per kg to Australia on top of the shipping charges in our calculator page's "Important information to consider before using our services."

https://www.forwardparcel.com/shipping-calculator

We don't hide any costs and these are available for everyone to check before using our services.

Visit our website https://www.forwardparcel.com to know more about our services, costs and process or email us at hello@forwardparcel.com before using our services to know in detail about the pricing.

Updated Review on 15/09/2021: We have taken your feedback and included the emergency situation charges as well into our shipping calculator. The shipping charges you see is what you will pay for the shipping charges going forwards.

Best Regards,
Team Forward Parcel


Betygsatt 5 av 5 stjärnor

Excellent service

Wasn't sure what to expect, but was a great service.

There was a book I could only find in India and no seller posted outside of India (shipping to Ireland). Found this service on Google. Simple and free to register which gave me a virtual address in India. Used that address to purchase off amazon.in.

ForwardParcel processed same day item was received and emailed to advise item had arrived and provided photos of exterior packaging as well as opening package and taking photos of the item unpackaged (so you have option to return to sender if damaged).

They hold for up to 30 days so you have option to combine forward postage with multiple items to save cost.

I was only purchasing the 1 item so requested it was sent then. Next day they sent price to redirect to Ireland using a courier service (DHL). Cost was 2500 INR. A little higher than the estimated calculation was, but fine. Book weighed 0.9kg , relatively thick book, book cost itself from amazon.in was about 400 INR.

Payment options were Visa, Mastercard. Some other cards accepted and many online payment options (none I had heard of). Unfortunately PayPal wasn't an option so had to use Visa.

Item shipped within 1-2 working days. Had tracking all the way with DHL, and arrived in Ireland about 3 days after shipping, very well packaged. No additional costs incurred.

Sevice perhaps a little expensive, but for global shipping / redirection and for the level of service, tracking/ photos- the cost is justified.

23 april 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer